Author: David Hoyle
Publisher: Butterworth-Heinemann
ISBN:
Category : Business & Economics
Languages : en
Pages : 436
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Book Description
Quality system developers may be managers, consultants or quality assurance staff who spend a lot of time away from their offices. They need a quick reference guide to the many issues they face in day to day communications which current books do not seem to provide.
Author: David Hoyle
Publisher: Taylor & Francis
ISBN: 1317282280
Category : Business & Economics
Languages : en
Pages : 893
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Book Description
Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. Matched to the revised structure of the 2015 standard, with clause numbers included for ease of reference, the book also includes: Graphics and text boxes to illustrate concepts, and points of contention; Explanations between the differences of the 2008 and 2015 versions of ISO 9001; Examples of misconceptions, inconsistencies and other anomalies; Solutions provided for manufacturing and service sectors. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses. Don’t waste time trying to achieve certification without this tried and trusted guide to improving your business – let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits!
Author: David Hoyle
Publisher: Elsevier
ISBN: 1483104931
Category : Business & Economics
Languages : en
Pages : 393
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Book Description
Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.
Author: David Hoyle
Publisher: Elsevier
ISBN: 0080458505
Category : Technology & Engineering
Languages : en
Pages : 724
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Book Description
ISO/TS 16949:2002 (TS2) will have a huge impact on the whole of the automobile industry as it formalises, under a single world-wide standard, the quality system that must be met by vehicle manufacturers and their suppliers. This handbook is the only comprehensive guide to understanding and satisfying the requirements of ISO/TS 16949:2002. Written by best-selling quality author David Hoyle (ISO 9000 Quality Systems Handbook) this new book is ideal for those new to the standard or establishing a single management system for the first time, as well as those migrating from existing quality management systems. It will suit quality system managers and quality professionals across the automotive industry, managers and executive level readers, consultants, auditors, trainers and students of management and quality. - The only complete ISO/TS 16949:2002 (TS2) reference: essential for understanding both TS2 and ISO 9001:2000 - TS2 becomes mandatory for all auto manufacturers and their many thousands of suppliers in 2006 - Includes details of the certification scheme, the differences with previous standards, check lists, questionnaires, tips for implementers, flow charts and a glossary of terms - David Hoyle is one of the world's leading quality management authors
Author: David Hoyle
Publisher: Butterworth-Heinemann
ISBN: 9780750625630
Category : Technology & Engineering
Languages : en
Pages : 348
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Book Description
Quality System Assessors are deployed both by registration bodies to verify an organisation's compliance with the standard and also by companies seeking registration who have to assess their system before being audited by an external body. Most of their time is spent walking around companies asking questions, so there is a real need for a handy book to assist auditors on the move which will help jog the memory when planning an audit away from home. A book containing many lists and tables is the ideal solution. The first five chapters cover the auditing process, first in outline and then more thoroughly, the four phases of an audit. There then follow another seven chapters each intended to assist auditors in some aspect of their job. Also included are some statistics on ISO 9000 which auditors can use to help others, a bibliography and a dictionary of auditing terms placed at the back for ease of use. There are also anecdotal case studies throughout the text which illustrate in a memorable manner the key concepts being examined.
Author: David Hoyle
Publisher: Routledge
ISBN: 1856176843
Category : Business & Economics
Languages : en
Pages : 816
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Book Description
THE definitive reference source for understanding and implementing ISO 9000 and the principles of contemporary quality management.
Author: Kenneth L. Arnold
Publisher: Simon and Schuster
ISBN: 0029010357
Category : ISO 9000 Series Standards
Languages : en
Pages : 408
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Book Description
This step by step guide to ISO 9000 presents an in-depth study of the 5 phases of certification, lists requirements for certification, and provides examples of implementation.
Author: David Hoyle
Publisher: Routledge
ISBN: 9781138464414
Category : Electronic books
Languages : en
Pages : 802
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Book Description
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition to your quality bookshelf. For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance. With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation. Don't waste time trying to achieve certification without this tried and trusted guide to improving your business�let David Hoyle
Author: David Hoyle
Publisher: Routledge
ISBN: 1136438254
Category : Business & Economics
Languages : en
Pages : 816
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Book Description
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition to your quality bookshelf. For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance. With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation. Don't waste time trying to achieve certification without this tried and trusted guide to improving your business—let David Hoyle lead you towards a better quality management system and see the difference it can make to your processes and profits!
Author: Greg Hutchins
Publisher: Wiley
ISBN: 9780471132820
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Since it was introduced a decade ago, ISO 9000 has taken off at a tremendous rate, being absorbed, adapted, and adopted by companies around the world with overwhelming success. With an upswing in registration, as well as an increase in the number of organizations beginning systems implementation, it continues to gain momentum--and shows no signs of slowing down. Now completely revised and expanded, ISO 9000 brings you up to speed on the latest developments affecting this important quality standard, providing an in-depth look at its language, processes, systems, technology, and requirements. An internationally accepted standard for accessing markets, ensuring quality products, and building trust among trade partners, ISO 9000 enables companies to establish quality systems and develop internal self-discipline, as well as maintain product integrity and satisfy customer needs. As a vital part of today's business reality, ISO 9000 is crucial for all organizations seeking to maintain a competitive edge in international markets. In ISO 9000, renowned quality consultant Greg Hutchins offers a complete and well-rounded overview, including recent updates to the standard and registration requirements. You'll learn how to launch and manage an ISO registration initiative, and realize the full benefits of ISO 9000 to your company, suppliers, and customers. Along with keen observations on the global business climate, as well as quality-issue developments in Europe and the United States, Hutchins provides full explanations of ISO specifics, from EU standards and third-party verification to conformity assessment and quality auditing. Emphasis is placed on prevention, quality planning, management support, documentation, and dedicated procedures. Most importantly, ISO 9000 provides the critical information necessary for deciding whether registration is needed for your company, and pinpoints steps you should take to meet requirements. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, this hands-on guide shows you how to determine which standards apply to your company, choose and work with quality auditors, run an effective preassessment audit, gather appropriate documentation, and much more. A clear, concise road map of ISO 9000 essentials, this comprehensive and user-friendly reference will become a vital tool for facilitating smart decision-making. An in-depth guide to the ABC's of ISO 9000 Now completely revised and expanded, this comprehensive and accessible reference brings you up to date--and up to speed--on the latest developments affecting ISO 9000. Renowned quality consultant Greg Hutchins provides clear, concise explanations of recent updates to the standard, including implementation guidelines, auditing requirements, registration criteria, and much more. Filled with invaluable advice from ISO registered companies, quality auditors, and European and American quality experts, ISO 9000 has the information you need to facilitate smart decision-making, covering: * Today's global competition game--European economic challenges, European Union (EU) competitiveness, Hutchins's rules of global business * Global standardization--basic concepts and principles, technical standards, US and EU standards development * ISO 9000 quality systems standards--historical background, anatomy of ISO 9000, starting the registration process, future ISO 9000 standards development * Quality auditing--organization, client and auditor responsibilities, audit planning, registrar selection, questionnaires * Securing registration--ten easy steps Supported by a full glossary and a complete resource list, this in-depth and accessible guide provides an easy-to-read road map to the fundamentals of ISO 9000. An indispensable resource for those seeking to achieve effective implementation and successful registration.
