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Author: Nick O'Brien
Publisher: Springer
ISBN: 1137584467
Category : Political Science
Languages : en
Pages : 119
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Book Description
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
Author: Office of the Legal Services Ombudsman
Publisher: The Stationery Office
ISBN: 9780102976229
Category : Political Science
Languages : en
Pages : 56
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Book Description
This is the final report from the Legal Services Ombudsman covering the period 1 April to 31 December 2011. The Office has been replaced by the Legal Ombudsman
Author: Nick O'Brien
Publisher: Springer
ISBN: 1137584467
Category : Political Science
Languages : en
Pages : 119
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Book Description
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
Author: Office of the Legal Services Ombudsman,.
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Author: Great Britain. Office of the Legal Services Ombudsman
Publisher:
ISBN: 9780105568230
Category :
Languages : en
Pages : 40
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Book Description
The Legal Services Ombudsman oversees the handling of complaints about solicitors, barristers, legal executives, licensed conveyancers and patent agents by the five professional bodies responsible for setting and maintaining standards of conduct and service within the legal profession. The Ombudsman was only satisfied with the way in which the Law Society's Office for the Supervision of Solicitors (OSS) handled complaints in 59% of the cases investigated in 1999/2000. Progress in client care, regulatory review and more comprehensive and regular research has been slow and unco-ordinated. Any lasting progress will depend on the Law Society managing to persuade solicitors to adopt a more client-focused approach to complaints handling. The task of the OSS is to deal with dissatisfaction, the task of the Law Society is to help solicitors prevent dissatisfaction occurring in the first place. The Bar Council's handling of complaints was satisfactory in 97% of the cases investigated by the Ombudsman.
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
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Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Council of Australian Governments. Legal Profession Reform Taskforce
Publisher:
ISBN:
Category : Lawyers
Languages : en
Pages : 18
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Book Description
The Taskforce proposes a new national uniform framework for dealing with complaints against legal practitioners and law practices. The framework would strengthen the role and powers of complaint handling bodies to ensure the more efficient, cost effective and timely resolution of complaints. It would also address concerns about a lack of consistency across State and Territory jurisdictions in relation to complaints handling, outcomes, and appropriate redress for consumers of legal services. Under the proposed framework, an office of the National Legal Services Ombudsman would be established to oversee the national scheme.
Author: Jo Harris-Wehling
Publisher: National Academies
ISBN:
Category : Long-term care facilities
Languages : en
Pages : 314
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 44
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Book Description
Author: Nigel West
Publisher: The Law Society
ISBN: 1784460443
Category : Law
Languages : en
Pages : 381
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Book Description
The Solicitors Disciplinary Tribunal (SDT) has the power to strike off a solicitor from the roll, suspend a solicitor from practice, fine or reprimand a solicitor or make such other order as it thinks fit. Whilst over 90% of all cases brought before the SDT are brought by the SRA, it is open to anyone to bring a matter before it.This book provides a unique step-by-step guide to the law and practice of the Solicitors Disciplinary Tribunal, from the issue of proceedings through to appeal. Its practical approach will help anyone who wishes to avoid the common pitfalls faced by unfamiliar users of the Tribunal.It is the only comprehensive book available on SDT proceedings and it contains all the leading cases on Tribunal proceedings, many of which are not available on the internet, in one handy volume.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 4
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Book Description
