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Author: Jeremy Mark Malcolm
Publisher: Consumers International
ISBN: 0956994342
Category : Computers
Languages : en
Pages : 88
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Book Description
The Internet is an empowering force for the world's consumers, connecting them with their families, governments, communities and markets both nearby and far. Broadband access is needed for them to fully take advantage of all that the Internet offers. As such, strong consumer protection for consumers of broadband services is vital, not only to enjoy the Internet itself, but to fully participate in the many other areas of modern life to which it connects them. Consumer organisations have a vital role to play in promoting high consumer protection standards for broadband providers, and in holding them to account when they fall short. This manual is designed as a primer for consumer advocates wishing to enter the battle for fair and high quality broadband services, but uncertain about where to start. It begins with an overview of the practice of consumer advocacy, including simple guidelines for effective campaigning with particular attention to key areas such as communications and partnerships. It moves on to explain the technical and policy issues that surround broadband services, including "traditional" consumer protection issues such as unfair contract terms and complaint handling, but also broader issues such as privacy and network neutrality. Finally the manual outlines three campaign ideas, responding to problems that CI members uncovered through research conducted in 2011. These are a "Broadband Disclosure Statement" to address the opacity of broadband contract terms, a "Don't Lock Me In!" campaign against providers who stop consumers from shopping around for the best deal, and a campaign to provide broadband consumers with better independent resolution services. Included are template resources from which members can "cut and paste" for use in their own campaigns, leading we hope to concrete improvements in the quality and fairness of broadband services for consumers around the world.
Author: Jeremy Mark Malcolm
Publisher: Consumers International
ISBN: 0956994342
Category : Computers
Languages : en
Pages : 88
Get Book Here
Book Description
The Internet is an empowering force for the world's consumers, connecting them with their families, governments, communities and markets both nearby and far. Broadband access is needed for them to fully take advantage of all that the Internet offers. As such, strong consumer protection for consumers of broadband services is vital, not only to enjoy the Internet itself, but to fully participate in the many other areas of modern life to which it connects them. Consumer organisations have a vital role to play in promoting high consumer protection standards for broadband providers, and in holding them to account when they fall short. This manual is designed as a primer for consumer advocates wishing to enter the battle for fair and high quality broadband services, but uncertain about where to start. It begins with an overview of the practice of consumer advocacy, including simple guidelines for effective campaigning with particular attention to key areas such as communications and partnerships. It moves on to explain the technical and policy issues that surround broadband services, including "traditional" consumer protection issues such as unfair contract terms and complaint handling, but also broader issues such as privacy and network neutrality. Finally the manual outlines three campaign ideas, responding to problems that CI members uncovered through research conducted in 2011. These are a "Broadband Disclosure Statement" to address the opacity of broadband contract terms, a "Don't Lock Me In!" campaign against providers who stop consumers from shopping around for the best deal, and a campaign to provide broadband consumers with better independent resolution services. Included are template resources from which members can "cut and paste" for use in their own campaigns, leading we hope to concrete improvements in the quality and fairness of broadband services for consumers around the world.
Author: Bruce Kushnick
Publisher: Createspace Independent Publishing Platform
ISBN: 9781505211962
Category : Broadband communication systems
Languages : en
Pages : 0
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Book Description
Broken Promises is the third book in a trilogy spanning 18 years. Bruce Kushnick, author, senior telecom analyst and industry insider, lays out, in all of the gory details, how America paid over $400 billion to be the first fully fiber optic-based nation yet ended up 27th in the world for high-speed Internet (40th in upload speeds). But this is only a part of this story. With over four million people filing with the FCC to 'Free the Net', one thing is abundantly clear -- customers know something is terribly wrong. Every time you pay your bills you notice that the price of your services keeps going up, you don't have a serious choice for Internet (ISP), broadband or cable service, much less competitors fighting for your business, or maybe you can't even get very fast broadband service. Worse, over the last few years, America's ISPs and cable companies have been rated "the most hated companies in America". While Net Neutrality concerns (detailed in Broken Promises) are important, the actions are only a first step and will most likely be tied up in court for the next few years. More importantly, it does not resolve most of the customer issues and there is nothing else on the horizon that will fix what's broken. Broken Promises documents the massive overcharging and failure to properly upgrade the networks, the deceptive billing practices, the harms caused from a lack of competition, the gaming and manipulating of the regulatory system, from the states to the FCC, and exposes the companies' primary strategy: How much can we get away with? There has been little, if any, regard for the customers they serve.--From http://newnetworks.com/bookbrokenpromises/ --(viewed on June 12, 2015).
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 894
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Book Description
Author: Jason Whalley
Publisher: Emerald Group Publishing
ISBN: 1802620494
Category : Computers
Languages : en
Pages : 293
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Book Description
This book contains an Open Access chapter Beyond the Pandemic? is integral to the exploration of the sectoral consequences of the Internet for business managers, policymakers and researchers engaged in planning and study for the digital economy future and planning for future pandemics.
Author: Kristian Bass
Publisher: Scientific e-Resources
ISBN: 1839472049
Category :
Languages : en
Pages : 308
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Book Description
This book provides you with an in-depth introduction to the field of e-commerce. We focus on concepts that will help you understand and take advantage of the evolving world of opportunity offered by e-commerce, which is dramatically altering the way business is conducted and driving major shifts in the global economy. Chapter 1 and 2 discuss about the basic concepts of e-commerce and e-business strategy. Chapter 3 describes different types of e-commerce technology. This chapter also tells us about the emerging e-commerce technology innovations. Chapter 4 depicts various types of e-business models and markets. Chapter 5 discuss about the mobile electronic commerce. Chapter 6 tells about the mobile commerce, mobile enterprise solutions and ubiquitous computing. Chapter 7 tells about the security parameters used in e-commerce and fraud issues and why protection in e-commerce is required. Chapter 8 depicts payment system used in electronic commerce like smart cards, micropayments, e-checking, mobile payments etc. Chapter 9 ensures about the E-Commerce Regulatory, Ethical, and Social Environments. Electronic commerce and m-commerce is a business model in which transactions take place over electronic networks, mostly the Internet. It includes the process of electronically buying and selling goods, services, and information. Certain EC and m-commerce applications, such as buying and selling stocks and airline tickets online, are reaching maturity, some even exceeding non-Internet trade volumes. However, EC and m-commerce is not just about buying and selling; it also is about electronically communicating, collaborating, and discovering information. It is about e-learning, customer service, e-government, social networks, and much more. EC and m-commerce is having an impact on a significant portion of the world, affecting businesses, professions, trade, and of course, people.
Author: Efraim Turban
Publisher: Springer
ISBN: 3319587153
Category : Business & Economics
Languages : en
Pages : 653
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Book Description
This new Edition of Electronic Commerce is a complete update of the leading graduate level/advanced undergraduate level textbook on the subject. Electronic commerce (EC) describes the manner in which transactions take place over electronic networks, mostly the Internet. It is the process of electronically buying and selling goods, services, and information. Certain EC applications, such as buying and selling stocks and airline tickets online, are reaching maturity, some even exceeding non-Internet trades. However, EC is not just about buying and selling; it also is about electronically communicating, collaborating, and discovering information. It is about e-learning, e-government, social networks, and much more. EC is having an impact on a significant portion of the world, affecting businesses, professions, trade, and of course, people. The most important developments in EC since 2014 are the continuous phenomenal growth of social networks, especially Facebook , LinkedIn and Instagram, and the trend toward conducting EC with mobile devices. Other major developments are the expansion of EC globally, especially in China where you can find the world's largest EC company. Much attention is lately being given to smart commerce and the use of AI-based analytics and big data to enhance the field. Finally, some emerging EC business models are changing industries (e.g., the shared economy models of Uber and Airbnb). The 2018 (9th) edition, brings forth the latest trends in e-commerce, including smart commerce, social commerce, social collaboration, shared economy, innovations, and mobility.
Author:
Publisher: Information Gatekeepers Inc
ISBN:
Category :
Languages : en
Pages : 19
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Book Description
Author: Patricia Kennedy Grimsted
Publisher: Routledge
ISBN: 1317476549
Category : Literary Criticism
Languages : en
Pages : 1624
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Book Description
This is a comprehensive directory and bibliographic guide to Russian archives and manuscript repositories in the capital cities of Moscow and St. Petersburg. It is an essential resource for any researcher interested in Russian sources for topics in diplomatic, military, and church history; art; dance; film; literature; science; ethnolography; and geography. The first part lists general bibliographies of relevant reference literature, directories, bibliographic works, and specialized subject-related sources. In the following sections of the directory, archival listings are grouped in institutional categories. Coverage includes federal, ministerial, agency, presidential, local, university, Academy of Sciences, organizational, library, and museum holdings. Individual entries include the name of the repository (in Russian and English), basic information on location, staffing, institutional history, holdings, access, and finding aids. More comprehensive and up-to-date than the 1997 Russian Version, this edition includes Web-site information, dozens of additional repositories, several hundred more bibliographical entries, coverage of reorganization issues, four indexes, and a glossary.
Author: Lee, In
Publisher: IGI Global
ISBN: 1466619821
Category : Technology & Engineering
Languages : en
Pages : 368
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Book Description
As business paradigms shift from desktop-centric environments to data-centric mobile environments, mobile services create numerous new business opportunities. At the same time, these advances may also challenge many of the basic premises of existing business models. Mobile Services Industries, Technologies, and Applications in the Global Economy fosters a scientific understanding of mobile services, provides a timely publication of current research efforts, and forecasts future trends in the mobile services industry and its important role in the world economy. Written for academics, researchers, government policymakers, and corporate managers, this comprehensive volume will outline the great potential for new business models and applications in mobile commerce.
Author: United States. Congress. House. Committee on Commerce. Subcommittee on Telecommunications, Trade, and Consumer Protection
Publisher:
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 136
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Book Description
