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Author: Serge Carrier
Publisher:
ISBN: 9782894527177
Category :
Languages : fr
Pages : 19
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Book Description
Author: Serge Carrier
Publisher:
ISBN: 9782894527177
Category :
Languages : fr
Pages : 19
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Book Description
Author: LAURENT.. SALEUR
Publisher:
ISBN:
Category :
Languages : fr
Pages :
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Book Description
Author: Jacques Couillard
Publisher:
ISBN:
Category :
Languages : fr
Pages : 106
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Book Description
Elabore par l'AQESSS, ce guide met en lumiere les fondements de la gestion integree de la qualite. Il definit les concepts inherents a cette philosophie de gestion et enonce les quatre conditions de reussite dans ce domaine. Plus encore, il propose un programme complet de gestion integree de la qualite.
Author: Jacques Couillard
Publisher:
ISBN: 9782896360833
Category :
Languages : fr
Pages : 106
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Book Description
Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319172514
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.
Author: Denis Ouimet
Publisher:
ISBN: 9782921507363
Category :
Languages : fr
Pages :
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Author:
Publisher:
ISBN:
Category : Accounting
Languages : en
Pages : 680
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Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1609605888
Category : Business & Economics
Languages : en
Pages : 2628
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Book Description
"This multi-volume reference examines critical issues and emerging trends in global business, with topics ranging from managing new information technology in global business operations to ethics and communication strategies"--Provided by publisher.
Author: Houcine Berbou
Publisher: Cambridge Scholars Publishing
ISBN: 1527549186
Category : Business & Economics
Languages : en
Pages : 500
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Book Description
This book brings together papers presented at the 3rd Conference of Research in Economics and Management (CIREG) held in Morocco in May 2016. With a focus on the challenges of SMEs and innovative solutions, they highlight the contribution of researchers in the fields of business and management, with all their micro and macro-economic aspects. They shed light on the universal scientific vision of the importance of SMEs with answers relevant to their local context and adapted to their specific national situation. The relevance of SME research lies in its heuristic value of analyzing change, rather than in constructing a category, a particularly useful empirical concept. This first volume is focused on economic issues.
Author: Dominique Siegel
Publisher: Editions L'Harmattan
ISBN: 2296374646
Category : Business & Economics
Languages : fr
Pages : 250
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Book Description
La gestion de la qualité représente un concept largement reconnu de nos jours. Mais, comment celui-ci se trouve-t-il intégré dans le diagnostic stratégique ? Cet ouvrage trace un cadre théorique pour comprendre les liens entre la matière stratégique et la gestion de la qualité. Une approche originale qui met en avant trois dimensions qui contribuent au développement d'une entreprise : 1) comment l'entreprise gère-t-elle ses processus et ses ressources humaines ? 2) Comment l'entreprise assure-t-elle l'intégration de ses produits auprès de sa clientèle ? 3) Comment l'entreprise communique-t-elle pour mieux vendre ?
