Author: Sul H. Lee
Publisher: Routledge
ISBN: 1317956060
Category : Language Arts & Disciplines
Languages : en
Pages : 155
Book Description
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Impact of Digital Technology on Library Collections and Resource Sharing
Author: Sul H. Lee
Publisher: Routledge
ISBN: 1317956079
Category : Language Arts & Disciplines
Languages : en
Pages : 139
Book Description
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Publisher: Routledge
ISBN: 1317956079
Category : Language Arts & Disciplines
Languages : en
Pages : 139
Book Description
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Impact of Digital Technology on Library Collections and Resource Sharing
Author: Sul H. Lee
Publisher: Routledge
ISBN: 1317956060
Category : Language Arts & Disciplines
Languages : en
Pages : 155
Book Description
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Publisher: Routledge
ISBN: 1317956060
Category : Language Arts & Disciplines
Languages : en
Pages : 155
Book Description
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Resource Sharing in Libraries
Author: Marshall Breeding
Publisher: American Library Association
ISBN: 083895880X
Category : Computers
Languages : en
Pages : 38
Book Description
Supplementing your local collection through resource sharing is a smart way to ensure your library has the resources to satisfy the needs of your users. Marshall Breeding’s new Library Technology Report explores technologies and strategies for sharing resources, helping you streamline workflows and improve resource-sharing services by covering key strategies like interlibrary loan, consortial borrowing, document delivery, and shared collections. You’ll also learn about such trends and services as: OCLC WorldCat Resource Sharing, and other systems that facilitate cooperative, reciprocal lending System-to-system communications that allow integrated systems to interact with resource-sharing environments Technical components that reliably automate patron requests, routing to suppliers with tools for tracking, reporting, and staff intervention as needed Specialized applications that simplify document delivery, such as Ariel, Odyssey, or OCLC’s Article Exchange How the NISO Circulation Interchange Protocol (NCIP) can enable borrowing among consortial libraries using separate integrated library systems The Orbis Cascade Alliance consortium, examined using a case study
Publisher: American Library Association
ISBN: 083895880X
Category : Computers
Languages : en
Pages : 38
Book Description
Supplementing your local collection through resource sharing is a smart way to ensure your library has the resources to satisfy the needs of your users. Marshall Breeding’s new Library Technology Report explores technologies and strategies for sharing resources, helping you streamline workflows and improve resource-sharing services by covering key strategies like interlibrary loan, consortial borrowing, document delivery, and shared collections. You’ll also learn about such trends and services as: OCLC WorldCat Resource Sharing, and other systems that facilitate cooperative, reciprocal lending System-to-system communications that allow integrated systems to interact with resource-sharing environments Technical components that reliably automate patron requests, routing to suppliers with tools for tracking, reporting, and staff intervention as needed Specialized applications that simplify document delivery, such as Ariel, Odyssey, or OCLC’s Article Exchange How the NISO Circulation Interchange Protocol (NCIP) can enable borrowing among consortial libraries using separate integrated library systems The Orbis Cascade Alliance consortium, examined using a case study
Collection Development in the Digital Age
Author: Maggie Fieldhouse
Publisher: Facet Publishing
ISBN: 1856047466
Category : Language Arts & Disciplines
Languages : en
Pages : 257
Book Description
This topical edited collection is cross-sectoral and international in scope, drawing together the perspectives of practitioners and academics at the forefront of modern collection development. They explore how practitioners can take an active role influencing strategy in this new environment, draw on case studies that illustrate the key changes in context, and consider how collection development might evolve in the future. The collection is divided into four sections looking at the key themes: • The conceptual framework including a review of the literature • Trends in library supply such as outsourcing and managing suppliers • Trends in electronic resources including the open access movement and e-books • Making and keeping your collection effectively including engaging with the user-community and developing commercial skills. Readership: LIS students and all practitioners involved in collection development and management in academic, school, public, commercial and other special libraries.
Publisher: Facet Publishing
ISBN: 1856047466
Category : Language Arts & Disciplines
Languages : en
Pages : 257
Book Description
This topical edited collection is cross-sectoral and international in scope, drawing together the perspectives of practitioners and academics at the forefront of modern collection development. They explore how practitioners can take an active role influencing strategy in this new environment, draw on case studies that illustrate the key changes in context, and consider how collection development might evolve in the future. The collection is divided into four sections looking at the key themes: • The conceptual framework including a review of the literature • Trends in library supply such as outsourcing and managing suppliers • Trends in electronic resources including the open access movement and e-books • Making and keeping your collection effectively including engaging with the user-community and developing commercial skills. Readership: LIS students and all practitioners involved in collection development and management in academic, school, public, commercial and other special libraries.
Evaluating the Twenty-First Century Library
Author: Donald L. DeWitt
Publisher: Routledge
ISBN: 1317951778
Category : Language Arts & Disciplines
Languages : en
Pages : 122
Book Description
Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries
Publisher: Routledge
ISBN: 1317951778
Category : Language Arts & Disciplines
Languages : en
Pages : 122
Book Description
Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries
Fool's Gold
Author: Mark Y. Herring
Publisher: McFarland
ISBN: 0786453931
Category : Language Arts & Disciplines
Languages : en
Pages : 201
Book Description
This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library's staying power in the face of technological advancements (television, microfilm, and CD-ROM's were all once predicted as the contemporary library's heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.
Publisher: McFarland
ISBN: 0786453931
Category : Language Arts & Disciplines
Languages : en
Pages : 201
Book Description
This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library's staying power in the face of technological advancements (television, microfilm, and CD-ROM's were all once predicted as the contemporary library's heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.
Libraries Beyond Their Institutions
Author: Rita Pellen
Publisher: Routledge
ISBN: 1317954866
Category : Language Arts & Disciplines
Languages : en
Pages : 250
Book Description
Discover collaborative possibilities for your library beyond mere memberships in bibliographic utilities Libraries Beyond Their Institutions: Partnerships That Work illustrates the remarkable range of cooperative activities in which libraries are engaged in order to provide the best possible service. Increasingly, librarians recognize the need to link their institutions to the world around them as part of their obligation to enhance the integration of digital information, not only for students in academic settings, but also throughout all levels of society. An excellent companion and complement to Libraries Within Their Institutions: Creative Collaborations (Haworth) from the same editors, this unique book examines the variety of ways librarians work with community organizations, government agencies, professional organizations, minority communities, and city governments in their efforts to serve not just students in academic settings, but all of society. Libraries Beyond Their Institutions: Partnerships That Work reflects the growing understanding of the key role played by libraries in the development of civil society. This unique book examines the variety of possibilities for collaborations outside institutions, including the ways librarians function in a variety of other campus settings, such as writing centers, teaching excellence centers, and academic departments in support of teaching, learning, and research; partnerships with graduate school, and information resources management to preserve theses and dissertations electronically; promoting civic partnerships; initiating a campus-wide information literacy resource; and partnering with government agencies to form a data literacy program. Libraries Beyond Their Institutions: Partnerships That Work provides practical information on: collaborative training programs to develop baseline competencies in academic libraries to support data services the Chicano/Latino Network and the Community Digital Initiative developing an international presence through digital resource sharing successful models of statewide library consortia technology-based partnerships promoting K-20 information literacy collaborations between the United States Patent and Trademark Office and patent and trademark depository libraries (PTDL) the development of AgEcon Search, an alternative method of delivering research results Libraries Beyond Their Institutions: Partnerships That Work is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.
Publisher: Routledge
ISBN: 1317954866
Category : Language Arts & Disciplines
Languages : en
Pages : 250
Book Description
Discover collaborative possibilities for your library beyond mere memberships in bibliographic utilities Libraries Beyond Their Institutions: Partnerships That Work illustrates the remarkable range of cooperative activities in which libraries are engaged in order to provide the best possible service. Increasingly, librarians recognize the need to link their institutions to the world around them as part of their obligation to enhance the integration of digital information, not only for students in academic settings, but also throughout all levels of society. An excellent companion and complement to Libraries Within Their Institutions: Creative Collaborations (Haworth) from the same editors, this unique book examines the variety of ways librarians work with community organizations, government agencies, professional organizations, minority communities, and city governments in their efforts to serve not just students in academic settings, but all of society. Libraries Beyond Their Institutions: Partnerships That Work reflects the growing understanding of the key role played by libraries in the development of civil society. This unique book examines the variety of possibilities for collaborations outside institutions, including the ways librarians function in a variety of other campus settings, such as writing centers, teaching excellence centers, and academic departments in support of teaching, learning, and research; partnerships with graduate school, and information resources management to preserve theses and dissertations electronically; promoting civic partnerships; initiating a campus-wide information literacy resource; and partnering with government agencies to form a data literacy program. Libraries Beyond Their Institutions: Partnerships That Work provides practical information on: collaborative training programs to develop baseline competencies in academic libraries to support data services the Chicano/Latino Network and the Community Digital Initiative developing an international presence through digital resource sharing successful models of statewide library consortia technology-based partnerships promoting K-20 information literacy collaborations between the United States Patent and Trademark Office and patent and trademark depository libraries (PTDL) the development of AgEcon Search, an alternative method of delivering research results Libraries Beyond Their Institutions: Partnerships That Work is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.
Digital Images and Art Libraries in the Twenty-First Century
Author: Susan Wyngaard
Publisher: Routledge
ISBN: 1136420797
Category : Computers
Languages : en
Pages : 206
Book Description
Increase your knowledge of the digital technology that is essential for art librarianship today! Digital Images and Art Libraries in the Twenty-First Century is your key to cutting-edge discourse on digital image databases and art libraries. Just as early photographers tried to capture the world to make it accessible, now information professionals in art libraries and art museums are creating and sharing digital collections to make them broadly accessible. This collection shares the experience and insight of art information managers who have taken advantage of digital technology to expand the coverage and scope of image collections and improve access to previously difficult-to-locate information. In Digital Images and Art Libraries in the Twenty-First Century you will learn step-by-step what goes into the planning and creation of these “digital global museums” and what advances are still being made in this rapidly evolving discipline. The pros and cons of these ventures are thoroughly examined, as experts take you through the theoretical and practical issues they have faced along the way. Digital Images and Art Libraries in the Twenty-First Century will help you gain a better understanding of: image censorship Web filters user expectations the comparative impact on the viewer of surrogate images versus artifacts databases as an in-class teaching and learning tool You can also read in-depth about the existing digital image collections ArtSTOR and OhioLINK Digital Media Center (DMC) as well as the specific art library materials being considered for these collections. Find out what it takes to catalogue these materials and how the proliferation of digital images is changing the profession of art librarianship. Digital Images and Art Libraries in the Twenty-First Century is a thorough and highly specialized book suitable for expert librarians and visual resource curators, but its straightforward style also makes it suitable for beginners and students interested in library and information science programs.
Publisher: Routledge
ISBN: 1136420797
Category : Computers
Languages : en
Pages : 206
Book Description
Increase your knowledge of the digital technology that is essential for art librarianship today! Digital Images and Art Libraries in the Twenty-First Century is your key to cutting-edge discourse on digital image databases and art libraries. Just as early photographers tried to capture the world to make it accessible, now information professionals in art libraries and art museums are creating and sharing digital collections to make them broadly accessible. This collection shares the experience and insight of art information managers who have taken advantage of digital technology to expand the coverage and scope of image collections and improve access to previously difficult-to-locate information. In Digital Images and Art Libraries in the Twenty-First Century you will learn step-by-step what goes into the planning and creation of these “digital global museums” and what advances are still being made in this rapidly evolving discipline. The pros and cons of these ventures are thoroughly examined, as experts take you through the theoretical and practical issues they have faced along the way. Digital Images and Art Libraries in the Twenty-First Century will help you gain a better understanding of: image censorship Web filters user expectations the comparative impact on the viewer of surrogate images versus artifacts databases as an in-class teaching and learning tool You can also read in-depth about the existing digital image collections ArtSTOR and OhioLINK Digital Media Center (DMC) as well as the specific art library materials being considered for these collections. Find out what it takes to catalogue these materials and how the proliferation of digital images is changing the profession of art librarianship. Digital Images and Art Libraries in the Twenty-First Century is a thorough and highly specialized book suitable for expert librarians and visual resource curators, but its straightforward style also makes it suitable for beginners and students interested in library and information science programs.
The Changing Landscape for Electronic Resources
Author: Yem S Fong
Publisher: Routledge
ISBN: 1136423036
Category : Computers
Languages : en
Pages : 152
Book Description
Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. With this book, you will learn about technical, legal, and resource sharing developments that will contribute to the future distribution of global information in libraries. This book shows how libraries using electronic resources can reduce costs and save transaction time for large and small public libraries as well as academic libraries. It also reveals recent initiatives related to open source software and core standards for resource sharing and interlibrary loal, such as the Bath profile and the NISO Circulation Interchange Protocol (NCIP). Special features of this timely book include figures, diagrams, references, and Web sites. This book contains the wisdom and experience of professionals applying electronic resources to: interlibrary loan systems copyright and licensing open source software international data standards scholarly publishing The Changing Landscape for Electronic Resources will help you avoid many of the potential pitfalls of managing electronic content in the evolving modern library. This book will help you prepare for a future in which electronic access improves the range, speed, and quantity of cost-effective information services for patrons and resource-sharing partners.
Publisher: Routledge
ISBN: 1136423036
Category : Computers
Languages : en
Pages : 152
Book Description
Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. With this book, you will learn about technical, legal, and resource sharing developments that will contribute to the future distribution of global information in libraries. This book shows how libraries using electronic resources can reduce costs and save transaction time for large and small public libraries as well as academic libraries. It also reveals recent initiatives related to open source software and core standards for resource sharing and interlibrary loal, such as the Bath profile and the NISO Circulation Interchange Protocol (NCIP). Special features of this timely book include figures, diagrams, references, and Web sites. This book contains the wisdom and experience of professionals applying electronic resources to: interlibrary loan systems copyright and licensing open source software international data standards scholarly publishing The Changing Landscape for Electronic Resources will help you avoid many of the potential pitfalls of managing electronic content in the evolving modern library. This book will help you prepare for a future in which electronic access improves the range, speed, and quantity of cost-effective information services for patrons and resource-sharing partners.
Libraries Act on Their LibQUAL+ Findings
Author: Fred M. Heath
Publisher: Routledge
ISBN: 1317786858
Category : Language Arts & Disciplines
Languages : en
Pages : 282
Book Description
Learn how other libraries are using LibQUAL+™ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+™ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with—or interested in—library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+™ Findings, you will gain a better understanding of how to use your LibQUAL+™ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources. Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons’ expectations and needs. Libraries Act on Their LibQUAL+™ Findings: From Data to Action covers several important topics, including: the LibQUAL+™ survey instrument—what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis—how to read your findings strategic planning—how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+™ to develop better library services for diverse users—faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+™ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.
Publisher: Routledge
ISBN: 1317786858
Category : Language Arts & Disciplines
Languages : en
Pages : 282
Book Description
Learn how other libraries are using LibQUAL+™ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+™ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with—or interested in—library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+™ Findings, you will gain a better understanding of how to use your LibQUAL+™ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources. Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons’ expectations and needs. Libraries Act on Their LibQUAL+™ Findings: From Data to Action covers several important topics, including: the LibQUAL+™ survey instrument—what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis—how to read your findings strategic planning—how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+™ to develop better library services for diverse users—faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+™ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.