Handling Verbal Confrontation PDF Download
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Author: Robert Vincent Gerard
Publisher: Oughten House Foundation, Inc.
ISBN: 9781880666050
Category : Language Arts & Disciplines
Languages : en
Pages : 124
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Book Description
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
Author: Robert Vincent Gerard
Publisher: Oughten House Foundation, Inc.
ISBN: 9781880666050
Category : Language Arts & Disciplines
Languages : en
Pages : 124
Get Book Here
Book Description
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
Author: Barbara Pachter
Publisher: Da Capo Press
ISBN: 9781569246085
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
A stepbystep guide to confronting life's most difficult problems, and people, offers readers effective, proven strategies for assertiveness within the bounds of professional and social etiquette. 25,000 first printing. Tour.
Author: Amanda Ripley
Publisher: Simon and Schuster
ISBN: 1982128577
Category : Business & Economics
Languages : en
Pages : 368
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Book Description
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Robert Gerard
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, promotes mediocre performance, business failures, lawsuits, marital arguments, boredom, and apa- thy. It creates stress and heartache. Itincreases our consumption of aspirin, alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. The forgotten art of saying what's on your mind from the bottom of your heart has gone to pasture. Our ability to stand up for our rights has been replaced by apathy, superficiality, and "anything for a quiet life". Well, my friends, those days are about to end. You are about to learn a new and proven technique that will help you toconfront verbally and reach a mutual agreement through collaboration. Handling Verbal Confrontation is an uplifting and revealing book that can immediately improve your skill level when verbally confronting others. The book presents a step-by-step method to obtain consensus from "Win-Win-Win" confrontations. It offers sound advice on how you can build relationships in the midst of adversarial situations.
Author: Martha Langelan
Publisher: Simon and Schuster
ISBN: 9780671788568
Category : Social Science
Languages : en
Pages : 386
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Book Description
Back Off is filled with real-life success stories from women who have stopped harassers cold: -- Sharon, who succeeded in stopping a whole crew of habitual harassers in a city park... -- Stephanie, a ten-year-old who confronted and escaped a child molester... -- Catharine and Molly, who stood up to their landlord and stopped him from harassing the tenants... and dozens more. From an eight-year-old who successfully challenged two young harassers on the playground to an organized group of fifty women who confronted a dockworker in response to an attempted rape on the job, here's what they did, how they did it -- and how you can do it, too. Back Off is the first book to focus on the direct-action tactics that work and the first to deal with harassment everywhere it takes place, in both blue-collar and white-collar jobs, at school, on the street, on the bus or subway, in the park, even in church. Back Off examines the dynamics of sex and power in sexual harassment, the motives behind harassers' actions, and why traditional responses such as appeasement or aggression don't work, and describes the successful resistance strategies that you really can use -- including nonviolent personal confrontation techniques, group confrontations, administrative remedies, and formal lawsuits.
Author: Scott Cooper
Publisher: Harmony
ISBN: 0812932404
Category : Family & Relationships
Languages : en
Pages : 210
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Book Description
Sticks and Stones helps parents teach kids how to speak up for themselves more assertively, gently, and effectively. Each chapter, based on the characteristics of a particular bird, uses a wealth of examples and imaginative exercises to give kids the confidence to speak truth to power. This unique guide, beautifully illustrated with line drawings of each bird and informed by the author's gentle humor, will help kids be effective communicators and includes easy-to-follow exercises and sample scripts. Examples include: Shut down bullies (The Way of the Blue Jay) Overcome shyness (The Way of the Black Bird) Counter peer pressure (The Way of the Hummingbird) Resolve fights (The Way of the Dove) Accept blame (The Way of the Crow) And more
Author: Stella Ting-Toomey
Publisher: SAGE Publications
ISBN: 1506320260
Category : Language Arts & Disciplines
Languages : en
Pages : 249
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Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Author: George J. Thompson
Publisher: Charles C. Thomas Publisher
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 170
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Book Description
This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elements perspective, audience, voice, purpose and organization. The principles and techniques described can be used in practically every verbal encounter. Each chapter includes case studies that give readers practice in developing rhetorical strategies for handling street encounters and dealing with the public. The final chapter provides a professional model for police officers. It presents a definition of the law enforcement profession that will command respect from the public and offer those in the profession a firm sense of identity.
Author: Mark Goulston
Publisher: AMACOM
ISBN: 0814439594
Category : Self-Help
Languages : en
Pages : 273
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Book Description
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
