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Freedom from Command and Control

Freedom from Command and Control PDF Author: John Seddon
Publisher: CRC Press
ISBN: 1482278448
Category : Business & Economics
Languages : en
Pages : 257

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Book Description
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers