Author: Stedman Chandler
Publisher:
ISBN:
Category : Military intelligence
Languages : en
Pages : 198
Book Description
Front-line Intelligence
Author: Stedman Chandler
Publisher:
ISBN:
Category : Military intelligence
Languages : en
Pages : 198
Book Description
Publisher:
ISBN:
Category : Military intelligence
Languages : en
Pages : 198
Book Description
The Virtual Public Servant
Author: Stephen Jeffares
Publisher: Springer Nature
ISBN: 3030540847
Category : Political Science
Languages : en
Pages : 285
Book Description
With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.
Publisher: Springer Nature
ISBN: 3030540847
Category : Political Science
Languages : en
Pages : 285
Book Description
With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.
MI6: British Secret Intelligence Service Operations, 1909–1945
Author: Nigel West
Publisher: Pen and Sword
ISBN: 1526755750
Category : Political Science
Languages : en
Pages : 386
Book Description
The author of GCHG describes covert missions that “are worthy of spy fiction, but the entire book is utterly fascinating and informative. Brilliant!” (Books Monthly) Written by the renowned expert Nigel West, this book exposes the operations of Britain’s overseas intelligence-gathering organization, the famed Secret Intelligence Service, MI6, and traces its origins back to its inception in 1909. In this meticulously researched account, its activities and structure are described in detail, using original secret service documents. The main body of the book concerns MI6’s operations during the Second World War, and includes some remarkable successes and failures, including how MI6 financed a glamorous confidant of the German secret service; how a suspected French traitor was murdered by mistake; how Franco’s military advisors were bribed to keep Spain out of the war; how members of the Swedish secret police were blackmailed into helping the British war effort; how a sabotage operation in neutral Tangiers enabled the Allied landings in North Africa to proceed undetected; and how Britain’s generals ignored the first ULTRA decrypts because MI6 said that the information had come from “a well-placed source called BONIFACE.” In this new edition, operations undertaken by almost all of MI6’s overseas stations are recounted in extraordinary detail. They will fascinate both the professional intelligence officer and the general reader. The book includes organizational charts to illustrate MI6’s internal structure and its wartime network of overseas stations. Backed by numerous interviews with intelligence officers and their agents, this engaging inside story throws light on many wartime incidents that had previously remained unexplained. “[An] extraordinary book.” —The Daily Telegraph “Fascinating reading.” —Firetrench
Publisher: Pen and Sword
ISBN: 1526755750
Category : Political Science
Languages : en
Pages : 386
Book Description
The author of GCHG describes covert missions that “are worthy of spy fiction, but the entire book is utterly fascinating and informative. Brilliant!” (Books Monthly) Written by the renowned expert Nigel West, this book exposes the operations of Britain’s overseas intelligence-gathering organization, the famed Secret Intelligence Service, MI6, and traces its origins back to its inception in 1909. In this meticulously researched account, its activities and structure are described in detail, using original secret service documents. The main body of the book concerns MI6’s operations during the Second World War, and includes some remarkable successes and failures, including how MI6 financed a glamorous confidant of the German secret service; how a suspected French traitor was murdered by mistake; how Franco’s military advisors were bribed to keep Spain out of the war; how members of the Swedish secret police were blackmailed into helping the British war effort; how a sabotage operation in neutral Tangiers enabled the Allied landings in North Africa to proceed undetected; and how Britain’s generals ignored the first ULTRA decrypts because MI6 said that the information had come from “a well-placed source called BONIFACE.” In this new edition, operations undertaken by almost all of MI6’s overseas stations are recounted in extraordinary detail. They will fascinate both the professional intelligence officer and the general reader. The book includes organizational charts to illustrate MI6’s internal structure and its wartime network of overseas stations. Backed by numerous interviews with intelligence officers and their agents, this engaging inside story throws light on many wartime incidents that had previously remained unexplained. “[An] extraordinary book.” —The Daily Telegraph “Fascinating reading.” —Firetrench
Intelligence Gathering
Author: Orlando Wilson
Publisher:
ISBN:
Category :
Languages : en
Pages : 46
Book Description
Intelligence Gathering: Front Line HUMINT Considerations I think since human beings first learned how to talk, they have been spying and telling tails on each other. The only thing that has changed with intelligence gathering from the time Sun Tzu wrote his classic book "The Art of War" in the 5th Century BC and today is the technological advancements that only really started to develop in the 20th century. The basics of HUMINT tradecraft, personal security, and recruiting informants, etc. are still very similar if not the same as in the times of Sun Tzu and earlier. The information and HUMINT techniques I talk about in this book are simple, most are just common sense, but they will give you and insight into the skills and mindset required for HUMINT and counterintelligence operations. Most of the things I talk about in this book are double-sided; you can use the techniques to target others, but they can also be used to target you. If you're involved in serious investigative or intelligence work, you must always be on the watch out for others targeting you in one way or the other. These days those involved in the commercial HUMINT, private investigation or investigative journalism would must not only be aware of their personal security but also being arrested, sued and set up by those they are investigating. The risk of losing your job, business, home, money and ending up in jail in many cases are far higher that the risk of physical assault, these are all things those in the investigations business need to take into consideration on a case by case and daily basis. This book is a valuable reference book for those involved in private investigations, investigative journalism, corporate intelligence, HUMINT and counterintelligence operations as it details the raw facts of HUMINT and intelligence gathering. The Author "Orlando Wilson" has over 29 years' experience within the international security and investigations industry and regular organized projects in some very challenging locations. He is accustomed to dealing with five star ventures and third world issues, quite often in the same day! Working with Risks Incorporated he provides a full range of security, investigation, close protection and hostile environment training and services. He has an international network of operational professionals in Europe, Caribbean, Latin America, Middle East and Africa. Also have training locations in the US... He is also a published author and has been interviewed and written articles for numerous media outlets ranging from the New York Times to Soldier of Fortune Magazine on topics ranging from kidnapping, organized crime, surveillance to maritime piracy.
Publisher:
ISBN:
Category :
Languages : en
Pages : 46
Book Description
Intelligence Gathering: Front Line HUMINT Considerations I think since human beings first learned how to talk, they have been spying and telling tails on each other. The only thing that has changed with intelligence gathering from the time Sun Tzu wrote his classic book "The Art of War" in the 5th Century BC and today is the technological advancements that only really started to develop in the 20th century. The basics of HUMINT tradecraft, personal security, and recruiting informants, etc. are still very similar if not the same as in the times of Sun Tzu and earlier. The information and HUMINT techniques I talk about in this book are simple, most are just common sense, but they will give you and insight into the skills and mindset required for HUMINT and counterintelligence operations. Most of the things I talk about in this book are double-sided; you can use the techniques to target others, but they can also be used to target you. If you're involved in serious investigative or intelligence work, you must always be on the watch out for others targeting you in one way or the other. These days those involved in the commercial HUMINT, private investigation or investigative journalism would must not only be aware of their personal security but also being arrested, sued and set up by those they are investigating. The risk of losing your job, business, home, money and ending up in jail in many cases are far higher that the risk of physical assault, these are all things those in the investigations business need to take into consideration on a case by case and daily basis. This book is a valuable reference book for those involved in private investigations, investigative journalism, corporate intelligence, HUMINT and counterintelligence operations as it details the raw facts of HUMINT and intelligence gathering. The Author "Orlando Wilson" has over 29 years' experience within the international security and investigations industry and regular organized projects in some very challenging locations. He is accustomed to dealing with five star ventures and third world issues, quite often in the same day! Working with Risks Incorporated he provides a full range of security, investigation, close protection and hostile environment training and services. He has an international network of operational professionals in Europe, Caribbean, Latin America, Middle East and Africa. Also have training locations in the US... He is also a published author and has been interviewed and written articles for numerous media outlets ranging from the New York Times to Soldier of Fortune Magazine on topics ranging from kidnapping, organized crime, surveillance to maritime piracy.
EdTech Essentials
Author: Monica Burns
Publisher: ASCD
ISBN: 1416630384
Category : Education
Languages : en
Pages : 157
Book Description
An accessible, practical guide to incorporating the 10 essential EdTech skills and strategies in every learning setting. In a world awash in technology, what EdTech skills and strategies should educators focus on to ensure they are making the best use of online spaces for classroom learning? How can they navigate through the overwhelming number of options in digital tools and spaces? How can they guide students in learning best practices? EdTech consultant Monica Burns answers these and other questions in this powerful and reader-friendly guide to incorporating EdTech across all grade levels and subject areas, and in both distance-learning and face-to-face environments. Readers will gain practical advice on * Navigating online spaces, * Curating resources, * Introducing opportunities for exploring the world, * Developing collaboration structures, * Providing time and space to create learning products, * Assessing students, * Creating opportunities for sharing, * Connecting student work to relevant audiences, * Developing transferable skills, and * Planning for tech-rich learning experiences. Each chapter explains why the skill or strategy is essential, including supporting research, classroom examples, guiding questions for planning and reflection, and suggested websites and digital tools for classroom use. The book also includes access to downloadable forms to help you set goals, assess your progress, and build your EdTech tool belt. Timely, accessible, and informed by the author's experience and expertise, EdTech Essentials is a must-read for educators who want proven ways to prepare their students to be productive, responsible users of technology both within and outside the classroom.
Publisher: ASCD
ISBN: 1416630384
Category : Education
Languages : en
Pages : 157
Book Description
An accessible, practical guide to incorporating the 10 essential EdTech skills and strategies in every learning setting. In a world awash in technology, what EdTech skills and strategies should educators focus on to ensure they are making the best use of online spaces for classroom learning? How can they navigate through the overwhelming number of options in digital tools and spaces? How can they guide students in learning best practices? EdTech consultant Monica Burns answers these and other questions in this powerful and reader-friendly guide to incorporating EdTech across all grade levels and subject areas, and in both distance-learning and face-to-face environments. Readers will gain practical advice on * Navigating online spaces, * Curating resources, * Introducing opportunities for exploring the world, * Developing collaboration structures, * Providing time and space to create learning products, * Assessing students, * Creating opportunities for sharing, * Connecting student work to relevant audiences, * Developing transferable skills, and * Planning for tech-rich learning experiences. Each chapter explains why the skill or strategy is essential, including supporting research, classroom examples, guiding questions for planning and reflection, and suggested websites and digital tools for classroom use. The book also includes access to downloadable forms to help you set goals, assess your progress, and build your EdTech tool belt. Timely, accessible, and informed by the author's experience and expertise, EdTech Essentials is a must-read for educators who want proven ways to prepare their students to be productive, responsible users of technology both within and outside the classroom.
Ottemiller's Index to Plays in Collections
Author: John Henry Ottemiller
Publisher: Scarecrow Press
ISBN: 0810877201
Category : Language Arts & Disciplines
Languages : en
Pages : 833
Book Description
The standard location tool for full-length plays published in collections and anthologies in England and the United States since the beginning of the 20th century, Ottemiller's Index to Plays in Collections has undergone seven previous editions, the latest in 1988, covering 1900 through 1985. In this new edition, Denise Montgomery has expanded the volume to include collections published in the entire English-speaking world through 2000 and beyond. This new volume lists more than 3,500 new plays and 2,000 new authors, as well as birth and/or death information for hundreds of authors. Representing the largest expansion between editions, this updated volume is a valuable resource for libraries worldwide.
Publisher: Scarecrow Press
ISBN: 0810877201
Category : Language Arts & Disciplines
Languages : en
Pages : 833
Book Description
The standard location tool for full-length plays published in collections and anthologies in England and the United States since the beginning of the 20th century, Ottemiller's Index to Plays in Collections has undergone seven previous editions, the latest in 1988, covering 1900 through 1985. In this new edition, Denise Montgomery has expanded the volume to include collections published in the entire English-speaking world through 2000 and beyond. This new volume lists more than 3,500 new plays and 2,000 new authors, as well as birth and/or death information for hundreds of authors. Representing the largest expansion between editions, this updated volume is a valuable resource for libraries worldwide.
Judgment on the Front Line
Author: Chris DeRose
Publisher: Penguin
ISBN: 1101561718
Category : Business & Economics
Languages : en
Pages : 277
Book Description
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Publisher: Penguin
ISBN: 1101561718
Category : Business & Economics
Languages : en
Pages : 277
Book Description
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Operations
Author: United States. Army
Publisher:
ISBN:
Category :
Languages : en
Pages : 404
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 404
Book Description
Greig Plays:1
Author: David Greig
Publisher: A&C Black
ISBN: 1472517601
Category : Drama
Languages : en
Pages : 336
Book Description
The first collection of plays of one of Scotland's best-known contemporary dramatists EUROPE is set in a railway station at an unnamed border town where old and new Europeans weave a tale of love, loss and longing. "Fierce, compassionate, mightily ambitious drama...there is the sharp, analytic intelligence, the crackling inventiveness of a real writer buzzing about this gripping play" Scotsman THE ARCHITECT charts the rise and fall of Leo Black, once an idealistic and idolised designer, whose magnificent visions are now crumbling, along with his family, in the light of grubby reality. "Provides convincing evidence of David Greig's confident transition from a dramatist of promise to one of stature" Independent. Lyrical, soulful and darkly funny, THE COSMONAUT'S LAST MESSAGE weaves together the stories of a fraught Scottish couple whose TV is on the blink, a Norwegian UN peace negotiator, a young prostitute, a French UFO researcher, a pregnant police woman and two forgotten Cosmonauts who sadly orbit the planet."The most important playwright to have emerged north of the border in years" Scotsman
Publisher: A&C Black
ISBN: 1472517601
Category : Drama
Languages : en
Pages : 336
Book Description
The first collection of plays of one of Scotland's best-known contemporary dramatists EUROPE is set in a railway station at an unnamed border town where old and new Europeans weave a tale of love, loss and longing. "Fierce, compassionate, mightily ambitious drama...there is the sharp, analytic intelligence, the crackling inventiveness of a real writer buzzing about this gripping play" Scotsman THE ARCHITECT charts the rise and fall of Leo Black, once an idealistic and idolised designer, whose magnificent visions are now crumbling, along with his family, in the light of grubby reality. "Provides convincing evidence of David Greig's confident transition from a dramatist of promise to one of stature" Independent. Lyrical, soulful and darkly funny, THE COSMONAUT'S LAST MESSAGE weaves together the stories of a fraught Scottish couple whose TV is on the blink, a Norwegian UN peace negotiator, a young prostitute, a French UFO researcher, a pregnant police woman and two forgotten Cosmonauts who sadly orbit the planet."The most important playwright to have emerged north of the border in years" Scotsman
The Rise of the Frontline Workers
Author: Cristian Grossmann
Publisher:
ISBN:
Category :
Languages : en
Pages : 158
Book Description
2.7 billion of the world's workforce are frontline workers - this book explains how business leaders can transform their organization by making frontline workers more effective, efficient, motivated, and happier in their work."An essential business book for senior management in retail, manufacturing, construction, hospitality, or indeed any industry that employs large numbers of frontline workers." Given that 80% of the world's workforce is employed on the frontline, why have organizations not invested in the mobile tools that will make those workers more effective, efficient, motivated, and happier in their work? Desk-based workers have been provided with such tools, why not their frontline counterparts?These are the questions that Cristian Grossmann addresses in his new book, The Rise of the Frontline Workers, in which he outlines why it is so important for businesses to digitalize their frontline workforce and explains how organizations should best approach doing so.Cristian is a tech entrepreneur whose company Beekeeper has raised more than $80M in funding and supplies its employee communications app to some of the world's biggest and best-known organizations, including London Heathrow Airport, Domino's Pizza, and Hilton Hotels. Cristian, a former frontline worker himself, has an extensive understanding of what technology is required to make the frontline workforce more effective and describes why frontline workers need tools and solutions that are designed specifically for them, not a patched-up version of something that works for desk-based workers.The Rise of the Frontline Workers explores how frontline workers are essential to the smooth running of society. The events of 2020 and the Covid-19 pandemic have proved that beyond any doubt. Yet for many employers, frontline workers and their needs are overlooked, time and time again. During the various lockdowns of 2020, frontline workers rarely had the option of working from home and continued to work on the frontline, often at personal risk to themselves due to a lack of PPE.This ignoring of frontline worker needs is not new and dates back centuries. But things are changing. Covid-19 has accelerated trends that had been building for years. People were already using smartphones in massive numbers and reaching frontline workers via their smartphones has become a mission-critical objective for many organizations. The on-going rise of mobile technology and changing perceptions of how frontline workers are valued have combined to create a perfect storm in which the needs of the frontline workforce are finally being addressed. Providing frontline workers with the tools to communicate with, to give them access to the information that will keep them safe at work, and to ensure they feel valued has become one of the biggest priorities for businesses now.By the end of The Rise of the Frontline Workesr, you will have gained a greater understanding of the perfect storm that has gathered to make digitalization of frontline workers so important, learn from companies that have already done so, and be ready to start your own frontline worker digitalization projects. Organizations that take the needs of 80% of their workforce seriously by providing them with the right digital tools for the job will survive and indeed thrive in the future. Those that continue to ignore the needs of the frontline workforce will head in the opposite direction. This book makes it clear why you should choose the former option.
Publisher:
ISBN:
Category :
Languages : en
Pages : 158
Book Description
2.7 billion of the world's workforce are frontline workers - this book explains how business leaders can transform their organization by making frontline workers more effective, efficient, motivated, and happier in their work."An essential business book for senior management in retail, manufacturing, construction, hospitality, or indeed any industry that employs large numbers of frontline workers." Given that 80% of the world's workforce is employed on the frontline, why have organizations not invested in the mobile tools that will make those workers more effective, efficient, motivated, and happier in their work? Desk-based workers have been provided with such tools, why not their frontline counterparts?These are the questions that Cristian Grossmann addresses in his new book, The Rise of the Frontline Workers, in which he outlines why it is so important for businesses to digitalize their frontline workforce and explains how organizations should best approach doing so.Cristian is a tech entrepreneur whose company Beekeeper has raised more than $80M in funding and supplies its employee communications app to some of the world's biggest and best-known organizations, including London Heathrow Airport, Domino's Pizza, and Hilton Hotels. Cristian, a former frontline worker himself, has an extensive understanding of what technology is required to make the frontline workforce more effective and describes why frontline workers need tools and solutions that are designed specifically for them, not a patched-up version of something that works for desk-based workers.The Rise of the Frontline Workers explores how frontline workers are essential to the smooth running of society. The events of 2020 and the Covid-19 pandemic have proved that beyond any doubt. Yet for many employers, frontline workers and their needs are overlooked, time and time again. During the various lockdowns of 2020, frontline workers rarely had the option of working from home and continued to work on the frontline, often at personal risk to themselves due to a lack of PPE.This ignoring of frontline worker needs is not new and dates back centuries. But things are changing. Covid-19 has accelerated trends that had been building for years. People were already using smartphones in massive numbers and reaching frontline workers via their smartphones has become a mission-critical objective for many organizations. The on-going rise of mobile technology and changing perceptions of how frontline workers are valued have combined to create a perfect storm in which the needs of the frontline workforce are finally being addressed. Providing frontline workers with the tools to communicate with, to give them access to the information that will keep them safe at work, and to ensure they feel valued has become one of the biggest priorities for businesses now.By the end of The Rise of the Frontline Workesr, you will have gained a greater understanding of the perfect storm that has gathered to make digitalization of frontline workers so important, learn from companies that have already done so, and be ready to start your own frontline worker digitalization projects. Organizations that take the needs of 80% of their workforce seriously by providing them with the right digital tools for the job will survive and indeed thrive in the future. Those that continue to ignore the needs of the frontline workforce will head in the opposite direction. This book makes it clear why you should choose the former option.