Author: Evan Rapport
Publisher: Oxford University Press, USA
ISBN: 0199379033
Category : History
Languages : en
Pages : 257
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Book Description
'Greeted with Smiles' explores the circumstances facing new American immigrants, using the music of the Bukharian Jews to gain entrance into their community and their culture. Author Evan Rapport investigates the transformation of Bukharian identity through an examination of corresponding changes in its music, focusing on three of these distinct but overlapping repertoires - maquom, Jewish religious music and popular music.
Author: Shep Hyken
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
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Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Author: David Ezra Stein
Publisher: Candlewick Press
ISBN: 1536227943
Category : Juvenile Fiction
Languages : en
Pages : 43
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Book Description
Just try not to smile! A positively inspiring picture book from the creator of the Caldecott Honor–winning Interrupting Chicken. Because Amelia smiles as she skips down the street, her neighbor Mrs. Higgins smiles too, and decides to send a care package of cookies to her grandson Lionel in Mexico. The cookies give Lionel an idea, and his idea inspires a student, who in turn inspires a ballet troupe in England! And so the good feelings that started with Amelia’s smile make their way around the world, from a goodwill recital in Israel, to an impromptu rumba concert in Paris, to a long-awaited marriage proposal in Italy, to a knitted scarf for a beloved niece back in New York. Putting a unique spin on "what goes around comes around," David Ezra Stein’s charmingly illustrated story reminds us that adding even a small dose of kindness into the world is sure to spur more and more kindness, which could eventually make its way back to you!
Author: Audrey Monke
Publisher: Center Street
ISBN: 154608178X
Category : Family & Relationships
Languages : en
Pages : 277
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Book Description
Audrey "Sunshine" Monke, mother of five and camp owner-director, shares nine powerful parenting techniques-inspired by the research-based practices of summer camp-to help kids thrive and families become closer. Research has proven that kids are happier and gain essential social and emotional skills at camp. A recognized parenting expert, Audrey Monke distills what she's learned from thousands of interactions with campers, camp counselors, and parents, and from her research in positive psychology, to offer intentional strategies parents can use to foster the benefits of camp at home. Our screen-obsessed, competitive society makes it harder than ever to raise happy, thriving kids. But there are tried-and-true methods that can help. Instead of rearing a generation of children who are overwhelmed, anxious, depressed, and who struggle to become independent, responsible adults, parents can create a culture that promotes the growth of important character traits and the social skills kids need for meaningful, successful lives. Thousands of parents attest to the "magical" benefits of summer camp for their kids, noting their children return more joyful, positive, confident, and resilient after just a few weeks. But you can learn exactly what it takes to promote these benefits at home. Complete with specific ideas to implement the most effective summer camp secrets, Happy Campers is a one of a kind resource for raising happy, socially intelligent, successful kids.
Author: Natalie Wexler
Publisher: Penguin
ISBN: 0735213569
Category : Education
Languages : en
Pages : 354
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Book Description
The untold story of the root cause of America's education crisis--and the seemingly endless cycle of multigenerational poverty. It was only after years within the education reform movement that Natalie Wexler stumbled across a hidden explanation for our country's frustrating lack of progress when it comes to providing every child with a quality education. The problem wasn't one of the usual scapegoats: lazy teachers, shoddy facilities, lack of accountability. It was something no one was talking about: the elementary school curriculum's intense focus on decontextualized reading comprehension "skills" at the expense of actual knowledge. In the tradition of Dale Russakoff's The Prize and Dana Goldstein's The Teacher Wars, Wexler brings together history, research, and compelling characters to pull back the curtain on this fundamental flaw in our education system--one that fellow reformers, journalists, and policymakers have long overlooked, and of which the general public, including many parents, remains unaware. But The Knowledge Gap isn't just a story of what schools have gotten so wrong--it also follows innovative educators who are in the process of shedding their deeply ingrained habits, and describes the rewards that have come along: students who are not only excited to learn but are also acquiring the knowledge and vocabulary that will enable them to succeed. If we truly want to fix our education system and unlock the potential of our neediest children, we have no choice but to pay attention.
Author: Darryl Davis
Publisher: McGraw Hill Professional
ISBN: 0071819878
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
You are designed to smile! If you're wondering why you don’t smile more in your life, then you may need to take a close look at why you do the things you do and why you don't do the things you know you should. What would make you smile? Starting and running your own business? Taking your corporate career to the next level? Spending more personal time with family and friends? Whatever facet of life you feel stuck in, How to Design a Life Worth Smiling About will pull you out of the rut and get your wheels moving in the right direction. Motivational speaker and success coach legend Darryl Davis shares his proven, no-nonsense program for making strategic changes to dramatically improve your life and increase your sense of purpose. Based on a unique and powerful combination of brain science, timeless wisdom, and good old common sense, How to Design a Life Worth Smiling About helps you: Identify negative automatic thoughts and take control of them Replace bad habits with good ones using scientifically proven methods Take full responsibility for your life, helping you feel more in control of your circumstances Form relationships with positive people Free yourself from the fear of change and let go of the past And the best part is, this is all a lot easier to accomplish than you think! You just have to take it step-by-step—and Davis serves as your personal guide to every point in the journey. Filled with hands-on exercises for brainstorming, focusing, and putting your ideas into action! In How to Design a Life Worth Smiling About, bestselling author Darryl Davis helps you meet any challenge with a positive outlook—and provides proven reasons why this generates very real business benefits. Davis gives you the tools you need to overcome negativity and make vast improvements to your life at home and in the office. He provides practical step-by-step tools for managing stress, dealing with difficult personalities, sparking self-motivation, and overcoming rejection. Happiness is within your control. Get How to Design a Life Worth Smiling About and start your journey to a purposeful, satisfying life today. PRAISE FOR HOW TO DESIGN A LIFE WORTH SMILING ABOUT "This book shows you how to build warmth, credibility and trust with people in your business and personal life." -- BRIAN TRACY, Author, Ultimate Sales Success "This is an exceptional book on how our thought process can control our lives. By understanding that we have the power to create new thought pathways, we can live fuller, happier, and healthier lives." -- DR. NIDO QUBEIN, President, High Point University and Chairman, Great Harvest Bread Co. "We all know the energy we feel when we're happy. In this book, Darryl helps us become intentional about how to make those days the dominant rather than occasional part of our lives." -- PAM O'CONNOR, President/CEO, Leading Real Estate Companies of the World
Author: John Marshall
Publisher: Ballantine Books
ISBN: 0345549651
Category : Biography & Autobiography
Languages : en
Pages : 376
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Book Description
For readers of Three Cups of Tea; Eat, Pray, Love; and Wild comes the inspiring story of an ordinary American family that embarks on an extraordinary journey. Wide-Open World follows the Marshall family as they volunteer their way around the globe, living in a monkey sanctuary in Costa Rica, teaching English in rural Thailand, and caring for orphans in India. There’s a name for this kind of endeavor—voluntourism—and it might just be the future of travel. Oppressive heat, grueling bus rides, backbreaking work, and one vicious spider monkey . . . Best family vacation ever! John Marshall needed a change. His twenty-year marriage was falling apart, his seventeen-year-old son was about to leave home, and his fourteen-year-old daughter was lost in cyberspace. Desperate to get out of a rut and reconnect with his family, John dreamed of a trip around the world, a chance to leave behind, if only just for a while, routines and responsibilities. He didn’t have the money for resorts or luxury tours, but he did have an idea that would make traveling the globe more affordable and more meaningful than he’d ever imagined: The family would volunteer their time and energy to others in far-flung locales. Wide-Open World is the inspiring true story of the six months that changed the Marshall family forever. Once they’d made the pivotal decision to go, John and his wife, Traca, quit their jobs, pulled their kids out of school, and embarked on a journey that would take them far off the beaten path, and far out of their comfort zones. Here is the totally engaging, bluntly honest chronicle of the Marshalls’ life-altering adventure from Central America to East Asia. It was no fairy tale. The trip offered little rest, even less relaxation, and virtually no certainty of what was to come. But it did give the Marshalls something far more valuable: a once-in-a-lifetime opportunity to conquer personal fears, strengthen family bonds, and find their true selves by helping those in need. In the end, as John discovered, he and his family did not change the world. It was the world that changed them. Praise for Wide-Open World “Marshall’s use of rich details locates readers firmly in each time and place, enabling them to sense the adventure, wonder and joy he experienced in his surroundings and in watching his children grow into hardworking, more responsible teens, as well as the frustrations and disappointments he and his family inevitably encountered along the way. A great armchair adventure that should inspire others to consider voluntourism as a way to help others and see the world.”—Kirkus Reviews “Each new location combines beautiful scenery with a dose of sentiment, a good deal of humor, and some heartfelt consideration of the human condition. . . . His philosophy may not fit everyone and the ending is bittersweet, but this is an enticing call to service.”—Publishers Weekly “Wide-Open World is an adventure made up of countless small moments of human connection. It’s an armchair travelogue that may well inspire you to do good off the beaten path.”—BookPage “For anyone who has ever imagined what it would be like to pack up, unplug, pull the kids out of school, and travel around the world, this volunteer adventure is your ticket. Wide-Open World will move, engage, and inspire you, even if you never leave the couch.”—Christina Baker Kline, #1 New York Times bestselling author of Orphan Train
Author: Berislav Branko Dujlovich
Publisher: Xlibris Corporation
ISBN: 1425703275
Category : Biography & Autobiography
Languages : en
Pages : 242
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Book Description
The true story of Berislav Branko Dujlovich, a Croatian Immigrant, and his staggering journey to America.
Author:
Publisher:
ISBN:
Category : Berkshire County (Mass.)
Languages : en
Pages : 260
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Book Description
Author: Anonymous
Publisher: BoD – Books on Demand
ISBN: 336887098X
Category :
Languages : en
Pages : 245
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Book Description
