Management of Service Businesses in Japan PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Management of Service Businesses in Japan PDF full book. Access full book title Management of Service Businesses in Japan by Yasuhiro Monden. Download full books in PDF and EPUB format.
Author: Yasuhiro Monden
Publisher: World Scientific
ISBN: 9814374679
Category : Business & Economics
Languages : en
Pages : 212
Get Book
Book Description
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
Author: Yasuhiro Monden
Publisher: World Scientific
ISBN: 9814374679
Category : Business & Economics
Languages : en
Pages : 212
Get Book
Book Description
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
Author: Shūji Hayashi
Publisher:
ISBN:
Category : Comparative management
Languages : en
Pages : 216
Get Book
Book Description
Author: Jeffrey K. Liker
Publisher: Oxford University Press, USA
ISBN: 0195095553
Category : Research, Industrial
Languages : en
Pages : 421
Get Book
Book Description
Engineered in Japan presents a unique and comprehensive examination of technology management in the most successful Japanese companies: unique in that all chapters go beyond superficial descriptions of stylized practices to look in depth at particular issues, often contradicting or qualifying the conventional wisdom; comprehensive in that it covers the entire technology life cycle from basic R&D, to development engineering, to manufacturing processes, to learning from the Japanese. Each chapter is based on original research by noted scholars in the field, and identifies technology management practices that have become a major source of competitive advantage for highly successful Japanese companies. Engineered in Japan documents the best practices from such companies as Toyota, Hitachi, Toshiba, and Nippondenso, and discusses how these technology management practices can be usefully adopted in other cultural contexts. Going beyond past observations, the authors all delve below the surface of Japanese management approaches. They look more closely than has been done before at how particular methods are applied, and they identify some new practices that have not yet been highlighted in books on Japanese methods. Presenting recent data that contradict some conventional thinking about U.S.-Japanese differences, they look at old techniques from a new perspective. "U.S. managers can perhaps learn more from the process of creation in Japan and the organizational structures that support innovation," say the editors in their introduction, "than from the particular approaches, tools, and technologies created." A running theme throughout the book is that Japanese managers and engineers tend to think in terms of systems, focusing not just on the parts but on the connections between them. Engineered in Japan is must reading for technology managers and engineers, along with anyone interested in Japanese business, engineering, and management.
Author: Hiromichi Shibata
Publisher: Routledge
ISBN: 1000484742
Category : Business & Economics
Languages : en
Pages : 193
Get Book
Book Description
This book provides insights into Japanese production and operations management through the roles and human resource management of Japanese manufacturing engineers and how their roles contribute to efficient manufacturing. The book looks at six industries i.e. automobile, electronics, business machine industries of the parts processing and assembly sector, steel, chemical and pharmaceutical industries of the material processing sector, and 13 Japanese leading multinational companies. It also compares Japanese automotive firms with their German, French, and American counterparts. The analysis reveals that many managers, employees, and scholars underappreciate the roles and contributions of manufacturing engineers in the United States. The book will offer invaluable lessons to management scholars interested in operations management and global supply chains, especially in the context of the Japanese manufacturing industry.
Author: Yasuo Kadono
Publisher: Springer
ISBN: 4431556125
Category : Business & Economics
Languages : en
Pages : 173
Get Book
Book Description
This book assesses the achievements of the software engineering discipline as represented by IT vendors in Japan in order to deepen understanding of the mechanisms of how software engineering capabilities relate to IT vendors’ business performance and business environment from the perspective of innovation and engineering management. Based on the concepts of service science and science for society, the volume suggests how to improve the sophistication of services between the demand side, i.e., IT user companies, and the supply side, i.e., IT vendors, simultaneously. The author and his colleagues developed a structural model including innovational paths, such as service innovation, product innovation and process innovation, and a measurement model including the seven software engineering capabilities: deliverables, project management, quality assurance, process improvement, research and development, human resource development and customer contact. Then they designed research on software engineering excellence and administered it with the Japanese Ministry of Economy, Trade and Industry and Information-Technology Promotion Agency. Through statistical analyses of the results, they found that human resource development and R&D are significant fundamental conditions to improve the quality of the deliverables and that IT firms with high levels of deliverables, derived from high levels of human resource development, quality assurance, project management and process improvement, tend to sustain high profitability. In addition, they developed a measurement model based on Porter’s five forces and Barney’s resource-based view. A regression tree analysis suggested that manufacturer spin-off vendors tend to expand business with well-resourced R&D, whereas user spin-off vendors tend to depend heavily on parent company demand.
Author: Kazuki Hamada
Publisher: World Scientific
ISBN: 9814289515
Category : Business & Economics
Languages : en
Pages : 268
Get Book
Book Description
Pt. 1. Accounting information for group management and management control system. Management accounting information for consolidated group management / Kazuki Hamada. Management control system of Japanese pure holding companies / Makoto Tomo, Makoto Yori and Takayuki Asada -- pt. 2. M & A including MBO and outsourcing for group reformation. Influence of M & A on financial performance : measuring the performance of M & A from sustainability of utility / Kozo Suzuki. Management buyout of a Japanese business group / Naoyuki Kaneda. Managerial significance of strategic outsourcing / Shunzo Matsuoka. Acquisition price as an incentive price of M & A / Yasuhiro Monden -- pt. 3. Analysis of accounting information for consolidated and business group and segmental business units. Consolidated accounting information for business group management / Manabu Takano. Business evaluation of a company group in Japan : A case study of segment reporting by Panasonic Electric Works / Shufuku Hiraoka -- pt. 4. Management of inter-firm relations. How can management accounting achieve goal congruence among supply chain partners? / Yoshiteru Minagawa. How to maintain the bargaining position defined in Toyota's dealership control / Hiroshi Ozawa. Royalties and profit sharing : Focusing on Seven-Eleven Japan Co., Ltd. / Noriko Hoshi. Factors influencing control mechanisms in joint ventures : Evidence from Japanese manufacturing industries / Yuichi Kubota. Does inter-firm cooperation contribute to the performance of Japanese firms? Concept of incentive price for motivating inter-firm cooperation / Yasuhiro Monden -- pt. 5. Inter-organizational learning and autonomous organizations. Management of population-level learning and inter-organizational relations in Japan / Hiroki Kondo. Management control system in an empowered organization / Katsuhiro Ito
Author: Mitsutaku Makino
Publisher: Springer Science & Business Media
ISBN: 9789400717770
Category : Science
Languages : en
Pages : 200
Get Book
Book Description
Japan is one of the world’s largest fish-eating countries with a long history, and has developed its own customs and values in terms of managing fisheries resources. The first half of this book introduces the history and institutional features of capture fisheries management in Japan, with 9 case studies from sub-arctic to tropical ecosystems, from sedentary to migratory species, and from small-scale coastal to offshore industrial fisheries. For example, coastal fisheries management is more community-based, and local people have the authority and take priority in the decision-making process. In contrast, offshore fisheries are more industrialized and commercially oriented, and the national government plays a major role in their management. One of the main challenges in world fisheries is to implement the ecosystem approach, but there is no one-size-fits-all solution for its implementation. The second half of this book considers the advantages and limitations of the Japanese fisheries management regime and discusses the necessary environmental policy measures to bridge the gaps between fisheries management and ecosystem-based management. As a case study, management measures in the Shiretoko World Natural Heritage area are analyzed. In closing, the Grand Plan of Japanese fisheries policy for the next 20 years and three future scenarios are presented.
Author: Izumi Mitsui
Publisher: Springer Nature
ISBN: 981194542X
Category : Business & Economics
Languages : en
Pages : 189
Get Book
Book Description
This book focuses on the establishment process of the Japanese style of management (JSM). Traditionally, it has been widely believed that the JSM is native to Japan and consists of three pillars: lifetime employment, a seniority-based wage system, and company unions. This book opposes these traditional views on the JSM and argues that it has been shaped by the influence of management theories and ideas of other countries. The JSM has not only adopted the ideas and concepts of other countries, but also has refined, translated, and customized them to make such ideas and concepts acceptable in Japan. The hypothesis presented here is that in the postwar period of rapid growth, the JSM was a hybrid set of management theories and techniques greatly influenced by American ideas about management. This book concentrates on the impact of American management theories and ideas on the JSM. Taking the historical point of view, it clarifies that impact not only for academics but also for business people. The hypothesis propounded here is that some of those theories and ideas have been accepted whereas some of them have been rejected and eventually made irrelevant. The following issues are discussed: scientific management, the human relations school, Barnard’s organizational theory, Drucker’s management thoughts, strategic management, human resource management, and corporate culture.
Author: Ulrike Schaede
Publisher: Stanford University Press
ISBN: 1503612368
Category : Business & Economics
Languages : en
Pages : 339
Get Book
Book Description
After two decades of reinvention, Japanese companies are re-emerging as major players in the new digital economy. They have responded to the rise of China and new global competition by moving upstream into critical deep-tech inputs and advanced materials and components. This new "aggregate niche strategy" has made Japan the technology anchor for many global supply chains. Although the end products do not carry a "Japan Inside" label, Japan plays a pivotal role in our everyday lives across many critical industries. This book is an in-depth exploration of current Japanese business strategies that make Japan the world's third-largest economy and an economic leader in Asia. To accomplish their reinvention, Japan's largest companies are building new processes of breakthrough innovation. Central to this book is how they are addressing the necessary changes in organizational design, internal management processes, employment, and corporate governance. Because Japan values social stability and economic equality, this reinvention is happening slowly and methodically, and has gone largely unnoticed by Western observers. Yet, Japan's more balanced model of "caring capitalism" is both competitive and transformative, and more socially responsible than the unbridled growth approach of the United States.
Author: Philippe Debroux
Publisher: Routledge
ISBN: 1351769774
Category : Business & Economics
Languages : en
Pages : 237
Get Book
Book Description
This title was first published in 2003. Seeking to demonstrate a high level of insight, this is an analysis of the characteristics and advantages of Japanese human resource management. It describes the situation and the main trends in the transformation of the Japanese human resource management and employment practices, and investigates the possible options for the future. The work should be useful to academics and policy makers dealing with Japan and courses on human resource management and economics.
