Human Resource Management for the Hospitality and Tourism Industries PDF Download

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Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries PDF Author: Dennis Nickson
Publisher: Routledge
ISBN: 1136397175
Category : Business & Economics
Languages : en
Pages : 321

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Book Description
An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs