Implementation of Total Quality Management in the Malaysian Automotive Vendors PDF Download
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Author: Salmiah Kasolang
Publisher:
ISBN:
Category : Automobile industry and trade
Languages : en
Pages : 434
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Book Description
This study is on the implementation of TQM in the Malaysian Automotive Industry focusing at vendor quality management practices. It is meant to gauge how vendors are doing collectively in their quality pursuit, specifically in TQM implementation. The research methodology involved a survey using a set of established questionnaire addressed to quality personnel and other equivalent officers. The questionnaire gauged the various aspects of quality practices. The design of the questionnaire was based mainly on the seven criteria of the Malcolm Baldrige National Quality Award. The layout of the study consists of four phases captured in PDCA Cycle: Plan, Do, Check, and Act. The results highlight vendor performance in seven quality criteria and nine groups of quality implementation initiatives. Some of the key findings indicate that a majority of vendors isolated ISO 9000 certification from TQM implementation. Ninety three per cent of vendors are certified with ISO 9000. Conversely, only about thirty one per cent of vendors claimed to have TQM introduced in their organization. Based on the overall results, it could be concluded that a majority of the vendors have introduced TQM in one form or the other. However, not many of them realize it because they lack the TQM understanding. Therefore, an improvement framework is suggested to improve the TQM understanding as well as other weaknesses identified in the study. The framework will also help to strengthen some of the current quality practices among vendors. The suggested improvement framework of the TQM implementation has three major segments: (1) assessment prior to an improvement exercise, (2) major elements in TQM improvement framework, and (3) assessment after an improvement exercise. SWOT analysis and PDCA cycle are two of the main elements in the suggested improvement framework.
Author: Salmiah Kasolang
Publisher:
ISBN:
Category : Automobile industry and trade
Languages : en
Pages : 434
Get Book Here
Book Description
This study is on the implementation of TQM in the Malaysian Automotive Industry focusing at vendor quality management practices. It is meant to gauge how vendors are doing collectively in their quality pursuit, specifically in TQM implementation. The research methodology involved a survey using a set of established questionnaire addressed to quality personnel and other equivalent officers. The questionnaire gauged the various aspects of quality practices. The design of the questionnaire was based mainly on the seven criteria of the Malcolm Baldrige National Quality Award. The layout of the study consists of four phases captured in PDCA Cycle: Plan, Do, Check, and Act. The results highlight vendor performance in seven quality criteria and nine groups of quality implementation initiatives. Some of the key findings indicate that a majority of vendors isolated ISO 9000 certification from TQM implementation. Ninety three per cent of vendors are certified with ISO 9000. Conversely, only about thirty one per cent of vendors claimed to have TQM introduced in their organization. Based on the overall results, it could be concluded that a majority of the vendors have introduced TQM in one form or the other. However, not many of them realize it because they lack the TQM understanding. Therefore, an improvement framework is suggested to improve the TQM understanding as well as other weaknesses identified in the study. The framework will also help to strengthen some of the current quality practices among vendors. The suggested improvement framework of the TQM implementation has three major segments: (1) assessment prior to an improvement exercise, (2) major elements in TQM improvement framework, and (3) assessment after an improvement exercise. SWOT analysis and PDCA cycle are two of the main elements in the suggested improvement framework.
Author: Hilma Raimona Zadry
Publisher:
ISBN:
Category : Project management
Languages : en
Pages :
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Book Description
Author: Hilma Raimona Zadry
Publisher:
ISBN:
Category : Theory of constraints (Management)
Languages : en
Pages :
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Book Description
Author: Amir Azizi
Publisher:
ISBN:
Category : Automation
Languages : en
Pages : 242
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Book Description
Today all organizations around the world are trying to optimize the business process in the global market upon continuous improvement and total quality management in order t survive in a competitive market. Since there are huge costs to implement all tools and techniques of total quality management and it is not economical for any organization to apply all. Nine Total Quality Management's Critical Techniques (TQM's CTs) have been presented to implement in automotive industry. Each technique has a special application but on the other hand, some of them can be used for an assimilation objective and also some of them can be applied for more than one objective. The main objective of this study has been based on both internal and external customer satisfaction. In order to achieve the main objective, six significant criteria as descision making parameters have been proposed. The study has ranked the TQM's CTs as alternatives regarding to each criterion through one of the best and widely used decision making methods that is called Analytic Hierarchy Process (AHP) in ten selected Malaysia automotive companies. It has also determined an overall ranking of implementation of TQM's CTs with respect to all criteria and by considering their performance weight. The results of overall ranking of TQM's CTs are listed as follows: (1) Advanced Product Quality Planning Process (APQP); (2) Quality Function Deployment (QFD); (3) Failure Mode and Effect Analysis (FMEA); (4) Production Part Approval Process (PPAP); (5) Statistical Process Control (SPC); (6) Measurement Systems Analsysis (MSA); (7) Management and Planning (MP) tools; (8) Kaizen; (9) 5S. It has also been found the weigt of relationship of TQM's CTs. For example, FMEA and SPC, QFD and APQP, QFD and FMEA, and 5S and Kaizen have highest relationship rather than other critical techniques of TQM. Finally, an integrated implementation framework of the TQM's CTs with respect to their both relationship and performnce weight has been suggested to create awareness and to guide quality planning managers to have an effective implementetion of theses critical techniques of TQ M.
Author: Shamini Patpanavan @ Pathmanathan
Publisher:
ISBN:
Category : Automotive sensors industry
Languages : en
Pages : 338
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Book Description
Author: Zalaida Talib
Publisher:
ISBN:
Category : Comparative
Languages : en
Pages : 242
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Book Description
In general, the purpose of this study is to analyze the different between Quality Management System (QMS) which are implemented in Automotive Suppliers (Proton). There are three difference system of QMS were practice by Automotive Suppliers, it is IS09000:2000, QS9000 and TS16949. There are three purposes in these studies. 1st, analyze which QMS more suitable to be implementing to automotive supplier. Second, determine the differences in each three system. Third, determine methods of implementation of QMS which are practiced at supplier in order to produce quality product. In this study, the author to analyzed in five categories and first are differences of clauses in three difference QMS. Second, to prepared question form related with implementation of QMS at suppliers. Third, studied the implementation of the document's procedure for each automotive supplier. Forth, to determined the control method in management and operation with combination of QMS, management process and efficiency measurement. Firth, to determine benefits found after implement the QMS. There are fiv1 things found in these studies. First, proven that in each three QMS found differences in clauses. Second, found that the TS 16949 is the most suitable system practiced in automotive industries. Third, found that similarity in documented procedure used at suppliers. Fourth, there are benefits to supplier, when they use QMS in their company. Fourth, found that overall suppliers used Key Performance Indicator (KP1) to control their organization, management and operation. From the study, the author was proposed two things have to develop. First, to construct flow chart for each documents procedure were use at suppliers. Seconds, to construct combination model, between QMS and KPL.
Author: Noviyarsi
Publisher:
ISBN:
Category : Engineering design
Languages : en
Pages :
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Author: Mohd Amli Abdullah
Publisher: Springer
ISBN: 9811014582
Category : Social Science
Languages : en
Pages : 1041
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Book Description
This book features more than 95 papers that were presented at the bi-annual Regional Conference on Science, Technology and Social Sciences, RCSTSS 2014, which was organized by Universiti Teknologi MARA Pahang. It covers topics ranging from communications studies, politics, psychology, education, religious studies as well as business and economics. The papers, which have been carefully reviewed, include research conducted by academicians locally, regionally and globally. They detail invaluable insights on the important roles played by the various disciplines in science, technology and social sciences. Coverage includes accounting, art and design, business, communication, economics, education, finance, humanity, information management, marketing, music, religion, social sciences and tourism. Throughout, clear illustrations, figures and diagrams complement the research. The book is a significant point of reference to academicians and students who want to pursue further research in their respective fields. It also serves as a platform to disseminate research findings as a catalyst to bring out positive innovations on the development of the region.
Author: Noviyarsi
Publisher:
ISBN:
Category : Automobile industry and trade
Languages : en
Pages :
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Book Description
Author: Firend Al. Rasch
Publisher: IJBMR
ISBN:
Category : Business & Economics
Languages : en
Pages : 101
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Book Description
Impressed with the economic performance of Malaysia, triggered an interest in examining how Malaysia (then under PM Mahathir) managed to pull out of the financial crisis of 1997, that gripped much of South East Asia. Years later, Malaysia managed to pull itself out of the financial crisis, and to be a rising Asian tiger. This early interest has turned into love and affection to a country with unique history, resources, and marvelous people. The deeper my research of Malaysia, the more my frustration grew with the lack of ability of a nation to move into a unique socio-economic position. That is, to equalize with Singapore, or compete at the global level with Korea. I chose 2020 to publish this body of work, because I was waiting to confirm my hypothesis that Malaysia will not manage to achieve Wawasan 2020 (vision 2020), which is to be amongst 1st world nations. Failing to achieve vision 2020 is no coincidence. Malaysia is stuck in the middle between cheap production countries such as Vietnam and Korea, and services-based economies such as Singapore. The first essay that follows the introduction is called The Phenomenon of Economic Inertia. The premise for this research paper is that Malaysia is suffering from a phenomenon of inertia, economically however, that it is incapable of pulling itself out of its current position like many developing nations) for number of reasons. With corruption being deeply rooted in the varying layers of society, and a leadership that failed to control corruption (as in the case of Singapore) and move the country into globally competitive position. This is what is meant by a “Phenomenon of Inertia” that is a conscious self-inflicted condition. The human factor in the hypothesis of “Phenomenon of Inertia” does comprise of society at large; people, leadership, and institutions. Managerial practices in Malaysia are still hierarchical and power based. Such hierarchy and power bases, are an evident participant in the inner-play of socio-economics of the Malaysian nation. The Malaysian current state of affairs (as of 2020) is self-inflicted condition. With the Malaysia education system being deeply flawed. This naturally led into the state of Malaysian lack of industrial competitiveness, which is not breaking through its global competitors. With so much to offer, Malaysia still has a great chance to make the leap forward to achieve its Wawasan to be realized in a later date, as long as it gets there. This will entirely depend on the will of the Malaysian people collectively.
