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Author: Miss JLH
Publisher: We Don't Sip Tea We Drink Wine LLC
ISBN:
Category : Education
Languages : en
Pages : 16
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Book Description
What is the Black Ass Customer Service eBook? Good question! The Black Ass Customer Service eBook is a quick customer service guide for all black owned businesses: Are you looking to get your business started? Did you just get your business started? Have you already had your business up and running for some time? If one of these three questions apply to you, then this book IS FOR YOU! I can't tell you the countless number of times I have heard people say how much they want to support Black Owned Businesses, however, one bad customer service experience ruins it for the rest. But here’s my thing, no one teaches you how to provide great customer service, many small businesses cannot afford to train their staff to provide proper customer service, and lastly, you either got it or you don't; but no worries, that is EXACTLY what this eBook is for, those who don't...and for those who do, but just want to brush up! Now I know what else might’ve crossed your mind...who the hell is MissJLH and what makes her so qualified? Well, allow me to introduce myself, my name is Jasmine, I also go by MISSJLH, and I have worked in customer service for over 12 years. While every retail/restaurant position has not always been favorable, I LOVE people. No REALLY, I love people. I even majored in communications (2x) to sharpen my people skills, go figure! The intention of this book is to lend a hand to black owned businesses so let's start here!
Author: Miss JLH
Publisher: We Don't Sip Tea We Drink Wine LLC
ISBN:
Category : Education
Languages : en
Pages : 16
Get Book Here
Book Description
What is the Black Ass Customer Service eBook? Good question! The Black Ass Customer Service eBook is a quick customer service guide for all black owned businesses: Are you looking to get your business started? Did you just get your business started? Have you already had your business up and running for some time? If one of these three questions apply to you, then this book IS FOR YOU! I can't tell you the countless number of times I have heard people say how much they want to support Black Owned Businesses, however, one bad customer service experience ruins it for the rest. But here’s my thing, no one teaches you how to provide great customer service, many small businesses cannot afford to train their staff to provide proper customer service, and lastly, you either got it or you don't; but no worries, that is EXACTLY what this eBook is for, those who don't...and for those who do, but just want to brush up! Now I know what else might’ve crossed your mind...who the hell is MissJLH and what makes her so qualified? Well, allow me to introduce myself, my name is Jasmine, I also go by MISSJLH, and I have worked in customer service for over 12 years. While every retail/restaurant position has not always been favorable, I LOVE people. No REALLY, I love people. I even majored in communications (2x) to sharpen my people skills, go figure! The intention of this book is to lend a hand to black owned businesses so let's start here!
Author: Logan, Stephanie R.
Publisher: IGI Global
ISBN: 1668446278
Category : Education
Languages : en
Pages : 280
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Book Description
Black women in higher education continue to experience colder institutional climates that devalue their presence. They are relied on to mentor students and expected to commit to service activities that are not rewarded in the tenure process and often lack access to knowledgeable mentors to offer career support. There is a need to move beyond the individual resistance strategies employed by Black women to institutional and policy changes in higher education institutions. Specifically, higher education policymakers and administrators should understand and acknowledge how the race and gender makeup of campuses and departments impact the successes and failures of Black women as they work to recruit and retain Black women graduate students, faculty, and administrators. Black Women Navigating Historically White Higher Education Institutions and the Journey Toward Liberation provides a collection of ethnographies, case studies, narratives, counter-stories, and quantitative descriptions of Black women's intersectional experience learning, teaching, serving, and leading in higher education. This publication also provides an opportunity for Black women to identify the systems that impede their professional growth and development in higher education institutions and articulate how they navigate racist and sexist forces to find their versions of success. Covering a range of topics such as leadership, mental health, and identity, this reference work is ideal for higher education professionals, policymakers, administrators, researchers, scholars, practitioners, academicians, instructors, and students.
Author: Chianti Lomax
Publisher: Sounds True
ISBN: 1649631456
Category : Self-Help
Languages : en
Pages : 140
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Book Description
A Black woman’s guide to authentic happiness, healing, and radical transformation “If you asked my grandmother what self-care was,” says Chianti Lomax, “I’m pretty sure her response would be: ‘Self-care? That’s for rich white women!’” Our mothers and grandmothers were too busy fighting for the future of their families to often consider their own wellness and happiness—and now, as the inheritors of their mighty labors, we have the opportunity to do more than simply survive. So how do we thrive? How do Black women grow, transform, and make good use of the power they have? In Evolving While Black, Lomax—renowned life coach and “Chief Happiness Curator”—shares a guide to help Black women achieve authentic happiness and liberation on their own terms. By shifting the culturally constrained language and perspective from which mindfulness and self-care practices are normally presented, she breaks down barriers and invites us to bring the power of these evidence-based teachings into our lives, families, and communities. This joyous book paves the way for personal growth, presenting bite-size actions that lead to healing, confidence, self-efficacy, and, most importantly, true self-love. Lomax offers practices, challenges, and reflections in each chapter, exploring topics such as: • Self-awareness and self-love—deepening your understanding to find the roots of both your challenges and your gifts • The impact of ancestors—understanding how your history and your genes shape your life • The power of mindset—discovering limiting beliefs and shaping new mindsets that lead to flourishing • Boundaries—rescuing time and peace of mind with healthy boundaries • Habit change—identifying habits that hold you back and how to make new habits that last • Intuition—connecting with your inner knowing and setting meaningful life goals • Life balance—finding your own combination of hustle and flow With no-bull bravery, honesty, and warmth, Evolving While Black welcomes us into a flourishing space of growth and self-discovery.
Author: Walter R. Strickland
Publisher: InterVarsity Press
ISBN: 1514004232
Category : Religion
Languages : en
Pages : 371
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Book Description
The dynamic witness of the Black church is an essential part of Christian history. In this groundbreaking two-volume work, Walter R. Strickland II presents a theological-intellectual history of African American Christianity. Volume 2, an anthology of historical primary sources, allows us to listen to Black Christianity in its own words.
Author: Sonja Lanehart
Publisher: Taylor & Francis
ISBN: 1000726363
Category : Language Arts & Disciplines
Languages : en
Pages : 218
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Book Description
Language in African American Communities is essential reading for anyone with an interest in the language, culture, and sociohistorical contexts of African American communities. It will also benefit those with a general interest in language and culture, language and language users, and language and identity. This book includes discussions of traditional and non-traditional topics regarding linguistic explorations of African American communities that include difficult conversations around race and racism. Language in African American Communities provides: • an introduction to the sociolinguistic and paralinguistic aspects of language use in African American communities; sociocultural and historical contexts and development; notions about grammar and discourse; the significance of naming and the pall of race and racism in discussions and research of language variation and change; • activities and discussion questions which invite readers to consider their own perspectives on language use in African American communities and how it manifests in their own lives and communities; and • links to relevant videos, stories, music, and digital media that represent language use in African American communities. Written in an approachable, conversational style that uses the author’s native African American (Women’s) Language, this book is aimed at college students and others with little or no prior knowledge of linguistics.
Author: Esau McCaulley
Publisher: InterVarsity Press
ISBN: 0830854878
Category : Religion
Languages : en
Pages : 215
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Book Description
Reading Scripture from the perspective of Black church tradition can help us connect with a rich faith history and address the urgent issues of our times. Demonstrating an ongoing conversation between the collective Black experience and the Bible, New Testament scholar Esau McCaulley shares a personal and scholarly testament to the power and hope of Black biblical interpretation.
Author: Nicola Yoon
Publisher: Knopf
ISBN: 0593470699
Category : Fiction
Languages : en
Pages : 273
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Book Description
A hotly-anticipated and endlessly provocative new thriller of race and privilege set in an all-Black gated community from #1 New York Times best-selling author Nicola Yoon • "Brilliant...Your book club will be discussing this one for DAYS.”—Jodi Picoult Jasmyn and King Williams move their family to the planned Black utopia of Liberty, California hoping to find a community of like-minded people, a place where their growing family can thrive. King settles in at once, embracing the Liberty ethos, including the luxe wellness center at the top of the hill, which proves to be the heart of the community. But Jasmyn struggles to find her place. She expected to find liberals and social justice activists striving for racial equality, but Liberty residents seem more focused on booking spa treatments and ignoring the world’s troubles. Jasmyn’s only friends in the community are equally perplexed and frustrated by most residents' outlook. Then Jasmyn discovers a terrible secret about Liberty and its founders. Frustration turns to dread as their loved ones start embracing the Liberty way of life. Will the truth destroy her world in ways she never could have imagined? Thrilling with insightful social commentary, One of Our Kind explores the ways in which freedom is complicated by the presumptions we make about ourselves and each other.
Author: Ginnie Logan
Publisher: IAP
ISBN: 1648022189
Category : Social Science
Languages : en
Pages : 233
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Book Description
What does it mean to be a civic actor who is Black + Young + Female in the United States? Do African American girls take up the civic mantle in the same way that their male or non-Black peers do? What media, educational, or social platforms do Black girls leverage to gain access to the political arena, and why? How do Black girls negotiate civic identity within the context of their racialized, gendered, and age specific identities? There are scholars doing powerful work on Black youth and civics; scholars focused on girls and civics; and scholars focused on Black girls in education. But the intersections of African American girlhood and civics have not received adequate attention. This book begins the journey of understanding and communicating the varied forms of civics in the Black Girl experience. Black Girl Civics: Expanding and Navigating the Boundaries of Civic Engagement brings together a range of works that grapple with the question of what it means for African American girls to engage in civic identity development and expression. The chapters collected within this volume openly grapple with, and disclose the ways in which Black girls engage with and navigate the spectrum of civics. This collection of 11 chapters features a range of research from empirical to theoretical and is forwarded by Black Girlhood scholar Dr. Venus Evans-Winters. The intended audience for this volume includes Black girlhood scholars, scholars of race and gender, teachers, civic advocacy organizations, civic engagement researchers, and youth development providers.
Author: Jessica P. Pryde
Publisher: Penguin
ISBN: 0593335775
Category : Social Science
Languages : en
Pages : 289
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Book Description
An incisive, intersectional essay anthology that celebrates and examines romance and romantic media through the lens of Black readers, writers, and cultural commentators, edited by Book Riot columnist and librarian Jessica Pryde. Romantic love has been one of the most essential elements of storytelling for centuries. But for Black people in the United States and across the diaspora, it hasn't often been easy to find Black romance joyfully showcased in entertainment media. In this collection, revered authors and sparkling newcomers, librarians and academicians, and avid readers and reviewers consider the mirrors and windows into Black love as it is depicted in the novels, television shows, and films that have shaped their own stories. Whether personal reflection or cultural commentary, these essays delve into Black love now and in the past, including topics from the history of Black romance to social justice and the Black community to the meaning of desire and desirability. Exploring the multifaceted ways love is seen—and the ways it isn't—this diverse array of Black voices collectively shines a light on the power of crafting happy endings for Black lovers. Jessica Pryde is joined by Carole V. Bell, Sarah Hannah Gomez, Jasmine Guillory, Da’Shaun Harrison, Margo Hendricks, Adriana Herrera, Piper Huguley, Kosoko Jackson, Nicole M. Jackson, Beverly Jenkins, Christina C. Jones, Julie Moody-Freeman, and Allie Parker in this collection.
Author: Nyasha Williams
Publisher: Running Press Kids
ISBN: 0762485108
Category : Juvenile Nonfiction
Languages : en
Pages : 28
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Book Description
This board book adaptation of the successful picture book, with 20k+ copies in print, is an empowering alphabet book of affirmations to inspire and remind Black children of their inner power, strength, and worth. From A is for Afro, to J is for Justice, to R is for Rally, this alphabet book offers affirmations featuring Black children and role models to help children nurture and embrace their authentic selves and to enjoy the magic of childhood.
