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Author: Hermann Simon
Publisher: Springer Science & Business Media
ISBN: 0387981470
Category : Business & Economics
Languages : en
Pages : 412
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Book Description
Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Dependence on the Customer and Risk Aspects . . . . . . . . . . . . . . . . . 135 Achieving Closeness to Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Product and Service Spectrum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Chapter 6: Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 What Does Innovation Mean?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 High Level of Innovativeness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Driving Forces of Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 The Origin of Innovations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Leadership and Organizational Aspects of Innovation . . . . . . . . . . . . 179 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Chapter 7: Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Competitive Structure and Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . 191 The Hidden Champions in the Light of Porter’s “Five Forces” . . . . . 195 Competitive Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Sustainability of Competitive Advantages . . . . . . . . . . . . . . . . . . . . . . 203 Demonstration of Competitive Superiority . . . . . . . . . . . . . . . . . . . . 205 Competitive Edge and Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Sparring Partners for Competitive Fitness . . . . . . . . . . . . . . . . . . . . . . 214 Excessive Competitive Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Chapter 8: Financing, Organization, and Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Contents ix Organization of the Value Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Entrepreneurial Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Chapter 9: Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Job Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Corporate Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Quali?cations and Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Creativity of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Recruiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Chapter 10: The Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Structures of Ownership and Leadership . . . . . . . . . . . . . . . . . . . . . . 286 How Crucial Is Leadership? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Leadership Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Young to the Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Powerful Women . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Internationalization of Management . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Personalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Leadership Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Management Succession . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Chapter 11: Hidden Champions: Audit and Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 What Is Strategy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champion Strategy: For Whom? . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champions – Audits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Strategies for Value Propositions and Pricing . . . . . . . . . . . . . . . . . . . 335 Organization and Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Author: Hermann Simon
Publisher: Springer Science & Business Media
ISBN: 0387981470
Category : Business & Economics
Languages : en
Pages : 412
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Book Description
Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Dependence on the Customer and Risk Aspects . . . . . . . . . . . . . . . . . 135 Achieving Closeness to Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Product and Service Spectrum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Chapter 6: Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 What Does Innovation Mean?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 High Level of Innovativeness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Driving Forces of Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 The Origin of Innovations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Leadership and Organizational Aspects of Innovation . . . . . . . . . . . . 179 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Chapter 7: Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Competitive Structure and Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . 191 The Hidden Champions in the Light of Porter’s “Five Forces” . . . . . 195 Competitive Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Sustainability of Competitive Advantages . . . . . . . . . . . . . . . . . . . . . . 203 Demonstration of Competitive Superiority . . . . . . . . . . . . . . . . . . . . 205 Competitive Edge and Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Sparring Partners for Competitive Fitness . . . . . . . . . . . . . . . . . . . . . . 214 Excessive Competitive Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Chapter 8: Financing, Organization, and Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Contents ix Organization of the Value Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Entrepreneurial Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Chapter 9: Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Job Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Corporate Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Quali?cations and Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Creativity of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Recruiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Chapter 10: The Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Structures of Ownership and Leadership . . . . . . . . . . . . . . . . . . . . . . 286 How Crucial Is Leadership? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Leadership Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Young to the Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Powerful Women . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Internationalization of Management . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Personalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Leadership Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Management Succession . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Chapter 11: Hidden Champions: Audit and Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 What Is Strategy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champion Strategy: For Whom? . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champions – Audits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Strategies for Value Propositions and Pricing . . . . . . . . . . . . . . . . . . . 335 Organization and Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Author: Hermann Simon
Publisher:
ISBN: 9788180567995
Category :
Languages : en
Pages : 0
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Book Description
Being a hidden champion is like playing sports as Simon illustrates good and innovative basic work win the right instincts and enough courage to take risks but the book also shous that one player alone is rarely successful jit is the team that makes a champion.
Author: Peter McKiernan
Publisher: Springer Science & Business Media
ISBN: 3642405045
Category : Business & Economics
Languages : en
Pages : 435
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Book Description
This book presents hidden champions in Central and Eastern Europe (CEE) and Turkey that have been studied as a joint project between CEEMAN and IEDC-Bled School of Management, Slovenia. This is an outcome of extensive research undertaken by over 30 researchers and covers 15 countries from Russia to Albania; covering many contexts, political systems, cultures and infrastructures. The reader is provided with a detailed introduction to the concept of hidden champions and describes the cases studied in this project. This book is an invaluable resource providing a culmination of interdisciplinary, cross-study chapters ranging from leadership to performance drivers; from organization to culture and governance; from innovativeness to sustainability and further to the financial aspects of hidden champions business models. These meta level chapters are followed by 15 country-specific chapters which provide an overview of each country’s history, economic indicators and vignettes of the cases involved in this study.
Author: Joseph Janes
Publisher: Rowman & Littlefield
ISBN: 1538100347
Category : Antiques & Collectibles
Languages : en
Pages : 290
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Book Description
Documents are milestones and markers of human activity, part of who and what we are. Our story can be told through the objects, profound and trivial, famous and forgotten, by which we remember and are remembered. Documents That Changed the Way We Live examines dozens of compelling stories that describe these documents; their creation, motivation, influence, importance, historical and social context, provenance; and their connections to contemporary information objects, technologies, and trends. These documents include the following: “Exaltation of Innana,” a Sumerian hymn composed c. 2300 BCE by the high priestess Enheduanna, likely the first known author…of anything The “We Can Do It!” poster everybody knows is Rosie the Riveter calling women to work in the factories in World War II. Except it’s not, and she isn’t Joseph McCarthy’s “list” of Communists that ruined lives and careers, because it was believed - even though it never existed The “He has waged cruel war…” passage on slavery, deleted from the Declaration of Independence The poorly designed Palm Beach County “butterfly ballot,” on which the 2000 U.S. presidential election may have hinged And the lesser-known stories behind the Zapruder Film, the Watergate tapes, the Obama birth certificate, airplane black boxes, Thanksgiving, IQ tests, the Star-Spangled Banner, why Americans spell the way they do, Nobel Prizes, Wikipedia, and how you’re cooking dinner tonight
Author: Philip Shepherd
Publisher: North Atlantic Books
ISBN: 1583944028
Category : Body, Mind & Spirit
Languages : en
Pages : 514
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Book Description
In the tradition of Quantum Healing and Guns, Germs and Steel, Philip Shepherd's New Self, New World makes an intellectual inquiry into how we might restore freedom, creativity, and a sense of presence in the moment by rejecting several fundamental myths about being human New Self, New World challenges the primary story of what it means to be human, the random and materialistic lifestyle that author Philip Shepherd calls our “shattered reality.” This reality encourages us to live in our heads, self-absorbed in our own anxieties. Drawing on diverse sources and inspiration, New Self, New World reveals that our state of head-consciousness falsely teaches us to see the body as something we possess and to try to take care of it without ever really learning how to inhabit it. Shepherd articulates his vision of a world in which each of us enjoys a direct, unmediated experience of being alive. He petitions against the futile pursuit of the “known self” and instead reveals the simple grace of just being present. In compelling prose, Shepherd asks us to surrender to the reality of “what is” that enables us to reunite with our own being. Each chapter is accompanied by exercises meant to bring Shepherd’s vision into daily life, what the author calls a practice that “facilitates the voluntary sabotage of long-standing patterns.” New Self, New World is at once a philosophical primer, a spiritual handbook, and a roaming inquiry into human history.
Author: Laurie Beshore
Publisher: Zondervan
ISBN: 0310893119
Category : Religion
Languages : en
Pages : 160
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Book Description
We see it all around us: Poverty. Unemployment. Crime. Hopelessness. Anger. Disenchantment. Injustice. We want to help. We want to do something. But what? Good intentions are good, but often our efforts at helping others can actually make things worse. And in many communities the church is viewed with suspicion, if not downright hostility. So how can churches effectively serve the needs of their communities in ways that communicate the love and grace of God? According to author Laurie Beshore, churches need to step up and take action, but it all begins by learning. You must get to know the people in your community and establish relationships built on mutual trust and respect. This ebook recounts the compelling twenty-five year story of how Mariner’s Church, a growing mega-church in Irvine, CA, began reaching out to their community and how they made more than their fair share of mistakes along the way. But these hard-earned lessons are now of immense value to a new generation of church leaders trying to serve their own communities that are skeptical, if not understandably suspicious, of the intentions of the 21st century church. Laced with ultra-practical teachings and transferable principles for churches and ministries of all sizes and styles, this is a book filled with potent lessons and powerful stories both heartbreaking and inspiring.
Author: John Osburg
Publisher: Stanford University Press
ISBN: 080478535X
Category : Social Science
Languages : en
Pages : 247
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Book Description
An ethnographic study of China’s new elites and their rarified world of debauchery and corruption: “A must have book for China studies” (Choice). This pioneering investigation reveals the private lives—and the nightlives—of the powerful entrepreneurs and managers redefining success and status in the Chinese city of Chengdu. For more than three years, anthropologist John Osburg accompanied wealthy Chinese businessmen as they courted clients, partners, and government officials. Now he invites readers along on his journey through the highly gendered world of luxury karaoke clubs, saunas, and massage parlors—places designed to cater to the desires of elite men. Within these spaces, a masculinization of business is taking place. Osburg details the complex code of behavior that governs businessmen as they go about banqueting, drinking, gambling, bribing, exchanging gifts, and obtaining sexual services. These intricate social networks play a key role in generating business, performing social status, and reconfiguring gender roles. Yet underneath the façade, many entrepreneurs feel trapped by their obligations and moral compromises in this evolving environment. Osburg examines their deep ambivalence about China’s future and their own complicity in the major issues of post-Mao Chinese society—corruption, inequality, materialism, and loss of trust.
Author: Duncan M. Webb
Publisher: Simon and Schuster
ISBN: 1621537293
Category : Performing Arts
Languages : en
Pages : 339
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Book Description
Advice Culled from Interviews with More Than One Hundred Experts in the Field In Running Theaters, management consultant and author Duncan M. Webb reveals the best practices that consistently lead to successful theater operations. Culled from surveys and interviews with theater managers and experts in crucial functional areas, this guide provides important tips for all people who work or want to work in regional, campus, and community-based theaters. Updated to reflect changes in the field, this second edition includes information on recent programming trends, marketing in the digital age, and the evolving role of theaters in economic and community development. Chapters discuss topics such as: Front- and back-of-house operations Managing nonprofit and commercial renters Building and managing a board of directors The financial management of theaters The necessary skills and attributes of a successful theater manager The unique opportunities and challenges of operating historic, outdoor, and campus-based theaters. Every theater manager needs this invaluable guide filled with the proven strategies of managers, staff, and volunteer leaders covering virtually every aspect of running a theater—from drawing audiences and fundraising to facility development and community involvement.
Author: Raymond Harris
Publisher: BroadStreet Publishing Group LLC
ISBN: 1424557569
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
You don’t need to quit your day job to serve God. Do you find it difficult to work with joy? Do you have a hard time with coworkers? Is your identity wrapped up in your job? Many Christian leaders struggle to bridge the gap between the sacred and the secular—particularly at work. Raymond Harris addressed this dilemma and found true success as one of the most prolific American architects. Business by Design draws upon biblical principles and life experiences to help you:avoid the swirl of busyness and develop an eternity-driven mind-set.exceed worldly standards and demonstrate generosity, compassion, forgiveness, and diligence.look beyond your own needs and use profits to promote God’s kingdom.let go of feeling you’re not doing enough for God and recognize your service to Him at work. The teachings and example of Jesus can transform your professional life and make you more effective in the workplace. Join your faith and work, and discover your ultimate purpose.
Author: Thomas Piketty
Publisher: Harvard University Press
ISBN: 0674979850
Category : Business & Economics
Languages : en
Pages : 817
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Book Description
What are the grand dynamics that drive the accumulation and distribution of capital? Questions about the long-term evolution of inequality, the concentration of wealth, and the prospects for economic growth lie at the heart of political economy. But satisfactory answers have been hard to find for lack of adequate data and clear guiding theories. In this work the author analyzes a unique collection of data from twenty countries, ranging as far back as the eighteenth century, to uncover key economic and social patterns. His findings transform debate and set the agenda for the next generation of thought about wealth and inequality. He shows that modern economic growth and the diffusion of knowledge have allowed us to avoid inequalities on the apocalyptic scale predicted by Karl Marx. But we have not modified the deep structures of capital and inequality as much as we thought in the optimistic decades following World War II. The main driver of inequality--the tendency of returns on capital to exceed the rate of economic growth--today threatens to generate extreme inequalities that stir discontent and undermine democratic values if political action is not taken. But economic trends are not acts of God. Political action has curbed dangerous inequalities in the past, the author says, and may do so again. This original work reorients our understanding of economic history and confronts us with sobering lessons for today.
