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Author: Robert Solomon
Publisher: John Wiley & Sons
ISBN: 111922828X
Category : Business & Economics
Languages : en
Pages : 191
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Book Description
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Author: Robert Solomon
Publisher: John Wiley & Sons
ISBN: 111922828X
Category : Business & Economics
Languages : en
Pages : 191
Get Book Here
Book Description
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Author: VIJAY. SHAH KELKAR (AJAY. SHAH, VIJAY KELKAR AND AJAY.)
Publisher: Penguin Enterprise
ISBN: 9780143459828
Category :
Languages : en
Pages : 0
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Book Description
As a $3-trillion economy, India is on her way to becoming an economic superpower. Between 1991 and 2011, the period of our best growth, there was also a substantial decline in the number of people below the poverty line. Since 2011, however, there has been a marked retreat in the high growth performance of the previous two decades.What happened to the promise? Where have we faltered? How do we change course? How do we overcome the ever-present dangers of the middle-income trap, and get rich before we grow old? And one question above all else: What do we need to do to make our tryst with destiny? As professional economists as well as former civil servants, Vijay Kelkar and Ajay Shah have spent most of their lives thinking about and working on these questions. The result: In Service of the Republic, a meticulously researched work that stands at the intersection of economics, political philosophy and public administration. This highly readable book lays out the art and the science of the policymaking that we need, from the high ideas to the gritty practicalities that go into building the Republic.
Author: Colum Hourihane
Publisher: Princeton University Press
ISBN: 9780691115382
Category : Art
Languages : en
Pages : 326
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Book Description
The medieval liturgy was in many ways a performance in which the worshipper was transformed into both actor and audience--an act of intense involvement steeped in spoken words, music, and images alike. Of all these elements, art was arguably paramount: it transformed the physical setting of this ritual, shaped the medieval sense of belief, and guided the faithful toward a fuller comprehension of the word. The complex and always evolving relationship between the liturgy and the wide range of art that it influenced is the subject of the thirteen scholars who present their recent work in this richly illustrated volume. The authors' approaches are as varied as the objects they examine, which range from sumptuous codexes, altarpieces, metal shrines, ivories, and the expansive stained-glass windows of the Sainte-Chapelle to more humble artifacts such as baptismal fonts, choir stalls, and drinking horns. One of the many conclusions that emerge from these essays is that "liturgical art" was far from being a rigidly controlled or formulaic genre. Throughout the Middle Ages it could--and did--respond readily and in nuanced detail to the changing expectations of the devout, the taste and demands of individuals, and even the lingering presence of secular and pagan objects. The contributors are Adelaide Bennett, Elaine C. Block, Lisa Victoria Ciresi, Michael Curschmann, William J. Diebold, Julian Gardner, Alyce A. Jordan, Peter Lasko, John Lowden, Carol Neuman de Vegvar, Harriet M. Sonne de Torrens, Elizabeth C. Teviotdale, and Beth Williamson.
Author: Hughie O’Donoghue
Publisher: Haus Publishing
ISBN: 191336819X
Category : Political Science
Languages : en
Pages : 70
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Book Description
A collection of three conversations between artists and public servants. Intended to inspire public servants of all kinds to reconnect fearlessly with their fundamental humanity, the three conversations in Art, Imagination and Public Service present a way of thinking about imaginative, compassionate, and intelligent public service. The book consists of three dialogues: between former UK Home Secretary David Blunkett and poet Micheal O’Siadhail, former UK Supreme Court president Brenda Hale and painter Hughie O’Donoghue, and UK Permanent Secretary Clare Moriarty and musician James O’Donnell. Together they explore how art and imagination can sustain public servants and enable them to find new ways of addressing the problems facing government, parliament, and the law—problems that resist utilitarian responses in which people end up being treated only as statistics in a target-driven world. Through these conversations, the speakers discover surprising connections in approaches to their work.
Author: Colin Moore
Publisher: A&C Black
ISBN: 1408105918
Category : Art
Languages : en
Pages : 201
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Book Description
Propaganda Prints reviews the history, cultural diversity and artistic legacy of art produced in the service of social and political change from ancient times to the present day. The author presents the arts of state control, of opposition, of revolution, of advertising, politics and self-promotion in their historical contexts, with three hundred images to evoke some of the dreams and concerns which have driven humanity through the last five thousand years. The Ancient Mesopotamians are there with the Romans, the Crusaders, the Normans, the Victorians, the Suffragettes, the Nazis and the Hippies. The American, French, Russian, Mexican, Chinese and Cuban revolutions all contribute as do many, far too many, wars. From Gutenberg's printing press to You Tube, from Alexander to Obama, this review of propaganda art reflects the best and the worst of us, and offers the pictures by way of consolation.
Author: Hamid Irbouh
Publisher: Bloomsbury Publishing
ISBN: 0857725157
Category : Education
Languages : en
Pages : 297
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Book Description
In the Moroccan French Protectorate (1912-1956), the French established vocational and fine art schools, imposed modern systems of industrial production and pedagogy and reinvented old traditions. Hamid Irbouh argues that the French used this systematic modernisation of local arts and crafts regulation to impose their control. He looks in particular at the role and place of women in the structures of art production and education created by the French- that transformed and dominated Moroccan society during the colonial period. French women infiltrated the Moroccan milieu, to buttress colonial ideology, yet at critical moments, Moroccan women rejected traditional roles and sabotaged colonial plans. Meanwhile, the contradictions between reformist goals and the old order added to social dislocations and led to rebellion against French hegemony. Irbouh examines and analyses these processes and demonstrates how Moroccan artists have struggled to exorcise French influences and rediscover an authentic visual culture since decolonisation. This book reveals that the weight of colonial history continues to weigh heavily on artistic practice and production.
Author: Osoba, Marina
Publisher: Safari Books Ltd.
ISBN: 9788431429
Category : Biography & Autobiography
Languages : en
Pages : 142
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Book Description
Akin Ambode is a Public Finance Management Expert and the Chief Executive Officer of Brandsmiths Consulting Limited - a public finance and management-consulting firm with deep knowledge of the Nigerian public sector. He is a former Accountant General of Lagos State serving in that capacity between 2006 and 2012, he served in several other capacities including Permanent Secretary Ministry of Finance, Auditor General for Local Government and across all cadres of Lagos state's civil service for a total of 27 years before his voluntary retirement in 2012.
Author: John Paul II
Publisher: LiturgyTrainingPublications
ISBN: 9781568543383
Category : Religion
Languages : en
Pages : 32
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Book Description
Meeting House Essays in a series of papers reflecting on the mystery, beauty and practicalities of the place of worship. This popular series was begun in 1991, and each resource focuses on a particular aspect of space, design or materials and how they relate to the liturgy.
Author: Hayao Miyazaki
Publisher: VIZ Media LLC
ISBN: 9781421505930
Category : Performing Arts
Languages : en
Pages : 0
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Book Description
A 13-year-old girl sets off on a journey to become a witch. In the process, she learns how to be a woman. From the movie of the same name, this prestige format, lavishly illustrated hard-bound book gives fans a rare glimpse into the creative process of Academy Award-winning director, Hayao Miyazaki. A 13-year-old girl sets off on a journey to become a witch. In the process, she learns how to be a woman. From the movie of the same name, this prestige format, lavishly illustrated hard-bound book gives fans a rare glimpse into the creative process of Academy Award-winning director, Hayao Miyazaki.
Author: Julia Cameron
Publisher: Penguin
ISBN: 1101156880
Category : Self-Help
Languages : en
Pages : 295
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Book Description
"With its gentle affirmations, inspirational quotes, fill-in-the-blank lists and tasks — write yourself a thank-you letter, describe yourself at 80, for example — The Artist’s Way proposes an egalitarian view of creativity: Everyone’s got it."—The New York Times "Morning Pages have become a household name, a shorthand for unlocking your creative potential"—Vogue Over four million copies sold! Since its first publication, The Artist's Way phenomena has inspired the genius of Elizabeth Gilbert and millions of readers to embark on a creative journey and find a deeper connection to process and purpose. Julia Cameron's novel approach guides readers in uncovering problems areas and pressure points that may be restricting their creative flow and offers techniques to free up any areas where they might be stuck, opening up opportunities for self-growth and self-discovery. The program begins with Cameron’s most vital tools for creative recovery – The Morning Pages, a daily writing ritual of three pages of stream-of-conscious, and The Artist Date, a dedicated block of time to nurture your inner artist. From there, she shares hundreds of exercises, activities, and prompts to help readers thoroughly explore each chapter. She also offers guidance on starting a “Creative Cluster” of fellow artists who will support you in your creative endeavors. A revolutionary program for personal renewal, The Artist's Way will help get you back on track, rediscover your passions, and take the steps you need to change your life.
