Difficult Conversations

Difficult Conversations PDF Author: Douglas Stone
Publisher: Penguin
ISBN: 0593511697
Category : Psychology
Languages : en
Pages : 401

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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

Difficult Conversations PDF Author: Douglas Stone
Publisher: Penguin
ISBN: 0593511697
Category : Psychology
Languages : en
Pages : 401

Get Book Here

Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

The Science of Effective Communication: Improve Your Social Skills and Small Talk, Develop Charisma and Learn How to Talk to Anyone

The Science of Effective Communication: Improve Your Social Skills and Small Talk, Develop Charisma and Learn How to Talk to Anyone PDF Author: Ian Tuhovsky
Publisher: Positive Coaching LLC
ISBN:
Category : Business & Economics
Languages : en
Pages : 231

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Book Description
Here's How You Can Supercharge Your Communication Skills & Step Up Your Social Game - Starting Today! If you are looking for a way to take conversations with friends, intimate relationships, and business communication to another level, look no further. Finally, you can improve your people skills, master the art of the small talk, and drastically enhance the way you communicate with your friends, family, coworkers, or employees with a powerful communication book that will teach you how to talk to anyone. Introducing Ian Tuhovsky's "The Science Of Effective Communication" - The Essential Communication Guide For Men & Women! Your days of ignorance are over. Your days of awkward silences are over. Your days of stress and social anxiety are over. By the end of this eye-opening guide to effective communication, you will be able to crack the confidence code and finally understand: ✅ How To Listen, Make Your Voice More Attractive & Take A Digital Detox ✅ How To Stop Fearing Judgement, Use Empathy In Conversation & Avoid Expressing Negativity ✅ How To Ask Excellent Questions, Handle Heated Debates & Persuade With Arguments Why Choose This Comprehensive Communication 101 Guide? Best-selling author and master communicator, Ian Tuhovsky, leaves no stone unturned when it comes to revealing some of the little-known communication secrets used by successful conversationalists. What's In It For You? If you often feel like an outsider, if you have trouble breaking the ice, if you want to make new friends, if you want to add another skill to your arsenal, if you want to build better relationships... this communication guide will help you learn how to: ✔️ Communicate Better With Everyone ✔️ Improve Your Conversation Skills & Make More Friends ✔️ Develop Crucial Social Skills & Make People Like You ✔️ Bust The Charisma Myth & Excel In Interviews ✔️ Become An Interpersonal Communication Master ✔️ MY GIFT TO YOU INSIDE: Link to download my 120-page e-book “Mindfulness Based Stress and Anxiety Management Tools” at no additional cost! What Are You Waiting For? It's Time To Invest In Yourself!

Small Talk, Big Results

Small Talk, Big Results PDF Author: Diane Windingland
Publisher: Small Talk Big Results
ISBN: 0983007802
Category : Business & Economics
Languages : en
Pages : 78

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Book Description
Little tips and techniques for big success in business.

The Pocket Guide to Making Successful Small Talk

The Pocket Guide to Making Successful Small Talk PDF Author: Bernardo J. Carducci
Publisher: Pocket Guide Pub
ISBN: 9780967751702
Category : Business communication
Languages : en
Pages : 90

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Book Description


Radical Candor

Radical Candor PDF Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375

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Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Better Small Talk

Better Small Talk PDF Author: Patrick King
Publisher: PKCS Media
ISBN:
Category : Self-Help
Languages : en
Pages : 142

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Book Description
Networking events suck, but they can suck less. What to say and when to say to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation. From hello to goodbye, with strangers or old friends, you'll learn how to simply go deeper. NO MORE: interview mode, awkward silence, or struggling to hold people’s attention. Better Small Talk is a unique read. Imagine the following situation: you've just put on your name tag, and you're approached by a stranger. What do you say? Nice weather today.No, we can do better than this. Learn better small talk to avoid awkwardness, put people at ease, and build real rapport. Learn to open people up without them even realizing it. Patrick King is an internationally bestselling author and social skills coach. His writing draws of a variety of sources, from scientific research, academic experience, coaching, and real life experience. He suffered for years as a shy introvert and managed to boil human interaction down to a science - first for himself, and now for you. You'll learn exact dialogues, responses, phrases, and questions to use. •How to tell captivating stories and what to actually focus on. •Four ways to warm yourself up and prepare for even the most unpredictable conversations. •Instantly setting a tone of friendship and openness with strangers. •Common and subtle conversational habits you need to stop right now Become someone who is magnetic and who can make new friends in any situation. Simple conversation is the gatekeeper to friendships, your dream career, romance, and overall happiness. The ability to connect with anyone is an underrated superpower. People will be more drawn to you without even knowing why, and never again people will people be bored talking to you. You’ll never run out of things to say when you master these conversation tactics. Make each conversation count by clicking the BUY NOW button at the top of the page.

Designing the Conversation

Designing the Conversation PDF Author: Russ Unger
Publisher: New Riders
ISBN: 0133154718
Category : Business & Economics
Languages : en
Pages : 481

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Book Description
Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable—until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way. With this book, you will learn how to: Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users Prepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you Perform group facilitation in workshops, brainstorming sessions, and focus groups Manage individual facilitation activities through interviews, usability testing, sales calls, and mentoring Conduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures Understand how to manage Q & A from audiences of all sizes

The Art of Conversation

The Art of Conversation PDF Author: Stephen Haunts
Publisher: Independently Published
ISBN: 9781710541441
Category :
Languages : en
Pages : 110

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Book Description
If shyness is impacting your life in a negative way and you're ready to break free from social awkwardness and fear, then you've found the right book.We're not born knowing how to handle social situations. Manners are taught, we make friends by learning how not to, and as we grow we begin to conform to the expected standards. But sometimes, it's not so easy to know what to say or how to act. Social skills are critical for success in life, but they can also be hard to come by. If you're struggling to communicate effectively and overcome your fear, you need a guide to help you along the way. You need this book.Step by step, chapter by chapter, you'll learn how to let others know you're interested in what they have to say, keep them interested in you, and achieve open and eloquent conversation. Along the way, you'll also discover: How to keep a conversation going and avoid awkward lulls The importance of eye contact How to read a room or a person's mood and evaluate the best way to communicate Why laughter is essential, especially in social situations How to build relationships through respect and trust Why appearance matters, even when you're just conversing How to end a conversation without making the other person feel unwelcome And much, much more!Don't let your shyness keep you from experiencing the richness of life. Social skills can be learned, they can be refined, and they can change your life.About the AuthorStephen Haunts has been a professional software and application developer since 1996 and as a hobby since he was 10. Stephen has worked across many different industries including computer games, online banking, retail finance, healthcare & pharmaceuticals, and insurance. Stephen started programming in BASIC on machines such as the Dragon 32, Vic 20 and the Amiga and moved onto C and C++ on the IBM PC. Stephen has been developing software in C# and the .NET framework since first being introduced to it in 2003. As well as being an accomplished software developer, Stephen is also an experienced development leader and has led, mentored and coached teams to deliver many high-value, high-impact solutions in finance and healthcare. Outside of Stephen's day job, he is also an experienced tech blogger who runs a popular blog called Coding in the Trenches at http: //www.stephenhaunts.com/, and he is also a training course author for the popular online training company Pluralsight.

Speaking Up Without Freaking Out

Speaking Up Without Freaking Out PDF Author: Matt Abrahams
Publisher:
ISBN: 9781465290472
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
50 Scientifically-Supported Techniques to Create More Confident and Compelling Speakers

Conversational Style

Conversational Style PDF Author: Deborah Tannen
Publisher: Oxford University Press
ISBN: 0199725381
Category : Language Arts & Disciplines
Languages : en
Pages : 265

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Book Description
This revised edition of Deborah Tannen's first discourse analysis book, Conversational Style--first published in 1984--presents an approach to analyzing conversation that later became the hallmark and foundation of her extensive body of work in discourse analysis, including the monograph Talking Voices, as well as her well-known popular books You Just Don't Understand, That's Not What I Meant!, and Talking from 9 to 5, among others. Carefully examining the discourse of six speakers over the course of a two-and-a-half hour Thanksgiving dinner conversation, Tannen analyzes the features that make up the speakers' conversational styles, and in particular how aspects of what she calls a 'high-involvement style' have a positive effect when used with others who share the style, but a negative effect with those whose styles differ. This revised edition includes a new preface and an afterword in which Tannen discusses the book's place in the evolution of her work. Conversational Style is written in an accessible and non-technical style that should appeal to scholars and students of discourse analysis (in fields like linguistics, anthropology, communication, sociology, and psychology) as well as general readers fascinated by Tannen's popular work. This book is an ideal text for use in introductory classes in linguistics and discourse analysis.