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Author: Carol J. Perry
Publisher: Kensington
ISBN: 1496714628
Category : Fiction
Languages : en
Pages : 336
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Book Description
A dead ballplayer means foul play in Salem . . . Field reporter Lee Barrett is not happy that her hours are being cut back at WICH-TV, although it is nice to spend more time volunteering with Aunt Ibby, a research librarian at Salem's main branch. But Lee's least favorite task is going up to the stacks, a spooky, seldom-frequented upper section of the library. On this day she has good reason to be afraid—she finds a dead man, surrounded by hundreds of scattered books and torn-out pages. Her police detective beau, Pete Mondello, is soon on the scene, and the deceased is identified as a former minor league baseball player—and ex-con—named Wee Willie Wallace, who hasn't been seen in Salem for twenty years. With help from her friend River's Tarot reading, her clairvoyant cat O'Ryan, and Lee's own psychic gifts, she steps up to the plate to catch the killer who took the old ballplayer out of the game . . . Praise for the Witch City Mysteries “Perfectly relaxing and readable.” —Kirkus Reviews “This rewarding paranormal cozy series debut will have Victoria Laurie fans lining up to follow.” —Library Journal “An entertaining story that keeps readers guessing until the very twisted and eerie end.” —RT Book Reviews
Author: Carol J. Perry
Publisher: Kensington
ISBN: 1496714628
Category : Fiction
Languages : en
Pages : 336
Get Book Here
Book Description
A dead ballplayer means foul play in Salem . . . Field reporter Lee Barrett is not happy that her hours are being cut back at WICH-TV, although it is nice to spend more time volunteering with Aunt Ibby, a research librarian at Salem's main branch. But Lee's least favorite task is going up to the stacks, a spooky, seldom-frequented upper section of the library. On this day she has good reason to be afraid—she finds a dead man, surrounded by hundreds of scattered books and torn-out pages. Her police detective beau, Pete Mondello, is soon on the scene, and the deceased is identified as a former minor league baseball player—and ex-con—named Wee Willie Wallace, who hasn't been seen in Salem for twenty years. With help from her friend River's Tarot reading, her clairvoyant cat O'Ryan, and Lee's own psychic gifts, she steps up to the plate to catch the killer who took the old ballplayer out of the game . . . Praise for the Witch City Mysteries “Perfectly relaxing and readable.” —Kirkus Reviews “This rewarding paranormal cozy series debut will have Victoria Laurie fans lining up to follow.” —Library Journal “An entertaining story that keeps readers guessing until the very twisted and eerie end.” —RT Book Reviews
Author: Alex Walters
Publisher: Createspace Independent Publishing Platform
ISBN: 9781533029270
Category :
Languages : en
Pages : 252
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Book Description
DCI Kenny Murrain sees, hears and feels things that others do not. It's a gift but also a curse. When he wakes to the phantom sound of screaming he knows a murder has been committed but not where or why. Then a woman's body is found in a Stockport hotel room. It's a murder that seems both frenzied and carefully planned, the scene expertly cleansed of any evidence. Over the following days, more bodies are discovered, first in an upmarket spa on the Pennine moors, then in a run-down budget hotel on the outskirts of Manchester. The same frenzied attacks, the same meticulous planning. The same killer. The victims all have links to one man, a police colleague with a dark past. But Murrain discovers a more unexpected connection-with Marie Donovan, a former undercover officer now part of Murrain's own team. As the killer closes in on a fourth victim, Murrain knows that time is running out. But the outcome will be more unexpected and more terrifying than even he can imagine... Praise for Alex Walters '...An original page turner with a deftly executed mystery that kept me guessing' - Leigh Russell 'A talent to be reckoned with ... A strong story line, muscular prose and a real sense of pace...a police procedural for a new age' - Daily Mail '...Right up there with the best police procedural thrillers of the last few years. Expect to hear much more of Walters in the future.' - Mark Timlin 'Walters [shows]...nail-biting skill....It's a complex book, but compulsive reading...' - The Independent 'An intriguing police procedural, with a formidable sleuth...' -The Sunday Telegraph '...A suspenseful mystery full of misdirection and terror.' - Publishers Weekly 'A blend of pulse-pounding police procedural and horror-nuanced suspense...' - Chicago Tribune
Author: Dana May Casperson
Publisher: Amacom Books
ISBN: 9780814479988
Category : Business & Economics
Languages : en
Pages : 220
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Book Description
"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."
Author: Stuart Diamond
Publisher: Crown Currency
ISBN: 0307716910
Category : Business & Economics
Languages : en
Pages : 418
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Book Description
NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships. A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big one. Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic. As negotiations underlie every human encounter, this immediately-usable advice works in virtually any situation: kids, jobs, travel, shopping, business, politics, relationships, cultures, partners, competitors. The tools are invisible until you first see them. Then they’re always there to solve your problems and meet your goals.
Author: John Swarbrooke
Publisher: Routledge
ISBN: 1136423079
Category : Business & Economics
Languages : en
Pages : 361
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Book Description
'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.
Author: Anis Bennani
Publisher: Anis Bennani
ISBN: 1738459519
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
“Negotiation isn't a business skill, it's a life skill. Getting What Matters is a small book with a big impact.” -- Michael Bungay Stanier, Bestselling Author of The Coaching Habit “Anis has a masterful way of illustrating complex psychological phenomena in the most easy-going, anecdotal fashion. This book is highly entertaining and educational at the same time.” -- Dr Klaus Lassert, Chief Psychologist, Global Consultant for Negotiation & Tactical Psychology Unsure how to negotiate everything in life to meet your goals? Discover the actions within yourself that will unlock confidence and reclaim control. Do you have trouble bargaining with your kids at home? Are you preparing to mediate favorable outcomes at work? Caught up in situations that have you floundering? Head of infrastructure acquisition at a big tech company, Anis Bennani has over a decade of experience in deal-making sitting at both sides of the table, buying and selling. Now he’s here to share how people around the globe can clearly identify personal and professional objectives and be more effective at influencing to get their needs met. Getting What Matters is an entertaining, informative book that sparks self-awareness and offers advice on achieving any objective. Highlighting twenty-four negotiation stories revealing typical scenarios, Bennani debriefs common and avoidable mistakes, suggests positive action steps, and outlines real-world ways to get what you are really after. And when you practice these priceless skills in everyday encounters, you’ll soon find yourself celebrating breakthroughs in personal achievements. In Getting What Matters, you’ll discover: - How to uncover what is truly important to you, so that you can perfect the art of asking for, and receiving what you really want - Ways to build connections with the other side, gain perspective, and get more skilled at influencing end results in your favor - Communicate more effectively with your children and develop them into great listeners while giving them more confidence and empathy - Strategies for slowing down time to help you be less reactive and instead use calm reasoning - Role-playing, looking at things from different angles, staying in the present moment, and much, much more! Getting What Matters is a must-have guidebook for negotiating through all interactions in your life successfully. If you like passionate experts, relatable information, and engaging discussions, then you’ll love this actionable resource. Buy Getting What Matters to better negotiate your needs today!
Author: Dr. Vivek Pathak
Publisher: OrangeBooks Publication
ISBN:
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
The Front Office Manual for Hotel and Hospitality undergraduate students. These books aim to provide comprehensive knowledge and practical skills required for managing front office operations in the hotel and hospitality industries. The content will cover essential topics such as customer service, reservations, check-in and check-out procedures, communication skills, and the use of technology in front office management. These books are designed to be an invaluable resource for students pursuing a career in hotel and hospitality management.
Author: Paul Griffiths
Publisher: Academic Conferences Limited
ISBN: 1908272112
Category : Business & Economics
Languages : en
Pages : 270
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Book Description
It has been known for quite some time that ICT can directly improve corporate performance if it is employed in an appropriate way. There are many stories of how organisations have been transformed by the use of this technology. However it is also known that it is not a simple task to employ ICT effectively. Many organisations have spent considerable sums of money and had only very modest returns. This book addresses the issues of how to deliver significant improvements in corporate performance through the use of ICT and it offers different models which can be of assistance to organisational leaders in this respect. These models are brought to life by analysing a series of real life case studies encompassing both successes and failures in the adoption of ICT, from which deep insights on how to apply this technology for competitive advantage are extracted. The book is suitable for both ICT professionals and for members of senior management including CEOs. It has been written in an accessible way so that it will also be of value to academics who offer courses in ICT strategy and implementation. It will expose their students to the dilemmas of management decisions concerning the different uses of ICT and its role in value creation. 260 Pages
Author: Wolters Kluwer Law & Business Health Editorial
Publisher: Wolters Kluwer
ISBN: 0808040049
Category : Business & Economics
Languages : en
Pages : 1642
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Book Description
The 2015 Master Medicare Guide is a one-volume desk reference packed with timely and useful information for providers, attorneys, accountants, and consultants who need to stay on top of one of the most complex programs maintained by the federal government.
Author: Jacob Tomsky
Publisher: Anchor
ISBN: 030794834X
Category : Biography & Autobiography
Languages : en
Pages : 322
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Book Description
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
