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Author: Thom Mayer
Publisher: Berrett-Koehler Publishers
ISBN: 1523006161
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
Practical leadership for difficult times, from a crisis management expert who has led response teams through the 9/11 Pentagon attack, NFL on-field medical emergencies, and the war in Ukraine. Dr. Thom Mayer knows first-hand that true leadership stems from our actions, not our positions, especially in times of crisis. Drawing on his experiences heading the 9/11 Pentagon rescue efforts, dealing with on-field emergencies in the NFL (he was at Damar Hamlin’s bedside after his injury), training mobile response medical teams in Ukraine, and more, Mayer covers such topics as: Why trust is vital for innovation The critical role of failure in devising new ways of leading How questions fuel innovative action Why every leader should have the title Chief Story Teller The importance of distinguishing between data, knowledge, and wisdom Each chapter begins with a provocative and seemingly contradictory statement, like the book’s title, and includes stories, historical examples, and literary lessons selected to guide pragmatic and practical solutions. Leadership is worthless because it is something you say, a noun. But leading is priceless because it is a verb—it is the things we do that make a difference. From Pentagon generals to corporate CEOs to football players on the field to parents driving their kids to school, Mayer shows how leaders ensure that their actions will help others to succeed.
Author: Thom Mayer
Publisher: Berrett-Koehler Publishers
ISBN: 1523006161
Category : Business & Economics
Languages : en
Pages : 209
Get Book Here
Book Description
Practical leadership for difficult times, from a crisis management expert who has led response teams through the 9/11 Pentagon attack, NFL on-field medical emergencies, and the war in Ukraine. Dr. Thom Mayer knows first-hand that true leadership stems from our actions, not our positions, especially in times of crisis. Drawing on his experiences heading the 9/11 Pentagon rescue efforts, dealing with on-field emergencies in the NFL (he was at Damar Hamlin’s bedside after his injury), training mobile response medical teams in Ukraine, and more, Mayer covers such topics as: Why trust is vital for innovation The critical role of failure in devising new ways of leading How questions fuel innovative action Why every leader should have the title Chief Story Teller The importance of distinguishing between data, knowledge, and wisdom Each chapter begins with a provocative and seemingly contradictory statement, like the book’s title, and includes stories, historical examples, and literary lessons selected to guide pragmatic and practical solutions. Leadership is worthless because it is something you say, a noun. But leading is priceless because it is a verb—it is the things we do that make a difference. From Pentagon generals to corporate CEOs to football players on the field to parents driving their kids to school, Mayer shows how leaders ensure that their actions will help others to succeed.
Author: Thom A. Mayer
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 148
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Book Description
Presents a humorous look at customer service written by practicing physicians and provides a blueprint for creating and sustaining a practical customer service program. Offers practical strategies for working with patients and uses numerous examples. Also includes scripts for situations commonly encountered in clinical practice.
Author:
Publisher: Castle Quay Books
ISBN: 1988928168
Category : Biography & Autobiography
Languages : en
Pages : 202
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Book Description
Faith, Life and Leadership-Vol 2 : 8 Canadian Women Tell Their Stories is the follow-up volume to the very successful first book by the same title. This second group of eight successful, experienced, godly Canadian women, have been similarly assembled, and again each is a distinguished leader in her field. All have been willing to share the unique story that relates to the lessons they learned during their leadership journey. Their personal stories are told with utmost authenticity and integrity. Readers will be inspired, encouraged and edified to achieve great things for the Kingdom. The unique perspective of each models important and essential characteristics and practices that will help emerging leaders to prepare for the roadblocks and adversities that will undoubtedly present themselves on their own journey to becoming strong, Spirit-filled, leaders. These stories will cover important themes such as: • Understanding the Call of God • Developing and Building Character • Leadership Tests, Seasons and Processes • Mentoring • Strengthening Spiritual Disciplines • Maturing Through Offences • Living and Leaving a Legacy
Author: Jeffrey H. Gitomer
Publisher: Bard Press (TX)
ISBN:
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.
Author: American Legion. Annual National Convention
Publisher:
ISBN:
Category : Veterans
Languages : en
Pages : 460
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 460
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Book Description
Author: American Legion. National Convention
Publisher:
ISBN:
Category : Veterans
Languages : en
Pages : 460
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Book Description
Author: Nik Ripken
Publisher: B&H Publishing Group
ISBN: 1433673088
Category : Biography & Autobiography
Languages : en
Pages : 360
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Book Description
An amazing story of a missionary couple's journey into the toughest places on earth is combined with stories about remarkable people of faith they encountered to challenge and inspire those curious about the sufficiency of God.
Author: Kenneth H. Blanchard
Publisher:
ISBN: 9780008128043
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide. The blockbuster number one international bestselling phenomenon is back ... not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands. The One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all ... it works.
Author: Sharon B. Buchbinder
Publisher: Jones & Bartlett Learning
ISBN: 1284156567
Category : Medical
Languages : en
Pages : 639
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Book Description
Introduction to Health Care Management, Fourth Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health.
