Handbook of the Free Public Library, of Hoboken, N.J. ... Containing Useful and General Information for Its Readers and Patrons PDF Download
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Author: Hoboken (N.J.). Free Public Library
Publisher:
ISBN:
Category : Library rules and regulations
Languages : en
Pages : 28
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Book Description
Author: Hoboken (N.J.). Free Public Library
Publisher:
ISBN:
Category : Library rules and regulations
Languages : en
Pages : 28
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Book Description
Author: Library of Congress
Publisher:
ISBN:
Category : Catalogs, Union
Languages : en
Pages : 712
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Book Description
Author: Public Library Commission of New Jersey
Publisher:
ISBN:
Category : Libraries
Languages : en
Pages : 178
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Book Description
Author: Shelley Elizabeth Mosley
Publisher: Bloomsbury Publishing USA
ISBN: 1610692845
Category : Language Arts & Disciplines
Languages : en
Pages : 188
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Book Description
Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations. Every library experiences difficult patrons. Thorough preparation is the best defense: it's always much better to be proactive than reactive. The authors of Crash Course in Dealing with Difficult Library Customers realized that these kinds of situations are more universal than unique, despite the great variations in library environments and customer bases, and pooled their more than 100 years of experience to offer practical advice that will help library staff prepare for the many kinds of "worst case scenarios"—before they arise. The book identifies the basic types of problem-causing individuals, thoroughly overviews effective strategies for offsetting their actions, and explains how to successfully manage the stressful, emotionally charged situations that can arise. Drawing on their extensive real-world experience, the authors provide instructions for "last resort" options when dealing with illegal activities, acknowledge the rights of employees in difficult situations, and present strategies that will minimize staff members' stress levels when dealing with patrons. While this book will be extremely valuable to public library staff, it addresses common situations that can happen in public service at any type of library. Administrators who need to develop policies to protect their staff and their users will also find this unique work essential reading.
Author: Robert J. Grover Professor Emeritus
Publisher: Bloomsbury Publishing USA
ISBN: 1591587980
Category : Language Arts & Disciplines
Languages : en
Pages : 225
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Book Description
Based on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency. Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. Assessing Information Needs: Managing Transformative Library Services was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency. The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book then shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions. Rooted in a philosophy of customer service, the method presented here is perfect for public, school, academic, and special libraries or other types of information agencies.
Author:
Publisher:
ISBN:
Category : Machinery
Languages : en
Pages : 320
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Book Description
Author:
Publisher:
ISBN:
Category : Science
Languages : en
Pages : 438
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Book Description
Monthly magazine devoted to topics of general scientific interest.
Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 900
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Book Description
Author:
Publisher:
ISBN:
Category : Music
Languages : en
Pages : 916
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Book Description
Author: ITE (Institute of Transportation Engineers)
Publisher: John Wiley & Sons
ISBN: 1118762355
Category : Technology & Engineering
Languages : en
Pages : 1204
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Book Description
A multi-disciplinary approach to transportation planning fundamentals The Transportation Planning Handbook is a comprehensive, practice-oriented reference that presents the fundamental concepts of transportation planning alongside proven techniques. This new fourth edition is more strongly focused on serving the needs of all users, the role of safety in the planning process, and transportation planning in the context of societal concerns, including the development of more sustainable transportation solutions. The content structure has been redesigned with a new format that promotes a more functionally driven multimodal approach to planning, design, and implementation, including guidance toward the latest tools and technology. The material has been updated to reflect the latest changes to major transportation resources such as the HCM, MUTCD, HSM, and more, including the most current ADA accessibility regulations. Transportation planning has historically followed the rational planning model of defining objectives, identifying problems, generating and evaluating alternatives, and developing plans. Planners are increasingly expected to adopt a more multi-disciplinary approach, especially in light of the rising importance of sustainability and environmental concerns. This book presents the fundamentals of transportation planning in a multidisciplinary context, giving readers a practical reference for day-to-day answers. Serve the needs of all users Incorporate safety into the planning process Examine the latest transportation planning software packages Get up to date on the latest standards, recommendations, and codes Developed by The Institute of Transportation Engineers, this book is the culmination of over seventy years of transportation planning solutions, fully updated to reflect the needs of a changing society. For a comprehensive guide with practical answers, The Transportation Planning Handbook is an essential reference.
