Author: Asbjørn Rolstadås
Publisher: Springer Science & Business Media
ISBN: 9401112126
Category : Business & Economics
Languages : en
Pages : 394
Book Description
This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Performance Management
Author: Asbjørn Rolstadås
Publisher: Springer Science & Business Media
ISBN: 9401112126
Category : Business & Economics
Languages : en
Pages : 394
Book Description
This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Publisher: Springer Science & Business Media
ISBN: 9401112126
Category : Business & Economics
Languages : en
Pages : 394
Book Description
This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Quality & Performance Excellence
Author: Evans
Publisher:
ISBN: 9781473712454
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781473712454
Category :
Languages : en
Pages :
Book Description
Quality Management for IT Services: Perspectives on Business and Process Performance
Author: Praeg, Claus-Peter
Publisher: IGI Global
ISBN: 1616928913
Category : Business & Economics
Languages : en
Pages : 348
Book Description
"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
Publisher: IGI Global
ISBN: 1616928913
Category : Business & Economics
Languages : en
Pages : 348
Book Description
"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
Business Performance Measurement and Management
Author: Paolo Taticchi
Publisher: Springer Science & Business Media
ISBN: 3642048005
Category : Business & Economics
Languages : en
Pages : 373
Book Description
Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
Publisher: Springer Science & Business Media
ISBN: 3642048005
Category : Business & Economics
Languages : en
Pages : 373
Book Description
Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
Measuring Performance for Business Results
Author: Mohamed Zairi
Publisher: Springer Science & Business Media
ISBN: 9780412574009
Category : Business & Economics
Languages : en
Pages : 336
Book Description
This text shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in total quality management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance and its impact on financial results. A variety of performance measures are covered, including benchmarking, which is a key measure of competitiveness. Case studies of leading companies from Europe, the US and the Far East are included.
Publisher: Springer Science & Business Media
ISBN: 9780412574009
Category : Business & Economics
Languages : en
Pages : 336
Book Description
This text shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in total quality management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance and its impact on financial results. A variety of performance measures are covered, including benchmarking, which is a key measure of competitiveness. Case studies of leading companies from Europe, the US and the Far East are included.
Business Performance Excellence Through Total Quality Management
Author: Jack P. Pekar
Publisher:
ISBN: 9780803145306
Category :
Languages : en
Pages : 0
Book Description
Publisher:
ISBN: 9780803145306
Category :
Languages : en
Pages : 0
Book Description
Quality and Performance Excellence
Author: James R. Evans
Publisher:
ISBN: 9789814624442
Category : Total quality management
Languages : en
Pages : 479
Book Description
Publisher:
ISBN: 9789814624442
Category : Total quality management
Languages : en
Pages : 479
Book Description
Performance Management
Author: Aubrey C. Daniels
Publisher: Performance Management Publications Incorporated
ISBN:
Category : Business & Economics
Languages : en
Pages : 282
Book Description
Publisher: Performance Management Publications Incorporated
ISBN:
Category : Business & Economics
Languages : en
Pages : 282
Book Description
Beyond Performance Management
Author: Jeremy Hope
Publisher: Harvard Business Press
ISBN: 1422141950
Category : Business & Economics
Languages : en
Pages : 406
Book Description
In Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices--from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. Hope and Player help you select the right frameworks and approaches based on your organization;'s needs, then offer guidance on implementing each one and extracting its maximum value. For each of the forty tools and practices they review, the authors explain: the nature and effectiveness of the tool or practice, its potential to improve your company's performance; the actions required to maximize the tool's potential, and resources you can use to dig deeper into each practice. WIth its rigorous analysis and solid, practical advice, Beyond Performance Management helps tune out the background noise about performance management tools so you can select the ones your company actually needs.
Publisher: Harvard Business Press
ISBN: 1422141950
Category : Business & Economics
Languages : en
Pages : 406
Book Description
In Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices--from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. Hope and Player help you select the right frameworks and approaches based on your organization;'s needs, then offer guidance on implementing each one and extracting its maximum value. For each of the forty tools and practices they review, the authors explain: the nature and effectiveness of the tool or practice, its potential to improve your company's performance; the actions required to maximize the tool's potential, and resources you can use to dig deeper into each practice. WIth its rigorous analysis and solid, practical advice, Beyond Performance Management helps tune out the background noise about performance management tools so you can select the ones your company actually needs.
Total Quality Management
Author: Dorsey J. Talley
Publisher: ASQ Quality Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 164
Book Description
Publisher: ASQ Quality Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 164
Book Description