Keys to Terrific Customer Service (paperback) PDF Download
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Author: Laurence Hatch
Publisher: Lulu.com
ISBN: 0557004462
Category : Business & Economics
Languages : en
Pages : 133
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Book Description
Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.
Author: Laurence Hatch
Publisher: Lulu.com
ISBN: 0557004462
Category : Business & Economics
Languages : en
Pages : 133
Get Book
Book Description
Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.
Author:
Publisher:
ISBN: 9780971446588
Category :
Languages : en
Pages : 100
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Book Description
Author: Jeff Gee
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Texas Instruments Incorporated. Learning Center
Publisher:
ISBN: 9780895120021
Category : Computers
Languages : en
Pages : 228
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Book Description
Math on Keys, a book of learning about calculators, problems, and exercises.
Author: PDC Professional Publishing
Publisher: PDC Professional Publishing
ISBN: 0615382630
Category : Business & Economics
Languages : en
Pages : 285
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Book Description
Author: Bruce Loeffler
Publisher: Dc Press
ISBN: 9781932021448
Category : Business & Economics
Languages : en
Pages : 135
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Book Description
Offers ideas for creating a customer service culture that provides value, consistent quality, and excellence, using Walt Disney as a model to explain the suggestions.
Author: Jane Hofstetter
Publisher: North Light Books
ISBN: 9781581804799
Category : Art
Languages : en
Pages : 128
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Book Description
Provides down-to-earth, lighthearted instructions for developing basic painting design skills, sharing step-by-step demonstrations and game-like tips while placing an emphasis on watercolor techniques.
Author: Jeff Gee
Publisher: McGraw Hill Professional
ISBN: 0071627693
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
Don’t just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers. Now, it has been completely revised and expanded to address today’s unique customer-service issues. Super Service, 2nd Edition teaches you how to deliver great service in a way that enriches your life and keeps you from burning out. It provides the same advice that made the first edition a perennial favorite and includes all-new information on: Listening to customer needs Understanding today’s savvy customer Adopting a positive attitude Adding value to the customer experience Providing service quickly and efficiently Customers are becoming increasingly savvy and demanding—which makes your job harder than ever. In order to ensure smooth interactions, you need to keep a step ahead—you need to deliver super service.
Author: Leonard Bishop
Publisher: Writers Digest Books
ISBN: 9780898794649
Category : Language Arts & Disciplines
Languages : en
Pages : 319
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Book Description
Outlines techniques for aspiring novelists to improve writing skills through the development of scene, plot, character, conflict, relationships, perception, dialogue, and overall structure
Author: Paul J. Meyer
Publisher: Bridge Logos Foundation
ISBN: 9780882701080
Category : Religion
Languages : en
Pages : 168
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Book Description
Complete success is so much more than money, freedom, power and influence. This work gives guidelines to follow to unlock your potential and your future.
