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Author: Penny Reynolds
Publisher: Call Center School Press
ISBN: 9780974417905
Category : Call centers
Languages : en
Pages : 197
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Book Description
Author: Penny Reynolds
Publisher: Call Center School Press
ISBN: 9780974417905
Category : Call centers
Languages : en
Pages : 197
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Book Description
Author: Renju Zacharias
Publisher:
ISBN: 9781549523069
Category :
Languages : en
Pages : 112
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Book Description
It's all in the title. Layman's Guide to Workforce Management is a humble attempt to guide the path of the unlearned in the rocky terrain of Workforce management. It can be effectively said that it converts laymen into managers. It is unfortunate that these areas of business affairs have been badly presented in some learning situations, to the extent that many people consider them to be too difficult to understand or enjoy. That shouldn't be the case. The simple, explicit, detailed, and down-to-earth approach adopted in the book will no doubt help in laying a solid foundation for people at all levels. It kick-starts with a basic and detailed treatment of the concept of Forecasting which sets the much needed personal tone and foundation for the book. Like a professional bricklayer, the author discussed the technique of scheduling and rostering while he used the other chapter to discuss the importance and proper deployment of personnel. Book is built taking the ITES -BPO/Call center WFM as the base. This book will also be useful for professionals as it is spiced with tips and tricks necessary to provide adequate nuances for the knowledge gleaned from each chapter. It is guaranteed that the reader would be filled with knowledge at the completion of the book.
Author: Hap Klopp
Publisher:
ISBN: 9780028617442
Category : Business & Economics
Languages : en
Pages : 294
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Book Description
Managing cash flow, keeping employees happy and productive, complying with employment laws, and fighting back competition are all problems any manager must face daily. Now there is step-by-step help for everything from how to maximize the success of your products to how to solve the problems that sap a business' productivity. Included are anecdotes from the author about his successes in business, the problems he faced, and how he overcame them.
Author:
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 184
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Book Description
Author: Brian J. Evans
Publisher: CRC Press
ISBN: 1000449297
Category : Computers
Languages : en
Pages : 324
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Book Description
Everyday technology is constantly changing, and it’s hard to keep up with it at times. What is all this talk about automation, STEM, analytics and super-computers, and how will it really affect my daily life at work and in the home? This book is a simple guide to everyday technology and analytics written in plain language. It starts with explaining how computer networks are increasing in speed so fast that we can do more in less time than ever before. It explains the analytical jargon in plain English and why robotics in the home will be aided by the new technology of the quantum computer. Richly furnished with over 200 illustrations, photos and with minimal equations, A Simple Guide to Technology and Analytics is a ready reference book for those times when you don’t really understand the technology and analytics being talked about. It explains complicated topics such as automated character recognition in a very simple way, and has simple exercises for the reader to fully understand the technology (with answers at the back). It even has explanations on how home appliances work, which are very useful the next time you go shopping for a microwave or TV. Even the Glossary at the back can be used as a quick look-up explanation for those on the go.
Author: Ross Sparkman
Publisher: Kogan Page Publishers
ISBN: 0749482028
Category : Business & Economics
Languages : en
Pages : 281
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Book Description
Strategic Workforce Planning is a practical guide to effectively assess, manage and prepare for current and future workforce requirements. It demystifies the often complex and seemingly technical world of strategic workforce planning to explain what it is, why it's necessary and most importantly, how to do it. Packed full of advice and real-world examples, Strategic Workforce Planning is a playbook for workforce planning from beginning to end. It enables HR professionals to answer core business questions including how do I analyze future hiring demand? How do I assess what skills will be required in the future? How should I prioritize investments like training and development? How do I assess the supply of talent around the world? How do I identify the business drivers that impact workforce demand? It also covers the impact of artificial intelligence (AI), automation and machine learning on the global workforce and how to deal with these implications. Whether you're a start-up, small business or a large corporate, this book will show you how to align people strategy with company strategy to ensure your organization maintains its competitive advantage.
Author: Office of Strategic Services
Publisher: The Floating Press
ISBN: 1775415473
Category : Reference
Languages : en
Pages : 70
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Book Description
This Simple Sabotage Field Manual, a genuine guide from the Second World War, states that its purpose is to "characterize simple sabotage, to outline its possible effects, and to present suggestions for inciting and executing it." Among the other fine pieces of advice in this handy volume, one is encouraged to "switch address labels on enemy baggage", "let cutting tools grow dull", "forget to provide paper in toilets", and "change sign posts at intersections and forks; the enemy will go the wrong way and it may be miles before he discovers his mistakes."
Author:
Publisher:
ISBN:
Category : Nature
Languages : en
Pages : 84
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Book Description
With its fourth edition, this text moves into its fourth decade of existence. Two main goals have been pursued: to encourage working problems from first principles in order to discourage rote learning of specific methodologies, and to "open-end" the material to later course work in other engineering sciences. The author draws on his long experience teaching sophomore mechanics--a course he believes is incredibly important because it demands a new level of commitment from students, because much of what comes later depends on it, and because it so richly involves mathematics, physics, computers, and common sense. Annotation copyrighted by Book News, Inc., Portland, OR
Author: United States. National Labor Relations Board. Office of the General Counsel
Publisher: U.S. Government Printing Office
ISBN:
Category : Law
Languages : en
Pages : 68
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Book Description
Author: V. Scott H. Solberg
Publisher: Routledge
ISBN: 1317501977
Category : Political Science
Languages : en
Pages : 266
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Book Description
The Handbook of Career and Workforce Development provides educators, researchers, and policy makers with information on evidence-based programs and activities. Chapters describe ways that current research can be used to promote the design of more effective career development programs and services at local, state, and national levels. Promising career development practices applicable to a range of settings and special populations are identified, as are strategies for communicating evidence in ways that influence career and workforce development public policy. The Handbook of Career and Workforce Development can be used by policy makers and grant program officers to identify key career development ingredients that should be considered in proposals; researchers seeking to make their career development research relevant and practical; and practitioners implementing or advocating for career development programs and services.
