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Author: Sudhir Andrews
Publisher:
ISBN: 9781259004971
Category : Hotel front desk personnel
Languages : en
Pages : 0
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Book Description
Author: Sudhir Andrews
Publisher:
ISBN: 9781259004971
Category : Hotel front desk personnel
Languages : en
Pages : 0
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Book Description
Author: Chiranjib Kumar, Ph.d.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781535045926
Category :
Languages : en
Pages : 264
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Book Description
Front Office is one of the major revenue producing department in the hotel. Whether hotel is small or big it requires front office to run the business smoothly without any trouble. Front office not only sells the rooms of the hotel but also sells other services offered by the hotels. It is controlling centre of movement of guest inside the hotel. Most of the hospitality and tourism business requires well managed front office to delegate the work in proper way. The book is based on extensive research on front office operation in Hospitality and Tourism services. It is prepared to meet with requirement of front office personnel in challenging scenario of hotel operation. It covers almost all important aspects of Front office operation as per the demand of hotel industry. It provides an opportunity to become true Front Office professionals. The book contains simplicity in diversity and touches almost all the important points which are required to understand the concept of Front office operation and management that is reservation, check-in to check-out and further leads to the advance stage that is Night Audit, Revenue Reports, PMS, GDS Hotel Statistic Reports, Room Forecasting, yield management, sales promotion, resorts and cruise and other aspects. It includes various procedures of front office starting from check-in to check-out and arrival to departure.
Author: James A. Bardi
Publisher: Wiley
ISBN: 9780471287124
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Author:
Publisher:
ISBN:
Category : Hotel front desk personnel
Languages : en
Pages : 176
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Book Description
Author: Hotelier Tanji
Publisher: Createspace Independent Publishing Platform
ISBN: 9781490969909
Category : Hospitality industry
Languages : en
Pages : 0
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Book Description
Recommended: Download Ebook Version (PDF) of this book fromhere: http://www.hospitality-school.com/training-manuals/front-office/Front Office or Front Desk of a hotel is the most important place. It is treated as the nerve center or brain or mirror of the hotel. The first hotel employees who come into contact with most guests when they arrive are members of the front office. These people are mostly visible and assumed mostly knowledgeable about the hotel.Hotel Front Office Training Manual with 231 SOP, 1st edition comes out as a comprehensive collection of some must read hotel, restaurant and motel front office management Standard Operating Procedures (SOP) and tutorials written by hospitality-school.com writing team. All contents of this manual are the product of Years of Experience, Suggestions and corrections. Efforts have been made to make this manual as complete as possible. This manual was made intended for you to serve as guide. Your task is to familiarize with the contents of this manual and apply it on your daily duties at all times. Bonus Training Materials: Read 220+ Free Hotel & Restaurant Management Training Tutorials from Here: http://www.hospitality-school.com/free-hotel-management-training/
Author: Andrews
Publisher: Tata McGraw-Hill Education
ISBN: 9780070655713
Category : Hotel housekeeping
Languages : en
Pages : 0
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Book Description
Author: MANOJ KUMAR. YADAV
Publisher:
ISBN: 9789385909931
Category :
Languages : en
Pages :
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Book Description
Author: Hotelier Tanji
Publisher: Createspace Independent Publishing Platform
ISBN: 9781481075466
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
Practical training manual for professional hoteliers and hospitality students.
Author: G. Raghubalan
Publisher: Oxford University Press, USA
ISBN: 9780199451746
Category : Business & Economics
Languages : en
Pages : 772
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Book Description
Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .
Author: Roy C. Wood
Publisher: Routledge
ISBN: 1351690493
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.
