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Author: Scott Dixon
Publisher:
ISBN: 9781539072409
Category :
Languages : en
Pages :
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Book Description
Are you fed up being fobbed off by incompetent staff who laughably call themselves 'Sales Representatives' or 'Customer Service Advisors' when you have a legitimate complaint? Do you simply think it's the way of the world and there is nothing you can do about it? Think again! Using my skills, knowledge and expertise, I can show you how to effectively complain to get fast results and good compensation with the minimum of effort and fuss on your part. What you pay for this knowledge, which will only cost you the price of a pub lunch, will reap rewards time and time again and will, without doubt, be the best investment you have ever made. The inspiration for writing this book came from single handedly fighting (and winning) a wide range of consumer related cases mainly revolving around poor customer service and, in one instance, blatant fraud. Throughout the book I refer to real life cases and give you all the tools you need to win disputes. I have included templates and guidance on legislation to seal your case from the outset, and secure a quick resolution in your favour. Later chapters of the book cover various motoring offences including how to submit pothole claims, contest parking tickets and dispute alleged speeding offences and I show you how I successfully contested an alleged motoring offence by interpreting the Road Traffic Act and quoting the law back to the Police trying to enforce the law. A professional with legal qualifications and a career of nearly twenty years in offshore finance (spanning banking, regulation and tax planning), I am well versed in scrutinising legislation and conducting in-depth due diligence on individuals and companies of all sizes. I would like to give credit to Erin Siddoway for kindly providing me with the design cover for this book, and Alison Nicholson at www.getitwrite.im for proof-reading and editing my work. I appreciate the efforts and contributions they have made in helping me bring this book to fruition.
Author: Scott Dixon
Publisher:
ISBN: 9781539072409
Category :
Languages : en
Pages :
Get Book Here
Book Description
Are you fed up being fobbed off by incompetent staff who laughably call themselves 'Sales Representatives' or 'Customer Service Advisors' when you have a legitimate complaint? Do you simply think it's the way of the world and there is nothing you can do about it? Think again! Using my skills, knowledge and expertise, I can show you how to effectively complain to get fast results and good compensation with the minimum of effort and fuss on your part. What you pay for this knowledge, which will only cost you the price of a pub lunch, will reap rewards time and time again and will, without doubt, be the best investment you have ever made. The inspiration for writing this book came from single handedly fighting (and winning) a wide range of consumer related cases mainly revolving around poor customer service and, in one instance, blatant fraud. Throughout the book I refer to real life cases and give you all the tools you need to win disputes. I have included templates and guidance on legislation to seal your case from the outset, and secure a quick resolution in your favour. Later chapters of the book cover various motoring offences including how to submit pothole claims, contest parking tickets and dispute alleged speeding offences and I show you how I successfully contested an alleged motoring offence by interpreting the Road Traffic Act and quoting the law back to the Police trying to enforce the law. A professional with legal qualifications and a career of nearly twenty years in offshore finance (spanning banking, regulation and tax planning), I am well versed in scrutinising legislation and conducting in-depth due diligence on individuals and companies of all sizes. I would like to give credit to Erin Siddoway for kindly providing me with the design cover for this book, and Alison Nicholson at www.getitwrite.im for proof-reading and editing my work. I appreciate the efforts and contributions they have made in helping me bring this book to fruition.
Author: Scott Dixon
Publisher: Independently Published
ISBN: 9781090759658
Category :
Languages : en
Pages : 0
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Book Description
As featured in the Daily Mail and BBC Radio Scotland. Are you fed up of being fobbed off when you have a legitimate complaint? Do you simply think it's the way of the world and there is nothing you can do about it? Think again! I can show you how to effectively complain to get fast results and good compensation with the minimum of effort and fuss on your part. This isn't about complaining for the sake of it - this is about effectively complaining to hold individuals and firms to account, seek redress, raise standards and improve customer service for everyone. My book spans 7 consumer laws including the Consumer Rights Act 2015, the General Data Protection Regulation Act ("GDPR") 2018, Freedom of Information Act, Small Claims, the Misrepresentation Act 1967, the role of the Ombudsman and various aspects of the Road Traffic Act including pothole claims, parking tickets, speeding offences, car hire contracts and other motoring scenarios over 3 jurisdictions namely the Isle of Man, Scotland and England and Wales. Throughout the book I refer to real life cases and give you all the tools you need to win disputes. There are templates and guidance on legislation to seal your case from the outset and secure a quick resolution in your favour. This second edition has been updated due to the introduction of the General Data Protection Regulation Act 2018 ("GDPR"), which has replaced the Data Protection Act 1998 (2002 in the Isle of Man).
Author:
Publisher:
ISBN:
Category : Arbitration and award
Languages : en
Pages : 36
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Book Description
Author:
Publisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 24
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Book Description
Author: U.S. Office of Consumer Affairs
Publisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 20
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Book Description
Author:
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages : 78
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Book Description
Author: Pablo Cortés
Publisher: Oxford University Press
ISBN: 0191079073
Category : Law
Languages : en
Pages : 513
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Book Description
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform. The New Regulatory Framework for Consumer Dispute Resolution examines the impact of the new EU law in the field of consumer redress. Part I of the volume examines the new European legal framework and the main methods of consumer redress, including mediation, arbitration, and ombudsman schemes. Part II analyses the implementation of the ADR Directive in nine Member States with very different legal cultures in consumer redress, namely: Belgium, Ireland, Italy, Germany, France, Portugal, Spain, the Netherlands and the UK, as well as the distinct approach taken in the US. Part III evaluates new trends in consumer ADR (CDR) by identifying best practices and looking at future trends in the field. In particular, it offers a vision of the future of CDR which is more than a mere dispute resolution tool, it poses a model on dispute system design for CDR, it examines the challenges of cross-border disputes, it proposes a strategy to promote mediation, and it identifies good practices of CDR and collective redress. The book concludes by calling for the mandatory participation of traders in CDR.
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee for Consumers
Publisher:
ISBN:
Category : Automobiles
Languages : en
Pages : 570
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Book Description
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Surface Transportation and Merchant Marine
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
Author: Linda Singer
Publisher: Routledge
ISBN: 0429974299
Category : Social Science
Languages : en
Pages : 193
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Book Description
Within the past few years, innovative methods have been developed not only to settle disputes out of court but also to supplement or replace the means by which legislatures, businesses, communities, therapists, and schools handle conflicts that once could be resolved only by litigation or force. Settling Disputes serves as an essential guide to the new settlement alternatives. This updated edition, in response to the rapid changes of the past five years, includes substantial new material that describes recent transformations in the way that courts and public agencies respond to disputes. The book discusses alternative dispute resolution from the viewpoints of potential participants and offers advice to those who are involved in disputes to help them analyze their situations and goals. Finally, it provides suggestions for professionals involved in dispute resolution and for those whose jobs in law, business, or government are affected by the new options for settling disputes.The dispute resolution movement continues to offer the most hopeful, powerful alternative to the business and personal costs of litigation or, worse, of violence. It has tremendous implications for the professional lives of Americans, for their private lives?as parents, spouses, neighbors, and consumers?and for their role as citizens.The first edition of Settling Disputes was awarded the 1990 Center for Public Resources Book Prize.
