Information Technology in the Service Society

Information Technology in the Service Society PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

Get Book Here

Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

Information Technology in the Service Society

Information Technology in the Service Society PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

Get Book Here

Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

Information Technology and Society

Information Technology and Society PDF Author: Nick Heap
Publisher: SAGE
ISBN: 9780803979819
Category : Language Arts & Disciplines
Languages : en
Pages : 444

Get Book Here

Book Description
The social, political and technological implications of the information revolution are the focus of this textbook. It explores the major social and technological issues surrounding the introduction of information technology (IT) into everyday life; presents historical and comparative perspectives on the social and technological processes involved in the uses of, control of and access to IT; and critically examines the assumptions underpinning technological development. Divided into five sections, each with a detailed introduction, the book provides a comprehensive overview of information technology, and its implications for all of us. Contributors place the debates around IT in an international context, illustrating the imp

How Information Technology Is Conquering the World

How Information Technology Is Conquering the World PDF Author: Kai A. Olsen
Publisher: Scarecrow Press
ISBN: 0810887215
Category : Computers
Languages : en
Pages : 655

Get Book Here

Book Description
Information Technology (IT) is conquering the world. It affects our jobs, our lives as private citizens, and society. Its impact is greater than other technologies, such as railways, personal cars, and the telephone. However, while most can understand the potential and constraints of these technologies, IT is often experienced as a “black box,” producing its effects without giving a clue as to how they are achieved. The aim of How Information Technology Is Conquering the World is to open this box and to offer a basic knowledge of the technology and how it works. We will then understand why IT can put toll both operators, metro train engineers, and stockbrokers out of a job, but at the same time have limited impact on bus drivers, nurses, and teachers. How Information Technology Is Conquering the World focuses on the interface between the technologies and the real world in order to explore not only where these technologies have their advantages but also where their limitations become apparent. The difficulty of introducing a new technology is emphasized with the practical goal of enabling readers to use technology to full advantage. This book is useful for those involved in, affected by, or interested in the technology; for students taking an introductory course in computing; and for managers and others who are interested in seeing how this rapidly evolving technology will affect their lives, jobs, and businesses now and in the future.

Technology and Social Inclusion

Technology and Social Inclusion PDF Author: Mark Warschauer
Publisher: MIT Press
ISBN: 9780262731737
Category : Technology & Engineering
Languages : en
Pages : 284

Get Book Here

Book Description
Much of the discussion about new technologies and social equality has focused on the oversimplified notion of a "digital divide." Technology and Social Inclusion moves beyond the limited view of haves and have-nots to analyze the different forms of access to information and communication technologies. Drawing on theory from political science, economics, sociology, psychology, communications, education, and linguistics, the book examines the ways in which differing access to technology contributes to social and economic stratification or inclusion. The book takes a global perspective, presenting case studies from developed and developing countries, including Brazil, China, Egypt, India, and the United States. A central premise is that, in today's society, the ability to access, adapt, and create knowledge using information and communication technologies is critical to social inclusion. This focus on social inclusion shifts the discussion of the "digital divide" from gaps to be overcome by providing equipment to social development challenges to be addressed through the effective integration of technology into communities, institutions, and societies. What is most important is not so much the physical availability of computers and the Internet but rather people's ability to make use of those technologies to engage in meaningful social practices.

Co-creating Digital Public Services for an Ageing Society

Co-creating Digital Public Services for an Ageing Society PDF Author: Juliane Jarke
Publisher: Springer Nature
ISBN: 3030528731
Category : Law
Languages : en
Pages : 241

Get Book Here

Book Description
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Information Technology in a Global Society Solutions Book

Information Technology in a Global Society Solutions Book PDF Author: Stuart Gray
Publisher: Createspace Independent Publishing Platform
ISBN: 9781482567762
Category :
Languages : en
Pages : 0

Get Book Here

Book Description
Information Technology in a Global Society is the first textbook written specifically for the new IB ITGS syllabus (first exams May 2012), covering IT systems, social impacts and ethical issues, and each area of application. This teacher's solutions book contains marking schemes and rubrics for all of the exercises from the textbook - over 200 in all.

Information Technology Law

Information Technology Law PDF Author: Andrew Murray
Publisher: Oxford University Press
ISBN: 0198732465
Category : Computers
Languages : en
Pages : 693

Get Book Here

Book Description
Information Technology Law is the ideal companion for a course of study on IT law and the ways in which it is evolving in response to rapid technological and social change. The third edition of this ground-breaking textbook develops its unique examination of the legal processes and their relationship to the modern 'information society'. Charting the development of the rapid digitization of society and its impact on established legal principles, Murray examines the challenges faced with enthusiasm and clarity. Following a clearly-defined part structure, the text begins by defining the infomation society and discussing how it may be regulated, before moving on to explore issues of internet governance, privacy and surveillance, intellectual property and rights, and commerce within the digital sphere. Comprehensive and engaging, Information Technology Law takes an original and thought-provoking approach to examining this fast-moving area of law in context. Online Resource Centre The third edition is supported by a range of online resources, including: - An additional chapter on Virtual Environments - Audio podcasts suitable for revision - Updates to the law post-publication - A flashcard glossary of key terms and concepts - Outline answers to end of chapter questions - A link to the author's blog, The IT Lawyer - Web links

Business, Information Technology and Society

Business, Information Technology and Society PDF Author: Stephen D. Tansey
Publisher: Psychology Press
ISBN: 9780415192125
Category : Business & Economics
Languages : en
Pages : 276

Get Book Here

Book Description
This book is primarily intended as an undergraduate text that introduces students to the impact of modern information technology on business. It focuses upon the use of information technology on organizations of all kinds, and the way this is constrained by the wider society within which such organizations operate.

Making IT Better

Making IT Better PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309172012
Category : Computers
Languages : en
Pages : 269

Get Book Here

Book Description
The flood of information technology (I.T.) products and services entering the market place often obscures the need to nurture the research enterprise. But as I.T. becomes integrated into all aspects of society, the need for research is even greater. And the range of issues that need to be addressed is broader than ever. This new book highlights the fundamental importance of research to ensure that I.T. meets society's expanding needs. Against the background of dramatic change in the I.T. landscape, the committee examines four key questions: Is the scope of I.T. research broad enough-particularly in the arena of large-scale systems-to address government, business, and social applications? Are government and industrial sponsors providing sufficient funding for I.T. research? Is the research net big both big and diverse enough to capture sufficient financial and intellectual resources to advance the field? Are structures and mechanisms for funding and conducting research suited to the new sets of research challenges?

Information Technology and the U.S. Workforce

Information Technology and the U.S. Workforce PDF Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309454050
Category : Computers
Languages : en
Pages : 199

Get Book Here

Book Description
Recent years have yielded significant advances in computing and communication technologies, with profound impacts on society. Technology is transforming the way we work, play, and interact with others. From these technological capabilities, new industries, organizational forms, and business models are emerging. Technological advances can create enormous economic and other benefits, but can also lead to significant changes for workers. IT and automation can change the way work is conducted, by augmenting or replacing workers in specific tasks. This can shift the demand for some types of human labor, eliminating some jobs and creating new ones. Information Technology and the U.S. Workforce explores the interactions between technological, economic, and societal trends and identifies possible near-term developments for work. This report emphasizes the need to understand and track these trends and develop strategies to inform, prepare for, and respond to changes in the labor market. It offers evaluations of what is known, notes open questions to be addressed, and identifies promising research pathways moving forward.