Author: David A. Strobhar
Publisher: Momentum Press
ISBN: 1606504657
Category : Technology & Engineering
Languages : en
Pages : 173
Book Description
Call it the Human element in how a refining and chemical process operation is run....the other side of the machine and control system operation equation. Its value is in lives protected and money saved. This plain English guide to the principles of human factors will enable operations and control personnel—both the experienced and uninitiated— to understand how to successfully incorporate the concepts within their own plants. Through real-world examples, the author explains how human factors engineering concepts do, and must, dovetail with process plant design and operation. Offering practical insights, the book lays out the principles of human-system interactions and how they must be incorporated into any plant and control system from the get go—in order to ensure safe and efficient operations. Control engineers and operations managers will gain incomparable, inside-the-industry experience from: • Clear discussion of performance-shaping factors; • In-depth discussion of key variables in terms of workload and staffing; • A detailed analysis of the all-important human-machine interface, including content and format; • How-to planning for system demands and levels of automation; • Invaluable guidance on worker selection and training, along with sample procedures and job aids; and • Tools for investigation of incidents and near-misses from the human perspective.
Human Factors in Process Plant Operation
Author: David A. Strobhar
Publisher: Momentum Press
ISBN: 1606504657
Category : Technology & Engineering
Languages : en
Pages : 173
Book Description
Call it the Human element in how a refining and chemical process operation is run....the other side of the machine and control system operation equation. Its value is in lives protected and money saved. This plain English guide to the principles of human factors will enable operations and control personnel—both the experienced and uninitiated— to understand how to successfully incorporate the concepts within their own plants. Through real-world examples, the author explains how human factors engineering concepts do, and must, dovetail with process plant design and operation. Offering practical insights, the book lays out the principles of human-system interactions and how they must be incorporated into any plant and control system from the get go—in order to ensure safe and efficient operations. Control engineers and operations managers will gain incomparable, inside-the-industry experience from: • Clear discussion of performance-shaping factors; • In-depth discussion of key variables in terms of workload and staffing; • A detailed analysis of the all-important human-machine interface, including content and format; • How-to planning for system demands and levels of automation; • Invaluable guidance on worker selection and training, along with sample procedures and job aids; and • Tools for investigation of incidents and near-misses from the human perspective.
Publisher: Momentum Press
ISBN: 1606504657
Category : Technology & Engineering
Languages : en
Pages : 173
Book Description
Call it the Human element in how a refining and chemical process operation is run....the other side of the machine and control system operation equation. Its value is in lives protected and money saved. This plain English guide to the principles of human factors will enable operations and control personnel—both the experienced and uninitiated— to understand how to successfully incorporate the concepts within their own plants. Through real-world examples, the author explains how human factors engineering concepts do, and must, dovetail with process plant design and operation. Offering practical insights, the book lays out the principles of human-system interactions and how they must be incorporated into any plant and control system from the get go—in order to ensure safe and efficient operations. Control engineers and operations managers will gain incomparable, inside-the-industry experience from: • Clear discussion of performance-shaping factors; • In-depth discussion of key variables in terms of workload and staffing; • A detailed analysis of the all-important human-machine interface, including content and format; • How-to planning for system demands and levels of automation; • Invaluable guidance on worker selection and training, along with sample procedures and job aids; and • Tools for investigation of incidents and near-misses from the human perspective.
Human Factors Handbook for Process Plant Operations
Author: CCPS (Center for Chemical Process Safety)
Publisher: John Wiley & Sons
ISBN: 1119640490
Category : Science
Languages : en
Pages : 484
Book Description
Human Factors Handbook for Process Plant Operations Provides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks Human Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they do—and how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. Human Factors Handbook for Process Plant Operations guides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, this easy-to-use handbook uses real-world anecdotes and case studies to demonstrate effective training and learning, task planning, communications, emergency response, risk and error management, and more. Throughout the text, the authors offer valuable insights into why people make mistakes while providing advice on how to help workers perform their process operational tasks successfully. Explains all essential Human Factors concepts and knowledge with clear descriptions and illustrative examples Offers actionable advice and models of good practice that can be applied to design, process operations, start-ups and shut-downs, and maintenance Addresses job aids, equipment design, competence, task support, non-technical skills, working with contractors, and managing change Discusses how lack of Human Factors considerations during the engineering design phase can adversely affect safety and performance Describes how to use indicators to both recognize and learn from human error and performance issues Written by highly experienced operating and maintenance personnel, Human Factors Handbook for Process Plant Operations is an indispensable resource for everyone involved with defining, planning, training, and managing process operations, maintenance, and emergency response in the food, pharmaceutical, chemical, petroleum, and refining industries. The missions of both the CCPS and EI include developing and disseminating knowledge, skills and good practices to protect people, the environment, and property by bringing the best knowledge and practices to industry, academia, governments and the public around the world through collective wisdom, tools, training and expertise. The CCPS, an industrial technology alliance of the American Institute of Chemical Engineers (AIChE), has been at the forefront of documenting and sharing important process safety risk assessment methodologies for more than 35 years and has published over 100 books in its process safety guidelines and process safety concept book series. The EI’s Technical Work Program addresses the depth and breadth of the energy sector from fuels and fuels distribution to health and safety, sustainability and the environment. The EI program provides cost-effective, value-adding knowledge on key current and future international issues affecting those in the energy sector.
Publisher: John Wiley & Sons
ISBN: 1119640490
Category : Science
Languages : en
Pages : 484
Book Description
Human Factors Handbook for Process Plant Operations Provides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks Human Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they do—and how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. Human Factors Handbook for Process Plant Operations guides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, this easy-to-use handbook uses real-world anecdotes and case studies to demonstrate effective training and learning, task planning, communications, emergency response, risk and error management, and more. Throughout the text, the authors offer valuable insights into why people make mistakes while providing advice on how to help workers perform their process operational tasks successfully. Explains all essential Human Factors concepts and knowledge with clear descriptions and illustrative examples Offers actionable advice and models of good practice that can be applied to design, process operations, start-ups and shut-downs, and maintenance Addresses job aids, equipment design, competence, task support, non-technical skills, working with contractors, and managing change Discusses how lack of Human Factors considerations during the engineering design phase can adversely affect safety and performance Describes how to use indicators to both recognize and learn from human error and performance issues Written by highly experienced operating and maintenance personnel, Human Factors Handbook for Process Plant Operations is an indispensable resource for everyone involved with defining, planning, training, and managing process operations, maintenance, and emergency response in the food, pharmaceutical, chemical, petroleum, and refining industries. The missions of both the CCPS and EI include developing and disseminating knowledge, skills and good practices to protect people, the environment, and property by bringing the best knowledge and practices to industry, academia, governments and the public around the world through collective wisdom, tools, training and expertise. The CCPS, an industrial technology alliance of the American Institute of Chemical Engineers (AIChE), has been at the forefront of documenting and sharing important process safety risk assessment methodologies for more than 35 years and has published over 100 books in its process safety guidelines and process safety concept book series. The EI’s Technical Work Program addresses the depth and breadth of the energy sector from fuels and fuels distribution to health and safety, sustainability and the environment. The EI program provides cost-effective, value-adding knowledge on key current and future international issues affecting those in the energy sector.
Human Factors Methods for Improving Performance in the Process Industries
Author: CCPS (Center for Chemical Process Safety)
Publisher: John Wiley & Sons
ISBN: 9780470118832
Category : Technology & Engineering
Languages : en
Pages : 248
Book Description
Human Factors Methods for Improving Performance in the Process Industries provides guidance for managers and plant engineering staff on specific, practical techniques and tools for addressing forty different human factors issues impacting process safety. Human factors incidents can result in injury and death, damage to the environment, fines, and business losses due to ruined batches, off-spec products, unplanned shutdowns, and other adverse effects. Prevention of these incidents increases productivity and profits. Complete with examples, case histories, techniques, and implementation methodologies, Human Factors Methods for Improving Performance in the Process Industries helps managers and engineering staff design and execute an efficient program. Organized for topical reference, the book includes: An overview on implementing a human factors program at the corporate level or the plant level, covering the business value, developing a program to meet specific needs, improving existing systems, roles and responsibilities, measures of performance, and more Summaries of forty different human factors relating to process safety, with a description of the tools, a practical example with graphics and visual aids, and additional resources Information on addressing the OSHA Process Safety Management (PSM) requirement for conducting human factors reviews in process hazard analyses (PHAs) A CD-ROM with a color version of the book Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Publisher: John Wiley & Sons
ISBN: 9780470118832
Category : Technology & Engineering
Languages : en
Pages : 248
Book Description
Human Factors Methods for Improving Performance in the Process Industries provides guidance for managers and plant engineering staff on specific, practical techniques and tools for addressing forty different human factors issues impacting process safety. Human factors incidents can result in injury and death, damage to the environment, fines, and business losses due to ruined batches, off-spec products, unplanned shutdowns, and other adverse effects. Prevention of these incidents increases productivity and profits. Complete with examples, case histories, techniques, and implementation methodologies, Human Factors Methods for Improving Performance in the Process Industries helps managers and engineering staff design and execute an efficient program. Organized for topical reference, the book includes: An overview on implementing a human factors program at the corporate level or the plant level, covering the business value, developing a program to meet specific needs, improving existing systems, roles and responsibilities, measures of performance, and more Summaries of forty different human factors relating to process safety, with a description of the tools, a practical example with graphics and visual aids, and additional resources Information on addressing the OSHA Process Safety Management (PSM) requirement for conducting human factors reviews in process hazard analyses (PHAs) A CD-ROM with a color version of the book Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Process Safety Management and Human Factors
Author: Waddah S. Ghanem Al Hashmi
Publisher: Butterworth-Heinemann
ISBN: 0128181109
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
Process Safety Management and Human Factors: A Practitioner's Experiential Approach addresses human factors in process safety management (PSM) from a reflective learning approach. The book is written by engineers and technical specialists who spent the last 15-20 years of their professional career looking at behavioral-based safety, human factor research, and safety culture development in organizations. It is a fundamental resource for operational, technical and safety managers in high-risk industries who need to focus on personal and occupational safety management to prevent safety accidents. Real-life examples illustrate how a good, effective understanding of human factors supports PSM and positive impacts on accident occurrence. - Covers the evolution and background of process safety management - Shows how to integrate and augment process safety management with operational excellence and health, safety and environment management systems - Focuses on human factors in process safety management - Includes many real-life case studies from the collective experience of the book's authors
Publisher: Butterworth-Heinemann
ISBN: 0128181109
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
Process Safety Management and Human Factors: A Practitioner's Experiential Approach addresses human factors in process safety management (PSM) from a reflective learning approach. The book is written by engineers and technical specialists who spent the last 15-20 years of their professional career looking at behavioral-based safety, human factor research, and safety culture development in organizations. It is a fundamental resource for operational, technical and safety managers in high-risk industries who need to focus on personal and occupational safety management to prevent safety accidents. Real-life examples illustrate how a good, effective understanding of human factors supports PSM and positive impacts on accident occurrence. - Covers the evolution and background of process safety management - Shows how to integrate and augment process safety management with operational excellence and health, safety and environment management systems - Focuses on human factors in process safety management - Includes many real-life case studies from the collective experience of the book's authors
Plant Design and Operations
Author: Ian Sutton
Publisher: William Andrew
ISBN: 0323311474
Category : Business & Economics
Languages : en
Pages : 409
Book Description
Plant Design and Operations provides practical guidance on the design, operation, and maintenance of process facilities. The book is based on years of hands-on experience gathered during the design and operation of a wide range of facilities in many different types of industry including chemicals, refining, offshore oil and gas, and pipelines. The book helps managers, engineers, operators, and maintenance specialists with advice and guidance that can be used right away in working situations. Each chapter provides information and guidance that can be used immediately. For example, the chapter on Energy Control Procedures describes seven levels of positive isolation — ranging from a closed block valve all the way to double block and bleed with line break. The Safety in Design chapter describes topics such as area classification, fire protection, stairways and platforms, fixed ladders, emergency showers, lighting, and alarms. Other areas covered in detail by the book include security, equipment, and transportation. A logical, practical guide to maintenance task organization is provided, from conducting a Job Hazards Analysis to the issue of a work permit, and to the shutdown and isolation of equipment. Common hazards are covered in detail, including flow problems, high pressure, corrosion, power failure, and many more. - Provides information to managers, engineers, operators and maintenance personnel which is immediately applicable to their operations - Supported by useful, real-world examples and experience from a wide range of facilities and industries - Includes guidance on occupational health and safety, industrial hygiene and personal protective equipment
Publisher: William Andrew
ISBN: 0323311474
Category : Business & Economics
Languages : en
Pages : 409
Book Description
Plant Design and Operations provides practical guidance on the design, operation, and maintenance of process facilities. The book is based on years of hands-on experience gathered during the design and operation of a wide range of facilities in many different types of industry including chemicals, refining, offshore oil and gas, and pipelines. The book helps managers, engineers, operators, and maintenance specialists with advice and guidance that can be used right away in working situations. Each chapter provides information and guidance that can be used immediately. For example, the chapter on Energy Control Procedures describes seven levels of positive isolation — ranging from a closed block valve all the way to double block and bleed with line break. The Safety in Design chapter describes topics such as area classification, fire protection, stairways and platforms, fixed ladders, emergency showers, lighting, and alarms. Other areas covered in detail by the book include security, equipment, and transportation. A logical, practical guide to maintenance task organization is provided, from conducting a Job Hazards Analysis to the issue of a work permit, and to the shutdown and isolation of equipment. Common hazards are covered in detail, including flow problems, high pressure, corrosion, power failure, and many more. - Provides information to managers, engineers, operators and maintenance personnel which is immediately applicable to their operations - Supported by useful, real-world examples and experience from a wide range of facilities and industries - Includes guidance on occupational health and safety, industrial hygiene and personal protective equipment
Human Factors in the Chemical and Process Industries
Author: Janette Edmonds
Publisher: Elsevier
ISBN: 0128038780
Category : Technology & Engineering
Languages : en
Pages : 525
Book Description
Human Factors in the Chemical and Process Industries: Making it Work in Practice is a comprehensive overview of human factors within this sector, focusing on the practical application. It has been written by acknowledged industry experts from the Keil Centre, which is a leading practice of chartered ergonomics and human factors specialists, chartered safety specialists, registered occupational psychologists, and registered clinical psychologists The book was inspired by the international human factors training course run by the Keil Centre with the IChemE(http://www.icheme.org/human-factors), which has reached four continents across the world. The book is written for those who want a comprehensive overview of the subject, focusing on the practical application of human factors. It has been written for safety professionals, engineers and operational disciplines within industry, and those aspiring to these disciplines, who either deal with human factors issues or any aspect of the 'human element' in their core role. The book explains what 'human factors' is about and how human factors issues are best managed from a practical perspective. It will help readers develop a greater understanding of the area and how to establish more effective solutions for human factors related issues. - Provides comprehensive coverage of the most relevant human factors within this sector, with succinct overviews of each topic - Uses case studies and practical examples to illustrate topics and explains the material in a fully accessible, easy to understand style - Written by a single team of eleven industry practitioners, drawing on the combined expertise of different human factors specialisms which are rarely comprehensively combined in a single resource
Publisher: Elsevier
ISBN: 0128038780
Category : Technology & Engineering
Languages : en
Pages : 525
Book Description
Human Factors in the Chemical and Process Industries: Making it Work in Practice is a comprehensive overview of human factors within this sector, focusing on the practical application. It has been written by acknowledged industry experts from the Keil Centre, which is a leading practice of chartered ergonomics and human factors specialists, chartered safety specialists, registered occupational psychologists, and registered clinical psychologists The book was inspired by the international human factors training course run by the Keil Centre with the IChemE(http://www.icheme.org/human-factors), which has reached four continents across the world. The book is written for those who want a comprehensive overview of the subject, focusing on the practical application of human factors. It has been written for safety professionals, engineers and operational disciplines within industry, and those aspiring to these disciplines, who either deal with human factors issues or any aspect of the 'human element' in their core role. The book explains what 'human factors' is about and how human factors issues are best managed from a practical perspective. It will help readers develop a greater understanding of the area and how to establish more effective solutions for human factors related issues. - Provides comprehensive coverage of the most relevant human factors within this sector, with succinct overviews of each topic - Uses case studies and practical examples to illustrate topics and explains the material in a fully accessible, easy to understand style - Written by a single team of eleven industry practitioners, drawing on the combined expertise of different human factors specialisms which are rarely comprehensively combined in a single resource
Guidelines for Preventing Human Error in Process Safety
Author: CCPS (Center for Chemical Process Safety)
Publisher: John Wiley & Sons
ISBN: 0470925086
Category : Technology & Engineering
Languages : en
Pages : 416
Book Description
Almost all the major accident investigations--Texas City, Piper Alpha, the Phillips 66 explosion, Feyzin, Mexico City--show human error as the principal cause, either in design, operations, maintenance, or the management of safety. This book provides practical advice that can substantially reduce human error at all levels. In eight chapters--packed with case studies and examples of simple and advanced techniques for new and existing systems--the book challenges the assumption that human error is "unavoidable." Instead, it suggests a systems perspective. This view sees error as a consequence of a mismatch between human capabilities and demands and inappropriate organizational culture. This makes error a manageable factor and, therefore, avoidable.
Publisher: John Wiley & Sons
ISBN: 0470925086
Category : Technology & Engineering
Languages : en
Pages : 416
Book Description
Almost all the major accident investigations--Texas City, Piper Alpha, the Phillips 66 explosion, Feyzin, Mexico City--show human error as the principal cause, either in design, operations, maintenance, or the management of safety. This book provides practical advice that can substantially reduce human error at all levels. In eight chapters--packed with case studies and examples of simple and advanced techniques for new and existing systems--the book challenges the assumption that human error is "unavoidable." Instead, it suggests a systems perspective. This view sees error as a consequence of a mismatch between human capabilities and demands and inappropriate organizational culture. This makes error a manageable factor and, therefore, avoidable.
Simulator-based Human Factors Studies Across 25 Years
Author: Ann Britt Skjerve
Publisher: Springer Science & Business Media
ISBN: 0857290037
Category : Technology & Engineering
Languages : en
Pages : 372
Book Description
The Halden Man-Machine Laboratory (HAMMLAB) has been at the heart of human factors research at the OECD Halden Reactor Project (HRP). The HRP is sponsored by a group of national organizations, representing nuclear power plant regulators, utilities, and research institutions. The HRP is hosted by the Institute for Energy Technology (IFE) in Halden, Norway. HAMMLAB comprises three full-scale nuclear power plant control room research simulators. The simulator studies performed in HAMMLAB have traditionally been experimental in nature. In a simulator it is possible to study events as they unfold in real time, in a highly realistic operational environment under partially controlled conditions. This means that a wide range of human factors issues, which would be impossible or highly impracticable to study in real-life settings, can thus be addressed in HAMMLAB. Simulator-based Human Factors Studies Across 25 Years celebrates the twenty-fifth anniversary of HAMMLAB by reviewing the human factors studies performed in HAMMLAB across this time-span. A range of human factors issues have been addressed, including: • human-system interfaces; • alarm systems; • computerized procedures; • human-automation interaction; • staffing, teamwork and human reliability. The aim of HAMMLAB studies has always been the same: to generate knowledge for solving current and future challenges in nuclear power plant operation to contribute to safety. The outcomes of HAMMLAB studies have been used to support design and assessment of nuclear power plant control rooms.
Publisher: Springer Science & Business Media
ISBN: 0857290037
Category : Technology & Engineering
Languages : en
Pages : 372
Book Description
The Halden Man-Machine Laboratory (HAMMLAB) has been at the heart of human factors research at the OECD Halden Reactor Project (HRP). The HRP is sponsored by a group of national organizations, representing nuclear power plant regulators, utilities, and research institutions. The HRP is hosted by the Institute for Energy Technology (IFE) in Halden, Norway. HAMMLAB comprises three full-scale nuclear power plant control room research simulators. The simulator studies performed in HAMMLAB have traditionally been experimental in nature. In a simulator it is possible to study events as they unfold in real time, in a highly realistic operational environment under partially controlled conditions. This means that a wide range of human factors issues, which would be impossible or highly impracticable to study in real-life settings, can thus be addressed in HAMMLAB. Simulator-based Human Factors Studies Across 25 Years celebrates the twenty-fifth anniversary of HAMMLAB by reviewing the human factors studies performed in HAMMLAB across this time-span. A range of human factors issues have been addressed, including: • human-system interfaces; • alarm systems; • computerized procedures; • human-automation interaction; • staffing, teamwork and human reliability. The aim of HAMMLAB studies has always been the same: to generate knowledge for solving current and future challenges in nuclear power plant operation to contribute to safety. The outcomes of HAMMLAB studies have been used to support design and assessment of nuclear power plant control rooms.
Human Factors in Nuclear Safety
Author: Neville A. Stanton
Publisher: CRC Press
ISBN: 1135794375
Category : Technology & Engineering
Languages : en
Pages : 429
Book Description
There is a growing recognition amongst those involved with the creation and distribution of nuclear power of the value and positive impact of ergonomics, recognition heightened by the realization that safety incidents are rarely the result of purely technical failure. This work provides insights into plant design, performance shaping factors,
Publisher: CRC Press
ISBN: 1135794375
Category : Technology & Engineering
Languages : en
Pages : 429
Book Description
There is a growing recognition amongst those involved with the creation and distribution of nuclear power of the value and positive impact of ergonomics, recognition heightened by the realization that safety incidents are rarely the result of purely technical failure. This work provides insights into plant design, performance shaping factors,
Surviving Supply Chain Integration
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309173418
Category : Technology & Engineering
Languages : en
Pages : 162
Book Description
The managed flow of goods and information from raw material to final sale also known as a "supply chain" affects everythingâ€"from the U.S. gross domestic product to where you can buy your jeans. The nature of a company's supply chain has a significant effect on its success or failureâ€"as in the success of Dell Computer's make-to-order system and the failure of General Motor's vertical integration during the 1998 United Auto Workers strike. Supply Chain Integration looks at this crucial component of business at a time when product design, manufacture, and delivery are changing radically and globally. This book explores the benefits of continuously improving the relationship between the firm, its suppliers, and its customers to ensure the highest added value. This book identifies the state-of-the-art developments that contribute to the success of vertical tiers of suppliers and relates these developments to the capabilities that small and medium-sized manufacturers must have to be viable participants in this system. Strategies for attaining these capabilities through manufacturing extension centers and other technical assistance providers at the national, state, and local level are suggested. This book identifies action steps for small and medium-sized manufacturersâ€"the "seed corn" of business start-up and developmentâ€"to improve supply chain management. The book examines supply chain models from consultant firms, universities, manufacturers, and associations. Topics include the roles of suppliers and other supply chain participants, the rise of outsourcing, the importance of information management, the natural tension between buyer and seller, sources of assistance to small and medium-sized firms, and a host of other issues. Supply Chain Integration will be of interest to industry policymakers, economists, researchers, business leaders, and forward-thinking executives.
Publisher: National Academies Press
ISBN: 0309173418
Category : Technology & Engineering
Languages : en
Pages : 162
Book Description
The managed flow of goods and information from raw material to final sale also known as a "supply chain" affects everythingâ€"from the U.S. gross domestic product to where you can buy your jeans. The nature of a company's supply chain has a significant effect on its success or failureâ€"as in the success of Dell Computer's make-to-order system and the failure of General Motor's vertical integration during the 1998 United Auto Workers strike. Supply Chain Integration looks at this crucial component of business at a time when product design, manufacture, and delivery are changing radically and globally. This book explores the benefits of continuously improving the relationship between the firm, its suppliers, and its customers to ensure the highest added value. This book identifies the state-of-the-art developments that contribute to the success of vertical tiers of suppliers and relates these developments to the capabilities that small and medium-sized manufacturers must have to be viable participants in this system. Strategies for attaining these capabilities through manufacturing extension centers and other technical assistance providers at the national, state, and local level are suggested. This book identifies action steps for small and medium-sized manufacturersâ€"the "seed corn" of business start-up and developmentâ€"to improve supply chain management. The book examines supply chain models from consultant firms, universities, manufacturers, and associations. Topics include the roles of suppliers and other supply chain participants, the rise of outsourcing, the importance of information management, the natural tension between buyer and seller, sources of assistance to small and medium-sized firms, and a host of other issues. Supply Chain Integration will be of interest to industry policymakers, economists, researchers, business leaders, and forward-thinking executives.