Author: Rick Bommelje
Publisher: Leadership & Listening Institute Incorporated
ISBN: 9780988307605
Category : Communication
Languages : en
Pages : 264
Book Description
Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss's comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it's the cornerstone of all human behavior. In this true-to-life story, LISTENING PAYS offers a practical and powerful system that can be the path to becoming a great listener. It is filled with solid, proven and relevant content. LISTENING PAYS provides a pathway to INCREASE... Sales, Relationships, Trust, Profits, Credibility, Innovation, Self-leadership, Conflict solutions, Collaboration, Teamwork, Learning, Respect, Productivity, and much, much more. LISTENING PAYS applies to everyone in any organization. From the Foreword written by Marshall Goldsmith, best selling author and world's most influential leadership thinker, "LISTENING PAYS. Its title could not more aptly describe the lesson taught in this leadership fable by Rick Bommelje. Read this book and take action on what it teaches you. You will be glad you did " Dr. Manny Steil, founder and first President of the International Association proclaims.... "this is the first instructive fable designed to advance the listening skills of everyone who is wise enough to purchase, read, and follow the insightful pathways of Rick's characters."
Listening Pays
Author: Rick Bommelje
Publisher: Leadership & Listening Institute Incorporated
ISBN: 9780988307605
Category : Communication
Languages : en
Pages : 264
Book Description
Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss's comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it's the cornerstone of all human behavior. In this true-to-life story, LISTENING PAYS offers a practical and powerful system that can be the path to becoming a great listener. It is filled with solid, proven and relevant content. LISTENING PAYS provides a pathway to INCREASE... Sales, Relationships, Trust, Profits, Credibility, Innovation, Self-leadership, Conflict solutions, Collaboration, Teamwork, Learning, Respect, Productivity, and much, much more. LISTENING PAYS applies to everyone in any organization. From the Foreword written by Marshall Goldsmith, best selling author and world's most influential leadership thinker, "LISTENING PAYS. Its title could not more aptly describe the lesson taught in this leadership fable by Rick Bommelje. Read this book and take action on what it teaches you. You will be glad you did " Dr. Manny Steil, founder and first President of the International Association proclaims.... "this is the first instructive fable designed to advance the listening skills of everyone who is wise enough to purchase, read, and follow the insightful pathways of Rick's characters."
Publisher: Leadership & Listening Institute Incorporated
ISBN: 9780988307605
Category : Communication
Languages : en
Pages : 264
Book Description
Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss's comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it's the cornerstone of all human behavior. In this true-to-life story, LISTENING PAYS offers a practical and powerful system that can be the path to becoming a great listener. It is filled with solid, proven and relevant content. LISTENING PAYS provides a pathway to INCREASE... Sales, Relationships, Trust, Profits, Credibility, Innovation, Self-leadership, Conflict solutions, Collaboration, Teamwork, Learning, Respect, Productivity, and much, much more. LISTENING PAYS applies to everyone in any organization. From the Foreword written by Marshall Goldsmith, best selling author and world's most influential leadership thinker, "LISTENING PAYS. Its title could not more aptly describe the lesson taught in this leadership fable by Rick Bommelje. Read this book and take action on what it teaches you. You will be glad you did " Dr. Manny Steil, founder and first President of the International Association proclaims.... "this is the first instructive fable designed to advance the listening skills of everyone who is wise enough to purchase, read, and follow the insightful pathways of Rick's characters."
“Pay Attention, Please!”, Ages 4 - 11
Author: Flora
Publisher: Key Education Publishing
ISBN: 1602688869
Category : Education
Languages : en
Pages : 65
Book Description
Help students in grades PK–5 work out their wiggles using "Pay Attention, Please!" This 64-page book helps students with ADHD and students who are otherwise wiggly and overly busy learn how to pay better attention and focus for longer periods of time. It includes games and activities that strengthen listening, concentration, visual, and auditory memory skills; assist students in learning relaxation techniques; provide students healthy ways to burn excess energy; and help students discover ways to control overstimulation and impulsivity.
Publisher: Key Education Publishing
ISBN: 1602688869
Category : Education
Languages : en
Pages : 65
Book Description
Help students in grades PK–5 work out their wiggles using "Pay Attention, Please!" This 64-page book helps students with ADHD and students who are otherwise wiggly and overly busy learn how to pay better attention and focus for longer periods of time. It includes games and activities that strengthen listening, concentration, visual, and auditory memory skills; assist students in learning relaxation techniques; provide students healthy ways to burn excess energy; and help students discover ways to control overstimulation and impulsivity.
It's the Customer, Stupid!
Author: Michael A Aun
Publisher: John Wiley & Sons
ISBN: 1118001281
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you do Distinguish your business from the competition by understanding the principle that good sales ARE good service Author received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales!
Publisher: John Wiley & Sons
ISBN: 1118001281
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you do Distinguish your business from the competition by understanding the principle that good sales ARE good service Author received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales!
Learning Through Dialogue
Author: Kenneth Paul Kramer
Publisher: R&L Education
ISBN: 1475804407
Category : Education
Languages : en
Pages : 123
Book Description
Educational practice today often fails to make the crucial distinction between learning as an accumulation of information and learning as a dialogical interaction that elicits one’s personal response to the material. Learning Through Dialogue offers an alternative approach to teaching and learning, which utilizes Martin Buber’s dialogical principles: turning toward, addressing affirmatively, listening attentively, and responding responsibly. The book first presents Buber’s educational theory and method and second presents specific examples of how Buber’s dialogical philosophy can be applied in the classroom. Rather than imposing one’s own views, this approach enables teachers and students to develop course content in uniquely appropriate ways. If you are a teacher, a student, an educator at any level, or anyone interested in furthering his or her ability to engage more meaningfully with the educational process, this book will challenge you with fresh perspectives.
Publisher: R&L Education
ISBN: 1475804407
Category : Education
Languages : en
Pages : 123
Book Description
Educational practice today often fails to make the crucial distinction between learning as an accumulation of information and learning as a dialogical interaction that elicits one’s personal response to the material. Learning Through Dialogue offers an alternative approach to teaching and learning, which utilizes Martin Buber’s dialogical principles: turning toward, addressing affirmatively, listening attentively, and responding responsibly. The book first presents Buber’s educational theory and method and second presents specific examples of how Buber’s dialogical philosophy can be applied in the classroom. Rather than imposing one’s own views, this approach enables teachers and students to develop course content in uniquely appropriate ways. If you are a teacher, a student, an educator at any level, or anyone interested in furthering his or her ability to engage more meaningfully with the educational process, this book will challenge you with fresh perspectives.
Brave Souls
Author: Belinda Bauman
Publisher: InterVarsity Press
ISBN: 0830870431
Category : Religion
Languages : en
Pages : 230
Book Description
What if empathy could save us? From the top of Mount Kilimanjaro to the borders of war-torn Syria, Belinda Bauman takes readers along her journey to empathy. With cutting-edge neuroscience, biblical parables, and stories of brave women from across the globe, she casts a vision for lives and communities transformed by everyday Christians practicing empathy as a spiritual discipline.
Publisher: InterVarsity Press
ISBN: 0830870431
Category : Religion
Languages : en
Pages : 230
Book Description
What if empathy could save us? From the top of Mount Kilimanjaro to the borders of war-torn Syria, Belinda Bauman takes readers along her journey to empathy. With cutting-edge neuroscience, biblical parables, and stories of brave women from across the globe, she casts a vision for lives and communities transformed by everyday Christians practicing empathy as a spiritual discipline.
Why Don't We Listen Better?
Author: Jim Petersen
Publisher: James C. Petersen
ISBN: 0979155908
Category : Family & Relationships
Languages : en
Pages : 242
Book Description
With a light touch and sensible techniques, Dr. Jim Petersen distills years of counseling and pastoral ministry into an informal volume loaded with practical tips, examples and techniques to practice. His book highlights our culture’s courtroom-like communication that often puts people at odds with each other. Most people think they listen well but don’t and folks walk away unheard, misunderstood and disconnected. Readers will chuckle in recognition at the tongue-in-cheek but spot-on “flat-brain” theory of emotions. It shows how and why we get upset and confused in tense situations and what to do about it. It lays the practical groundwork to better manage emotionally loaded situations. This book shows communication that works and is equally appropriate for professionals, such as pastors and therapists and for the general public. The ingenious Talker-Listener Card gives a taking-turn method to end arguing as we know it. It works for couples, business relationships, church listening programs, counselors, group discussions and the family dinner table listening game. Thirty listening techniques will help the reader immediately begin to turn enemies into friends, poor relationships into decent ones and good relationships into better ones. These accessible skills are being used in pastoral counseling classes, counseling offices, church staffs, professional offices, on dates, in corporate board rooms and at kitchen tables around the country .
Publisher: James C. Petersen
ISBN: 0979155908
Category : Family & Relationships
Languages : en
Pages : 242
Book Description
With a light touch and sensible techniques, Dr. Jim Petersen distills years of counseling and pastoral ministry into an informal volume loaded with practical tips, examples and techniques to practice. His book highlights our culture’s courtroom-like communication that often puts people at odds with each other. Most people think they listen well but don’t and folks walk away unheard, misunderstood and disconnected. Readers will chuckle in recognition at the tongue-in-cheek but spot-on “flat-brain” theory of emotions. It shows how and why we get upset and confused in tense situations and what to do about it. It lays the practical groundwork to better manage emotionally loaded situations. This book shows communication that works and is equally appropriate for professionals, such as pastors and therapists and for the general public. The ingenious Talker-Listener Card gives a taking-turn method to end arguing as we know it. It works for couples, business relationships, church listening programs, counselors, group discussions and the family dinner table listening game. Thirty listening techniques will help the reader immediately begin to turn enemies into friends, poor relationships into decent ones and good relationships into better ones. These accessible skills are being used in pastoral counseling classes, counseling offices, church staffs, professional offices, on dates, in corporate board rooms and at kitchen tables around the country .
HAPPY SERVING
Author: J. RANDALL ALLBRIGHT
Publisher: Lulu.com
ISBN: 1387577077
Category : Self-Help
Languages : en
Pages : 240
Book Description
I have spent 25 years or so in the pre-engineered steel industry in the service avenues of engineering, customer service, internal sales, and external sales. Most of my life has also been centered around ministry in various fashions. I have been a Music Director, Choir Director, Youth Minister, Sunday School Teacher, and Pastor. You do not spend that much time around people living life, and not learn a few things along the way. My training and core strength of analyzing people and processes has allowed me to see the character and work ethics of youngsters and seniors alike. I hope my sharing of this knowledge encourages you to lead by example with the most moral and astounding work ethic possible. I attended Oklahoma Baptist College, Oklahoma City, OK and Tri-State Baptist College, Memphis, TN. My stress relieving passion is bass fishing, but I also enjoy trout fishing for the beautiful scenery involved. The common phrase, "The tug is the drug" is true for me.
Publisher: Lulu.com
ISBN: 1387577077
Category : Self-Help
Languages : en
Pages : 240
Book Description
I have spent 25 years or so in the pre-engineered steel industry in the service avenues of engineering, customer service, internal sales, and external sales. Most of my life has also been centered around ministry in various fashions. I have been a Music Director, Choir Director, Youth Minister, Sunday School Teacher, and Pastor. You do not spend that much time around people living life, and not learn a few things along the way. My training and core strength of analyzing people and processes has allowed me to see the character and work ethics of youngsters and seniors alike. I hope my sharing of this knowledge encourages you to lead by example with the most moral and astounding work ethic possible. I attended Oklahoma Baptist College, Oklahoma City, OK and Tri-State Baptist College, Memphis, TN. My stress relieving passion is bass fishing, but I also enjoy trout fishing for the beautiful scenery involved. The common phrase, "The tug is the drug" is true for me.
Pressures in Today's Workplace
Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Labor-Management Relations
Publisher:
ISBN:
Category : Civil rights
Languages : en
Pages : 1108
Book Description
Publisher:
ISBN:
Category : Civil rights
Languages : en
Pages : 1108
Book Description
Listening to Your Life
Author: Frederick Buechner
Publisher: Harper Collins
ISBN: 0061842818
Category : Religion
Languages : en
Pages : 0
Book Description
Daily meditations taken from the works of an acclaimed novelist, essayist, and preacher who has articulated what he sees with a freshness and clarity and energy that hails our stultified imaginations.
Publisher: Harper Collins
ISBN: 0061842818
Category : Religion
Languages : en
Pages : 0
Book Description
Daily meditations taken from the works of an acclaimed novelist, essayist, and preacher who has articulated what he sees with a freshness and clarity and energy that hails our stultified imaginations.
Soft Sell
Author: Tim Connor
Publisher: Sourcebooks, Inc.
ISBN: 1402214901
Category : Business & Economics
Languages : en
Pages : 245
Book Description
Everyone sells every day--themselves, their ideas, their products or services. Soft Sell provides a new approach to selling...one that stresses motivation, communication, relationship-building and self-image psychology to power-boost you to personal sales success! Soft Sell gives you: --An in-depth, self-analysis questionnaire to get you started --Exercises to expand your possibilities and help rid yourself of imaginary ceilings and self-imposed limitations --The 20 qualities found in the most successful salespeople--with a scale for you to evaluate and grade yourself --Simple ways to get out of a sales slump --17 principles for personal achievement And Soft Sell explains: --Sales objections--what they actually mean and how to overcome them --Attitude--how to really increase your success --Prospecting--how to discover the prospect's dominant buying motive --The sales interview--get your prospect to tell you how to sell to him or her --Service--building customer support and loyalty to increase repeat business
Publisher: Sourcebooks, Inc.
ISBN: 1402214901
Category : Business & Economics
Languages : en
Pages : 245
Book Description
Everyone sells every day--themselves, their ideas, their products or services. Soft Sell provides a new approach to selling...one that stresses motivation, communication, relationship-building and self-image psychology to power-boost you to personal sales success! Soft Sell gives you: --An in-depth, self-analysis questionnaire to get you started --Exercises to expand your possibilities and help rid yourself of imaginary ceilings and self-imposed limitations --The 20 qualities found in the most successful salespeople--with a scale for you to evaluate and grade yourself --Simple ways to get out of a sales slump --17 principles for personal achievement And Soft Sell explains: --Sales objections--what they actually mean and how to overcome them --Attitude--how to really increase your success --Prospecting--how to discover the prospect's dominant buying motive --The sales interview--get your prospect to tell you how to sell to him or her --Service--building customer support and loyalty to increase repeat business