How Airports Measure Customer Service Performance PDF Download

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How Airports Measure Customer Service Performance

How Airports Measure Customer Service Performance PDF Author: Lois S. Kramer
Publisher: Transportation Research Board
ISBN: 0309271002
Category : Transportation
Languages : en
Pages : 103

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Book Description
"TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.