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Author: Hilary Rubinstein
Publisher:
ISBN: 9780224014106
Category : Hotels
Languages : en
Pages : 272
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Book Description
Author: Hilary Rubinstein
Publisher:
ISBN: 9780224014106
Category : Hotels
Languages : en
Pages : 272
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Book Description
Author: Jacob Tomsky
Publisher: Anchor
ISBN: 0385535643
Category : Biography & Autobiography
Languages : en
Pages : 250
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Book Description
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Author: Adrian Martin
Publisher: Routledge
ISBN: 1000690563
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
The Practical Guide to Understanding and Raising Hotel Profitability offers a comprehensive, easy-to-follow breakdown of how to understand profit and loss accounts for hotels. It offers practical advice on how to maximise the profits of this customer-facing business and improve performance results. Chapters cover every aspect of the profit and loss account including marketing, accommodation, food and beverage sales, quality, budgeting, event sales, and all the corresponding costs involved. It explains all the relevant KPIs and industry quirks within the profit and loss document as well as industry benchmarks to equip the reader with the skills to attend high level meetings, complete finance-based assignments and ultimately run their own business. Valuable tips from leading professionals within the industry are included throughout, giving advice on how to improve hotels’ financial results and positively influence net profit through everyday actions. Packed full of practical case studies and written in an easy-to-read-style, this book is essential reading for hospitality students and current hospitality and hotel managers.
Author:
Publisher:
ISBN:
Category : American periodicals
Languages : en
Pages : 474
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Book Description
Author: Desmond Balmer
Publisher:
ISBN: 9781586420970
Category : Travel
Languages : en
Pages : 642
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Book Description
By following the advice of a trusted friend, you can find the secret places that most guidebooks never find the superb English country mansion, the perfect guest house beside a church. For twenty-nine years "The Good Hotel Guide "has specialized in discovering such places for its thousands of devoted readers. The Guide is THE resource, year after year, that Britons rely on for the very best advice on accommodations in their own land. The editors of The Guide combine their own research with comments from regular contributors and hundreds of volunteer reader-correspondents to help them find the finest lodgings of character, comfort, and value throughout the British Isles and Ireland. No advertising, complimentary lodging, or services are accepted by the reviewers; correspondents include the likes of David Lodge and Jan Morris. From budget accommodations to family owned, five-star hotels, The Guide features only recommended establishments. Hotels and inns that fail to deliver good service and value are dropped. Detailed full-color maps, lists of special hotels for every taste and budget, and discount vouchers worth more than $250 make The Guide essential for planning the perfect trip."
Author: Nelson Migdal
Publisher: Routledge
ISBN: 9781032928272
Category : Antiques & Collectibles
Languages : en
Pages : 0
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Book Description
Hotel Law presents a practical guide to the issues that face the legal profession in the hospitality field. It develops the reader's understanding of the complex management processes and the franchise deals that control the hotel industry. The highly experienced authors offer insights into the industry players and their preferred positi
Author: David Raphael
Publisher: Ebury Press
ISBN: 9780091881221
Category : Travel
Languages : en
Pages : 640
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Book Description
For over 25 years the bestselling Good Hotel Guide has been acclaimed as the most accurate, honest and insightful hotel guide on the market. Unlike most of its competitors the GHG is 100% independent. The best way to find a good hotel is by personal recommendation. This guide is just that. It has been fairly described as word-of-mouth in print. Unlike any of its competitors, the quality of reporting and writing has become a byword for excellence in the murky field of hotel guides. No other guide manages to combine information with insight, economical reporting with evocative descriptions, delightful bandbs for the budget conscious with stylish hotels for the comfort conscious. It is annually updated and rewritten with totally accurate entries and information. Every entry must have an individual appeal, as well as offering high customer care and value for money. Whether you are looking for an overnight city stay or a luxurious country break the GHG will save you time and money and deliver the perfect hotel for the occasion.
Author: Graham Vickers
Publisher: Laurence King Publishing
ISBN: 1856694011
Category : Architecture
Languages : en
Pages : 252
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Book Description
The public's appetite for new and excitingly designed hotels is insatiable. Never before have hotels been so earnestly responsive to the zeitgeist. How else can we explain the latest trends in design which at one extreme increasingly blur the border between lodging, lifestyle and living theatre, and at the other seek to reinvent the more discreet manners and style of the grand hotels of the late 19th century? 21st-Century Hotel highlights the latest examples of these trends and more as the international hotel sector finds newer and more imaginative ways to invent and reinvent itself in order to match the mood of the moment. A large-format bible of style for architects and interior designers, this book outlines the very latest developments in types of hotel design and then showcases the best on international scene through five themed chapters. It features forty six unusual
Author: Emma Gregg
Publisher: Rough Guides
ISBN: 9781843530831
Category : Travel
Languages : en
Pages : 332
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Book Description
The Rough Guide to The Gambia is the most comprehensive guide to Africa's most accessible country. This second edition, the result of detailed on-the-ground research, reports on exciting new developments including beautiful eco-retreats and imaginative wildlife conservation projects where visitors can see birds, monkeys and chimps at close range. Detailed maps and plans are complemented by expert and upbeat guidance on the beaches, villages and music, the mangrove creeks and the River Gambia itself. There are first-hand reviews of all the best accommodation, restaurant and bar options in the country, both on and off the beaten track, for everyone from shoestring travellers to luxury tourists. The guide is also full of trademark candid insights into Gambian history, politics, music, language and culture.
Author: Rough Guides
Publisher: Penguin
ISBN: 1405384476
Category : Travel
Languages : en
Pages : 860
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Book Description
From diving in the Virgin Islands to Trinidad’s Carnival celebrations, The Rough Guide to the Caribbean explores all the best to see and do in this exotic region. Discover lively capital cities, colonial towns and remote, unspoiled beaches with the essential travellers’ companion. Featuring detailed historical and practical information on the entire region, the guide also has a full-colour introduction with stunning photography, plus over 100 detailed maps covering over 50 islands! There are hundreds of accommodation and restaurant reviews, as well as practical information for countless adventures sports, from scuba-diving off the Cayman Islands to hiking in Trinidad. Make the most of your time with The Rough Guide to the Caribbean.
