La fórmula del servicio excelente

La fórmula del servicio excelente PDF Author: Marketing Publishing
Publisher: Ediciones Díaz de Santos
ISBN: 9788479781866
Category : Business & Economics
Languages : es
Pages : 272

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Book Description
Una guía clara, precisa y fácilmente aplicable en una pequeña empresa, quepuede dar a su organización la ventaja competitiva que necesita para superar asus competidores y a la gran empresa.INDICE: Indice de figuras. Indice de guías de trabajo. Al lector. Introducción.. Diez conceptos fundamentales, veintiuna falacia y las fórmulas. Expectativas, percepciones y calidad. La cultura de servicio. Los momentos de la verdad. Personal. Procesos. Conclusión.

La fórmula del servicio excelente

La fórmula del servicio excelente PDF Author: Marketing Publishing
Publisher: Ediciones Díaz de Santos
ISBN: 9788479781866
Category : Business & Economics
Languages : es
Pages : 272

Get Book Here

Book Description
Una guía clara, precisa y fácilmente aplicable en una pequeña empresa, quepuede dar a su organización la ventaja competitiva que necesita para superar asus competidores y a la gran empresa.INDICE: Indice de figuras. Indice de guías de trabajo. Al lector. Introducción.. Diez conceptos fundamentales, veintiuna falacia y las fórmulas. Expectativas, percepciones y calidad. La cultura de servicio. Los momentos de la verdad. Personal. Procesos. Conclusión.

Como ser un excelente mesero y como desarollar una vision de emprendedor

Como ser un excelente mesero y como desarollar una vision de emprendedor PDF Author: Juan J. Gomez
Publisher: Fulton Books, Inc.
ISBN: 1649521960
Category : Business & Economics
Languages : en
Pages : 165

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Book Description
En esta obra, el autor Juan Gómez presenta los fundamentos y habilidades básicas para desempeñarse como un mesero de excelencia, con temas de desarrollo personal que buscan la mejora en el trato con las personas y un beneficio primario en su vida financiera como primer recurso. Este escrito también está diseñado con información especializada para emprendedores de la nueva economía que algún día se convertirán en nuevos emprendedores, para que lleguen a ser dueños de sus propios proyectos, pero que buscan hacer y dar lo mejor de sí mismos en su trabajo actual como meseros.

The Art of the Formula 1 Race Car 2022

The Art of the Formula 1 Race Car 2022 PDF Author:
Publisher:
ISBN: 076037130X
Category : Sports & Recreation
Languages : en
Pages : 27

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Book Description
The Art of the Formula 1 Race Car 2022 presents thirteen of the most exciting F1 race cars from seventy-plus years of competition, captured in the studio portraits of master automotive photographer James Mann. The photographs in this sixteen-month calendar showcase greats from Ferrari, McLaren, Williams, Lotus, Brabham, and Mercedes, portraying not just the vehicles’ engineering and technological brilliance but also their inherent beauty—the captivating result of Formula 1’s mix of competition, creativity, and technical ingenuity that makes these racers works of mechanical art. With a convenient page that shows the months of September, October, November, and December 2021, followed by individual pages for the months of 2022, keep yourself on track throughout the year while enjoying Formula 1's most captivating and successful race cars from the 1950s to today.

Formula One Circuits from Above 2022

Formula One Circuits from Above 2022 PDF Author: Bruce Bruce
Publisher: Welbeck Publishing
ISBN: 9781802792072
Category :
Languages : en
Pages : 224

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Book Description
The unique photography provided by Google(TM) Earth shows each F1 circuit's challenges and why only the very best drivers in the world can succeed in Formula One. Each circuit is accompanied by commentary on its aspects and history.

American Druggist and Pharmaceutical Record

American Druggist and Pharmaceutical Record PDF Author:
Publisher:
ISBN:
Category : Materia medica
Languages : en
Pages : 946

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Book Description


How To Be An F1 Driver

How To Be An F1 Driver PDF Author: Jenson Button
Publisher: Kings Road Publishing
ISBN: 1788702638
Category : Transportation
Languages : en
Pages : 263

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Book Description
AUTHOR OF SUNDAY TIMES BESTSELLER, LIFE TO THE LIMIT In his 17 years as a Formula 1 driver, Jenson Button has picked up a thing or two about how to do the job properly. Sure, you need to be able to drive a car fast - and Jenson is on hand to pass on a few tricks of the trade here - but you also need to know the real rules for making it to the top. Like, how to tell a multiple F1 champion they need to check their blind-spot. What the difference is between a helmet and a hat, and indeed a 'helmet-hat'. How to practise your champagne spray ahead of the big day. Why it is never, ever, under any circumstances a good idea to buy a yacht. And how to face down your team when you've just stacked their multi-million-pound car into a wall during practice. But 'JB' (nicknames in F1 run the full range from initials to, well, just using first names) doesn't stop there. HTBAF1D (catchy) lifts the lid on the people, the places, the weird rituals, the motorhomes, the media, the cars, the perks and the disasters. Join Jenson as he reveals how not to race a stupid big truck, why driving Le Mans is like having five shots of tequila before lunch, and what to do when you finally hang up your helmet-hat.

Strategic Thinking

Strategic Thinking PDF Author: Cornelis A. De Kluyver
Publisher: Pearson Educación
ISBN: 9789879460597
Category : Business & Economics
Languages : en
Pages : 220

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Book Description
"Strategic Thinking: An Executive Perspective provides an overview of the major issues in strategy development for corporate executive programs and for practice-oriented executive MBA programs. Any book on such a vast subject as strategy must make compromises and trade-offs. This book is no exception. The choices of what to include, where, and at what level of depth were guided by the book's primary objective as a companion volume to case analysis in an executive setting with a global outlook."--Jacket.

Iron Age Catalogue of American Exports ...

Iron Age Catalogue of American Exports ... PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1234

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Book Description


Hugh Johnson Pocket Wine 2021

Hugh Johnson Pocket Wine 2021 PDF Author: Hugh Johnson
Publisher: Mitchell Beazley
ISBN: 1784727369
Category : Antiques & Collectibles
Languages : en
Pages : 440

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Book Description
The world's best-selling annual wine guide. Hugh Johnson's Pocket Wine Book is the essential reference book for everyone who buys wine - in shops, restaurants, or on the internet. Now in its 44th year of publication, it has no rival as the comprehensive, up-to-the-minute annual guide. Hugh Johnson provides clear succinct facts and commentary on the wines, growers and wine regions of the whole world. He reveals which vintages to buy, which to drink and which to cellar, which growers to look for and why. Hugh Johnson's Pocket Wine Book gives clear information on grape varieties, local specialities and how to match food with wines that will bring out the best in both. This latest edition of Hugh Johnson's Pocket Wine Book includes a colour supplement on terroir.

When the Body Says No

When the Body Says No PDF Author: Gabor Maté, MD
Publisher: Vintage Canada
ISBN: 030737470X
Category : Health & Fitness
Languages : en
Pages : 322

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Book Description
INTERNATIONAL BESTSELLER From renowned mental health expert and speaker Dr. Gabor Maté, this acclaimed, bestselling guide provides insight into the mind-body link between illness and health, and the critical role that stress and our emotional makeup play in an array of common diseases. In this accessible and groundbreaking book—filled with the moving stories of real people—medical doctor and bestselling author Gabor Maté shows that emotion and psychological stress play a powerful role in the onset of chronic illness, including breast cancer, prostate cancer, multiple sclerosis, Alzheimer's disease and many others. An international bestseller translated into over thirty languages, When the Body Says No promotes learning and healing, providing transformative insights into how illlness can be the body's way of saying no to what the mind cannot or will not acknowledge. With great compassion and erudition, Dr. Maté demystifies medical science and empowers us all to be our own health advocates.