ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification PDF Download
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Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287
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Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287
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Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787784274
Category : Computers
Languages : en
Pages : 276
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Book Description
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The material is specifically aimed at: IT and business directors; Department heads; C-suite professionals; Leaders who are involved in digital change; and Consultants who are working with organisations that are digitally transforming. So, if you’re not in a senior role, does that mean this content isn’t for you? Absolutely not! Perhaps you aspire to a more senior role, in which case you’ll gain valuable knowledge. Ideal for self-study candidates and training participants, this guide will prove a helpful companion and a practical aid for their professional development. The majority of this book is based on the official ITIL 4: Digital and IT Strategic Leader publication and the associated DITS syllabus. It provides students with the information they need to pass the DITS exam and help them become a successful practitioner. ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783529
Category : Computers
Languages : en
Pages : 270
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Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
Author: Jan van Bon
Publisher: Van Haren
ISBN: 9401804400
Category : Architecture
Languages : en
Pages : 141
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Book Description
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
Author: Axelos
Publisher: Tso, the Stationery Office
ISBN: 9780113316403
Category :
Languages : en
Pages : 188
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Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
Author: Claire Agutter
Publisher: Van Haren
ISBN: 9401803714
Category : Architecture
Languages : en
Pages : 530
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Book Description
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Author: The Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780113316076
Category : IT-infrastruktur
Languages : en
Pages : 0
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Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Author: Axelos Global Best Practice
Publisher: Itil Managing Professional
ISBN: 9780113316489
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
Author: Abhinav Krishna Kaiser
Publisher: Apress
ISBN: 9781484263600
Category : Computers
Languages : en
Pages : 453
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Book Description
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
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Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
