Root Cause Analysis, Second Edition

Root Cause Analysis, Second Edition PDF Author: Duke Okes
Publisher: Quality Press
ISBN: 0873899822
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.

Root Cause Analysis, Second Edition

Root Cause Analysis, Second Edition PDF Author: Duke Okes
Publisher: Quality Press
ISBN: 0873899822
Category : Business & Economics
Languages : en
Pages : 209

Get Book Here

Book Description
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.

Problem Solving 101

Problem Solving 101 PDF Author: Ken Watanabe
Publisher: Penguin
ISBN: 1101029188
Category : Business & Economics
Languages : en
Pages : 130

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Book Description
The fun and simple problem-solving guide that took Japan by storm Ken Watanabe originally wrote Problem Solving 101 for Japanese schoolchildren. His goal was to help shift the focus in Japanese education from memorization to critical thinking, by adapting some of the techniques he had learned as an elite McKinsey consultant. He was amazed to discover that adults were hungry for his fun and easy guide to problem solving and decision making. The book became a surprise Japanese bestseller, with more than 370,000 in print after six months. Now American businesspeople can also use it to master some powerful skills. Watanabe uses sample scenarios to illustrate his techniques, which include logic trees and matrixes. A rock band figures out how to drive up concert attendance. An aspiring animator budgets for a new computer purchase. Students decide which high school they will attend. Illustrated with diagrams and quirky drawings, the book is simple enough for a middleschooler to understand but sophisticated enough for business leaders to apply to their most challenging problems.

Because a Little Bug Went Ka-Choo!

Because a Little Bug Went Ka-Choo! PDF Author: Rosetta Stone
Publisher: Random House Books for Young Readers
ISBN: 0394831306
Category : Juvenile Fiction
Languages : en
Pages : 49

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Book Description
Follow along as one sneeze turns a town upside down in this classic easy reader by “Rosetta Stone”—the pen name for Dr. Seuss writing with Michael Frith! Just one "KA-CHOO" causes a whole chain of hilarity, from a splashing turtle to a wet hen, to a flying policeman, a sinking boat, and just about everyone crashing a circus parade! Readers young and old will be entertained by this silly story. So, turn the page and find out what could possibly happen next! Beginner Books are fun, funny, and easy to read! Launched by Dr. Seuss in 1957 with the publication of The Cat in the Hat, this beloved early reader series motivates children to read on their own by using simple words with illustrations that give clues to their meaning. Featuring a combination of kid appeal, supportive vocabulary, and bright, cheerful art, Beginner Books will encourage a love of reading in children ages 3–7.

Upstream

Upstream PDF Author: Dan Heath
Publisher: Simon and Schuster
ISBN: 1982134747
Category : Business & Economics
Languages : en
Pages : 320

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Book Description
Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?

5 Whys

5 Whys PDF Author: Majed F Rajeh
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 118

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Book Description
This book is intended for anyone who wants to know about the 5 Whys and how to use them.The Five Whys tool is considered as the number one tool in ease of use in recognizing the truth of the problems and revealing its causing secrets, as it is considered a complement to many quality tools and systems. Although, there are few who can explain it well, and some even talk about it as if nothing.If you are a student, worker, manager, nurse, teacher, unemployed or anything else and you encounter problems and want to solve them from their roots in an easy and effective way, then this book will help you put your feet on the route of knowledge.As a help, I added templates to help you sort ideas and find causes.When I wrote this work, I tried to keep away from prolonged unhelpful explanation or the use of theorizing. I relied on my accumulated experience over more than 20 years in the field of quality to summarize this topic in an easy, smooth and possibly new way.In this book, you will learn about: - Definition of the problem.- How to represent the problem as a tree.- Learn about the Five Whys.- Types of the Five Whys: simple, tree, in an organization.- When to use each type or method.- Detailed usage steps.- When to stop asking questions.- How to know that you have reached the root of the problem.- Attributes that the problem-solving persons should have.- How to benefit you as a leader.- How to benefit you in your job.- Rocket and the fly theory in dealing with problems.- Examples, exercises, models, etc

El Sistema de Produccion Toyota

El Sistema de Produccion Toyota PDF Author: Taiichi Ohno
Publisher: Routledge
ISBN: 135145367X
Category : Business & Economics
Languages : es
Pages : 131

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Book Description
Si usted quiere entender como se origino el sistema de producci?n Toyota y por que tiene exito, debe leer este libro. Aqui encontrara una introducci?n avanzada del justo a tiempo. El mundo le debe mucho a Taiichi Ohno. Nos ha demostrado como fbricar con mayor eficacia, como reducir costos, como producir una mayor calidad, y a examinar atentamente como nosotros, en nuestra calidad de seres humanos, trabajamos en una fbrica. El relato que Ohno cuenta en este libro es brillante. Deberia ser leido por todos los gerentes. No es solo un relato acerca de la fabricaci?n; sino tambien sobre como dirigir exitosamente una empresa.

The Great Mental Models, Volume 1

The Great Mental Models, Volume 1 PDF Author: Shane Parrish
Publisher: Penguin
ISBN: 0593719972
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Gamestorming

Gamestorming PDF Author: Dave Gray
Publisher: "O'Reilly Media, Inc."
ISBN: 1449395902
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
Great things don't happen in a vacuum. But creating an environment for creative thinking and innovation can be a daunting challenge. How can you make it happen at your company? The answer may surprise you: gamestorming. This book includes more than 80 games to help you break down barriers, communicate better, and generate new ideas, insights, and strategies. The authors have identified tools and techniques from some of the world's most innovative professionals, whose teams collaborate and make great things happen. This book is the result: a unique collection of games that encourage engagement and creativity while bringing more structure and clarity to the workplace. Find out why -- and how -- with Gamestorming. Overcome conflict and increase engagement with team-oriented games Improve collaboration and communication in cross-disciplinary teams with visual-thinking techniques Improve understanding by role-playing customer and user experiences Generate better ideas and more of them, faster than ever before Shorten meetings and make them more productive Simulate and explore complex systems, interactions, and dynamics Identify a problem's root cause, and find the paths that point toward a solution

How to Solve Any Problem in Life

How to Solve Any Problem in Life PDF Author: Paul Cope
Publisher:
ISBN: 9781527293052
Category :
Languages : en
Pages : 650

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Book Description
Do you ever feel as though your life isn't what it was meant to be? Do you ever feel as though no matter what you've achieved it's never enough? As though there's something missing? A hole deep inside you can't fill no matter what you do, gently nagging away at you every day? Do you feel unfulfilled, alone or stuck? Do you feel as though no-one really understands you or knows who you really are? Do you ever worry about what other people think of you or spend your time thinking too much about what those other people are doing? Do you drink too much alcohol to get you through the week? Do you take drugs or watch too much porn? Do you find yourself compulsively picking up your phone to check for messages or to scroll mindlessly through social media accounts? Do you gamble or work too many hours? Do you struggle to sleep or have stomach problems? Do you ever explode with anger at what later feels like the smallest thing? Do you lie? Do you cheat? Do you manipulate? Do you need to be in control of everything around you? Do you bite your tongue and not say what you really want to say? Do you suffer from depression or any other mental-health issues, or do you have any physical health issues the doctors can't cure? If you could start your life all over again, would you make different decisions? Would you change the life you have if you could do it without anyone ever knowing how you really feel? If you answered yes to any one or more of the above questions, I know how you feel. I solved those problems in my life and now help people around the world solve their problems by addressing the root causes rather than treating the symptoms. Whether it's PTSD, anxiety, depression or something else entirely - I am here to help. Using tried and tested techniquesfrom the worlds of psychology, emotions, human behaviour, and NLP - amongst others - I can help you overcome your phobias, your addictions, and whatever else is holding you back in life. This is not about becoming a billionaire or buying a private jet. It's not about increasing your financial wealth or boosting your productivity. There are no life hacks in the work I do. This is about transforming your life from the ground up. In this book, I share everything I've learned that has transformed my life and the lives of people all around the world. It's 650 pages packed with everything I've learnt, which is two or three books for the price of one.

School Leader's Guide to Root Cause Analysis

School Leader's Guide to Root Cause Analysis PDF Author: Paul Preuss
Publisher: Routledge
ISBN: 1317926277
Category : Education
Languages : en
Pages : 225

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Book Description
Don’t jump from problem to solution without first investigating root causes. This book helps you more accurately focus on school improvement issues, so you can avoid wasting precious time and resources. It is clearly written, contains lots of real examples, and is presented in a style and format designed for the non-expert. It will help you make decisions which will improve learning for all students.