Author: Evan Rapport
Publisher: Oxford University Press, USA
ISBN: 0199379033
Category : History
Languages : en
Pages : 257
Book Description
'Greeted with Smiles' explores the circumstances facing new American immigrants, using the music of the Bukharian Jews to gain entrance into their community and their culture. Author Evan Rapport investigates the transformation of Bukharian identity through an examination of corresponding changes in its music, focusing on three of these distinct but overlapping repertoires - maquom, Jewish religious music and popular music.
Greeted with Smiles
Author: Evan Rapport
Publisher: Oxford University Press, USA
ISBN: 0199379033
Category : History
Languages : en
Pages : 257
Book Description
'Greeted with Smiles' explores the circumstances facing new American immigrants, using the music of the Bukharian Jews to gain entrance into their community and their culture. Author Evan Rapport investigates the transformation of Bukharian identity through an examination of corresponding changes in its music, focusing on three of these distinct but overlapping repertoires - maquom, Jewish religious music and popular music.
Publisher: Oxford University Press, USA
ISBN: 0199379033
Category : History
Languages : en
Pages : 257
Book Description
'Greeted with Smiles' explores the circumstances facing new American immigrants, using the music of the Bukharian Jews to gain entrance into their community and their culture. Author Evan Rapport investigates the transformation of Bukharian identity through an examination of corresponding changes in its music, focusing on three of these distinct but overlapping repertoires - maquom, Jewish religious music and popular music.
Amaze Every Customer Every Time
Author: Shep Hyken
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Because Amelia Smiled
Author: David Ezra Stein
Publisher: Candlewick Press
ISBN: 1536227943
Category : Juvenile Fiction
Languages : en
Pages : 43
Book Description
Just try not to smile! A positively inspiring picture book from the creator of the Caldecott Honor–winning Interrupting Chicken. Because Amelia smiles as she skips down the street, her neighbor Mrs. Higgins smiles too, and decides to send a care package of cookies to her grandson Lionel in Mexico. The cookies give Lionel an idea, and his idea inspires a student, who in turn inspires a ballet troupe in England! And so the good feelings that started with Amelia’s smile make their way around the world, from a goodwill recital in Israel, to an impromptu rumba concert in Paris, to a long-awaited marriage proposal in Italy, to a knitted scarf for a beloved niece back in New York. Putting a unique spin on "what goes around comes around," David Ezra Stein’s charmingly illustrated story reminds us that adding even a small dose of kindness into the world is sure to spur more and more kindness, which could eventually make its way back to you!
Publisher: Candlewick Press
ISBN: 1536227943
Category : Juvenile Fiction
Languages : en
Pages : 43
Book Description
Just try not to smile! A positively inspiring picture book from the creator of the Caldecott Honor–winning Interrupting Chicken. Because Amelia smiles as she skips down the street, her neighbor Mrs. Higgins smiles too, and decides to send a care package of cookies to her grandson Lionel in Mexico. The cookies give Lionel an idea, and his idea inspires a student, who in turn inspires a ballet troupe in England! And so the good feelings that started with Amelia’s smile make their way around the world, from a goodwill recital in Israel, to an impromptu rumba concert in Paris, to a long-awaited marriage proposal in Italy, to a knitted scarf for a beloved niece back in New York. Putting a unique spin on "what goes around comes around," David Ezra Stein’s charmingly illustrated story reminds us that adding even a small dose of kindness into the world is sure to spur more and more kindness, which could eventually make its way back to you!
Happy Campers
Author: Audrey Monke
Publisher: Center Street
ISBN: 154608178X
Category : Family & Relationships
Languages : en
Pages : 277
Book Description
Audrey "Sunshine" Monke, mother of five and camp owner-director, shares nine powerful parenting techniques-inspired by the research-based practices of summer camp-to help kids thrive and families become closer. Research has proven that kids are happier and gain essential social and emotional skills at camp. A recognized parenting expert, Audrey Monke distills what she's learned from thousands of interactions with campers, camp counselors, and parents, and from her research in positive psychology, to offer intentional strategies parents can use to foster the benefits of camp at home. Our screen-obsessed, competitive society makes it harder than ever to raise happy, thriving kids. But there are tried-and-true methods that can help. Instead of rearing a generation of children who are overwhelmed, anxious, depressed, and who struggle to become independent, responsible adults, parents can create a culture that promotes the growth of important character traits and the social skills kids need for meaningful, successful lives. Thousands of parents attest to the "magical" benefits of summer camp for their kids, noting their children return more joyful, positive, confident, and resilient after just a few weeks. But you can learn exactly what it takes to promote these benefits at home. Complete with specific ideas to implement the most effective summer camp secrets, Happy Campers is a one of a kind resource for raising happy, socially intelligent, successful kids.
Publisher: Center Street
ISBN: 154608178X
Category : Family & Relationships
Languages : en
Pages : 277
Book Description
Audrey "Sunshine" Monke, mother of five and camp owner-director, shares nine powerful parenting techniques-inspired by the research-based practices of summer camp-to help kids thrive and families become closer. Research has proven that kids are happier and gain essential social and emotional skills at camp. A recognized parenting expert, Audrey Monke distills what she's learned from thousands of interactions with campers, camp counselors, and parents, and from her research in positive psychology, to offer intentional strategies parents can use to foster the benefits of camp at home. Our screen-obsessed, competitive society makes it harder than ever to raise happy, thriving kids. But there are tried-and-true methods that can help. Instead of rearing a generation of children who are overwhelmed, anxious, depressed, and who struggle to become independent, responsible adults, parents can create a culture that promotes the growth of important character traits and the social skills kids need for meaningful, successful lives. Thousands of parents attest to the "magical" benefits of summer camp for their kids, noting their children return more joyful, positive, confident, and resilient after just a few weeks. But you can learn exactly what it takes to promote these benefits at home. Complete with specific ideas to implement the most effective summer camp secrets, Happy Campers is a one of a kind resource for raising happy, socially intelligent, successful kids.
Victoria
Author: May Agnes Fleming
Publisher:
ISBN:
Category :
Languages : en
Pages : 130
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 130
Book Description
The Smile Shop
Author: Satoshi Kitamura
Publisher: Holiday House
ISBN: 1682633500
Category : Juvenile Fiction
Languages : en
Pages : 34
Book Description
Acclaimed author-illustrator Satoshi Kitamura (Hat Tricks) celebrates human connection and community in this hopeful story about a boy, a benevolent shopkeeper, and a shared smile. A small boy has saved all his pocket money, and today's the day he'll buy something special just for himself! There's lots to see and smell at the market, from tasty pies to colorful toys and noisy instruments. But before he can even make up his mind, disaster strikes, and he loses his money down a drain. Oh no! But wait, what's this? A store called the Smile Shop? Could he buy a smile? A small one, perhaps, to cheer himself? Featuring charming, classic illustrations reminiscent of Maurice Sendak and Tomie dePaola, Satoshi Kitamura's The Smile Shop is an absorbing story of community, self-worth, and the effect of a smile shared between two people. An apt parable for a time when smiles and expressions of warmth are in high demand.
Publisher: Holiday House
ISBN: 1682633500
Category : Juvenile Fiction
Languages : en
Pages : 34
Book Description
Acclaimed author-illustrator Satoshi Kitamura (Hat Tricks) celebrates human connection and community in this hopeful story about a boy, a benevolent shopkeeper, and a shared smile. A small boy has saved all his pocket money, and today's the day he'll buy something special just for himself! There's lots to see and smell at the market, from tasty pies to colorful toys and noisy instruments. But before he can even make up his mind, disaster strikes, and he loses his money down a drain. Oh no! But wait, what's this? A store called the Smile Shop? Could he buy a smile? A small one, perhaps, to cheer himself? Featuring charming, classic illustrations reminiscent of Maurice Sendak and Tomie dePaola, Satoshi Kitamura's The Smile Shop is an absorbing story of community, self-worth, and the effect of a smile shared between two people. An apt parable for a time when smiles and expressions of warmth are in high demand.
The Bulletin
Author: California State Prison at San Quentin
Publisher:
ISBN:
Category :
Languages : en
Pages : 470
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 470
Book Description
The Knowledge Gap
Author: Natalie Wexler
Publisher: Penguin
ISBN: 0735213569
Category : Education
Languages : en
Pages : 354
Book Description
“Essential reading for teachers, education administrators, and policymakers alike.” —STARRED Library Journal The untold story of the root cause of America's education crisis It was only after years within the education reform movement that Natalie Wexler stumbled across a hidden explanation for our country's frustrating lack of progress when it comes to providing every child with a quality education. The problem wasn't one of the usual scapegoats: lazy teachers, shoddy facilities, lack of accountability. It was something no one was talking about: the elementary school curriculum's intense focus on decontextualized reading comprehension "skills" at the expense of actual knowledge. In the tradition of Dale Russakoff's The Prize and Dana Goldstein's The Teacher Wars, Wexler brings together history, research, and compelling characters to pull back the curtain on this fundamental flaw in our education system--one that fellow reformers, journalists, and policymakers have long overlooked, and of which the general public, including many parents, remains unaware. But The Knowledge Gap isn't just a story of what schools have gotten so wrong--it also follows innovative educators who are in the process of shedding their deeply ingrained habits, and describes the rewards that have come along: students who are not only excited to learn but are also acquiring the knowledge and vocabulary that will enable them to succeed. If we truly want to fix our education system and unlock the potential of our neediest children, we have no choice but to pay attention.
Publisher: Penguin
ISBN: 0735213569
Category : Education
Languages : en
Pages : 354
Book Description
“Essential reading for teachers, education administrators, and policymakers alike.” —STARRED Library Journal The untold story of the root cause of America's education crisis It was only after years within the education reform movement that Natalie Wexler stumbled across a hidden explanation for our country's frustrating lack of progress when it comes to providing every child with a quality education. The problem wasn't one of the usual scapegoats: lazy teachers, shoddy facilities, lack of accountability. It was something no one was talking about: the elementary school curriculum's intense focus on decontextualized reading comprehension "skills" at the expense of actual knowledge. In the tradition of Dale Russakoff's The Prize and Dana Goldstein's The Teacher Wars, Wexler brings together history, research, and compelling characters to pull back the curtain on this fundamental flaw in our education system--one that fellow reformers, journalists, and policymakers have long overlooked, and of which the general public, including many parents, remains unaware. But The Knowledge Gap isn't just a story of what schools have gotten so wrong--it also follows innovative educators who are in the process of shedding their deeply ingrained habits, and describes the rewards that have come along: students who are not only excited to learn but are also acquiring the knowledge and vocabulary that will enable them to succeed. If we truly want to fix our education system and unlock the potential of our neediest children, we have no choice but to pay attention.
Brotherhood of Locomotive Firemen and Enginemen's Magazine
Author:
Publisher:
ISBN:
Category : Locomotives
Languages : en
Pages : 940
Book Description
Publisher:
ISBN:
Category : Locomotives
Languages : en
Pages : 940
Book Description
Locomotive Firemen's Magazine
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 974
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 974
Book Description