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Author: Susan L. Carruthers
Publisher: Cambridge University Press
ISBN: 1108830773
Category : History
Languages : en
Pages : 339
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Book Description
A sweeping history of emotional life that explores how 'Dear John' letters became a rite of passage for American servicemen.
Author: Susan L. Carruthers
Publisher: Cambridge University Press
ISBN: 1108830773
Category : History
Languages : en
Pages : 339
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Book Description
A sweeping history of emotional life that explores how 'Dear John' letters became a rite of passage for American servicemen.
Author: John Muir
Publisher: Binker North
ISBN:
Category : Biography & Autobiography
Languages : en
Pages : 336
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Book Description
In the classic nature work, The Yosemite, the great American naturalist, John Muir, describes the Yosemite valley's geography and the myriad types of trees, flowers, birds, and other animals that can be found there. The Yosemite is among the finest examples of John Muir nature writings.The Yosemite is a classic nature/outdoor adventure text and a fine example of John Muir nature writings. In this volume, Muir describes the Yosemite valley's geography and the various types of trees, flowers and animals that can be found there. John Muir (April 21, 1838 - December 24, 1914) was a Scottish-American naturalist, author, environmental philosopher and early advocate of preservation of wilderness in the United States. His letters, essays, and books telling of his adventures in nature, especially in the Sierra Nevada mountains of California, have been read by millions. His activism helped to preserve the Yosemite Valley, Sequoia National Park and other wilderness areas. The Sierra Club, which he founded, is a prominent American conservation organization. The 211-mile (340 km) John Muir Trail, a hiking trail in the Sierra Nevada, was named in his honor.[2] Other such places include Muir Woods National Monument, Muir Beach, John Muir College, Mount Muir, Camp Muir and Muir Glacier. In Scotland, the John Muir Way, a 130 mile long distance route, was named in honor of him. In his later life, Muir devoted most of his time to the preservation of the Western forests. He petitioned the U.S. Congress for the National Park bill that was passed in 1890, establishing Yosemite National Park. The spiritual quality and enthusiasm toward nature expressed in his writings inspired readers, including presidents and congressmen, to take action to help preserve large nature areas. He is today referred to as the "Father of the National Parks" and the National Park Service has produced a short documentary about his life. Muir has been considered 'an inspiration to both Scots and Americans'. Muir's biographer, Steven J. Holmes, believes that Muir has become "one of the patron saints of twentieth-century American environmental activity," both political and recreational. As a result, his writings are commonly discussed in books and journals, and he is often quoted by nature photographers such as Ansel Adams. "Muir has profoundly shaped the very categories through which Americans understand and envision their relationships with the natural world," writes Holmes. Muir was noted for being an ecological thinker, political spokesman, and religious prophet, whose writings became a personal guide into nature for countless individuals, making his name "almost ubiquitous" in the modern environmental consciousness. According to author William Anderson, Muir exemplified "the archetype of our oneness with the earth", [ while biographer Donald Worster says he believed his mission was "...saving the American soul from total surrender to materialism." 403 On April 21, 2013, the first ever John Muir Day was celebrated in Scotland, which marked the 175th anniversary of his birth, paying homage to the conservationist. Muir was born in the small house at left. His father bought the adjacent building in 1842, and made it the family home.
Author: John Tschohl
Publisher: Best Sellers Publishing
ISBN: 9780963626882
Category : Business & Economics
Languages : en
Pages : 132
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Book Description
The practice of service recovery in solving customer problems or complaints.
Author: John Kleinig
Publisher: Oxford University Press
ISBN: 019937127X
Category : Philosophy
Languages : en
Pages : 327
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Book Description
Deep friendship may express profound loyalty, but so too may virulent nationalism. What can and should we say about this Janus-faced virtue of the will? This volume explores at length the contours of an important and troubling virtue -- its cognates, contrasts, and perversions; its strengths and weaknesses; its awkward relations with universal morality; its oppositional form and limits; as well as the ways in which it functions in various associative connections, such as friendship and familial relations, organizations and professions, nations, countries, and religious tradition.
Author: James F. McGrath
Publisher: Wipf and Stock Publishers
ISBN: 1532680627
Category : Religion
Languages : en
Pages : 279
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Book Description
Dehumanization has led to serious misinterpretation of the Gospels. On the one hand, Christians have often made Jesus so much more than human that it seemed inappropriate to ask about the influence other human beings had on him, male or female. On the other hand, women have been treated as less than fully human, their names omitted from stories and their voices and influence on Jesus neglected. When we ask the question this book does, what Jesus learned from women, puzzling questions that have frustrated readers of the Gospels throughout history suddenly find solutions. Weaving cutting edge biblical scholarship together with an element of historical fiction and a knack for writing for a general audience, James McGrath makes the stories of women in the New Testament come alive, and sheds fresh light on the figure of Jesus as well. This book is a must read for scholars, students, and anyone else interested in Jesus and/or in the role of ancient women in the context of their times.
Author: Roger Joseph Baran
Publisher: Routledge
ISBN: 0415896568
Category : Business & Economics
Languages : en
Pages : 406
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Book Description
This book introduces students to CRM (customer relationship management), a strategic methodology that's being embraced in increasing numbers by organizations looking to gain a competitive advantage. With in-depth coverage of business and consumer markets in various vertical markets, the impact of new technology and more, it helps readers understand how an enhanced customer relationship environment can differentiate an organization in a highly competitive marketplace. Featuring the latest developments in the discipline, a cohesive approach, and pedagogical materials (including chapter exercises that connect theory with action), it is the one-stop-source for a comprehensive CRM course.
Author: Jonathan Perks MBE
Publisher: Fisher King Publishing
ISBN: 1906377251
Category : Business & Economics
Languages : en
Pages : 316
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Book Description
Do you consider yourself to be a successful leader, or do you aspire to be so? If so then this book is for you. Do you wish to lead your teams in the most effective and energising way? Are you a follower seeking to be well led? Are you in the business of helping others to improve their performance? If you answer yes to any of these questions then you'll find much to help you in these pages. From the authors own practical experience, from his observation of other leaders and from his wide research he found that people who have become highly respected usually display the eight characteristics described within the inspiring leadership philosophy. Employing these qualities is how they manage to get others to follow them willingly. You could do the same. A coaching client, Sarah Jane Mills, who critically reviewed a draft of this book, described the benefits as follows: "This is a fresh approach to leadership and it is named perfectly. It brings together a wealth of different ideas and concepts under a very clear and simple set of 8 principles. This is about leadership based on relationship. It gives people permission to be inspiring leaders. You can analyse your own strengths, weaknesses, opportunities and threats using the compass and you will be given a set of tools to develop your skill so you become a better inspiring leader. If you focus on these principles you will affect others in a highly positive way."
Author: John Perry
Publisher: Oxford University Press
ISBN: 0199339953
Category : Religion
Languages : en
Pages : 279
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Book Description
In the face of ongoing religious conflicts and unending culture wars, what are we to make of liberalism's promise that it alone can arbitrate between church and state? In this wide-ranging study, John Perry examines the roots of our thinking on religion and politics, placing the early-modern founders of liberalism in conversation with today's theologians and political philosophers. From the story of Antigone to debates about homosexuality and bans on religious attire, it is clear that liberalism's promise to solve all theo-political conflict is a false hope. The philosophy connecting John Locke to John Rawls seeks a world free of tragic dilemmas, where there can be no Antigones. Perry rejects this as an illusion. Disputes like the culture wars cannot be adequately comprehended as border encroachments presided over by an impartial judge. Instead, theo-political conflict must be considered a contest of loyalties within each citizen and believer. Drawing on critics of Rawls ranging from Michael Sandel to Stanley Hauerwas, Perry identifies what he calls a 'turn to loyalty' by those who recognize the inadequacy of our usual thinking on the public place of religion. The Pretenses of Loyalty offers groundbreaking analysis of the overlooked early work of Locke, where liberalism's founder himself opposed toleration. Perry discovers that Locke made a turn to loyalty analogous to that of today's communitarian critics. Liberal toleration is thus more sophisticated, more theologically subtle, and ultimately more problematic than has been supposed. It demands not only governmental neutrality (as Rawls believed) but also a reworked political theology. Yet this must remain under suspicion for Christians because it places religion in the service of the state. Perry concludes by suggesting where we might turn next, looking beyond our usual boundaries to possibilities obscured by the liberalism we have inherited.
Author: John Habberton
Publisher:
ISBN:
Category : Child rearing
Languages : en
Pages : 200
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Book Description
Author: Roger J. Baran
Publisher: Taylor & Francis
ISBN: 1317419332
Category : Business & Economics
Languages : en
Pages : 457
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Book Description
This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.
