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Author: Jake Alimahomed-Wilson
Publisher: Wildcat
ISBN: 9780745341477
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Amazon's ubiquity is finally covered within one book - and in it lies the answers on how to take on this new, terrifying form of capitalism
Author: Jake Alimahomed-Wilson
Publisher: Wildcat
ISBN: 9780745341477
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Amazon's ubiquity is finally covered within one book - and in it lies the answers on how to take on this new, terrifying form of capitalism
Author: Hayao Miyazaki
Publisher: VIZ Media LLC
ISBN: 9781421505961
Category : Juvenile Fiction
Languages : en
Pages : 0
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Book Description
Kiki, a young witch-in-training, has reached the age of 13. According to tradition, all witches of that age must leave home for one year, so that they can learn how to live on their own. Kiki, along with her talking cat Jiji, fly away to live in the seaside town of Korico. After starting her own delivery service (using her broom as the delivery vehicle), Kiki must learn how to deal with her new life, especially after she loses the power to fly. A breezy picture and story book featuring artwork taken directly from the movie, Kiki’s Delivery Service.
Author: Hayao Miyazaki
Publisher: VIZ Media LLC
ISBN: 9781591167242
Category : Comics & Graphic Novels
Languages : en
Pages : 150
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Book Description
Now that she's 13 years old, it's for Kiki to learn how to become a witch. Now that she's 13 years old, it's time for young Kiki to start thinking about her future. So one night, under the shine of a full moon, she grabs her black cat Jiji, hops on her mother's broom and heads off into the night. The next day she alights upon a friendly oceanside city, and this, she tells her loyal and furry companion, is where she'll spend the next year learning how to become a real, honest-to-goodness witch. Now that she’s 13 years old, it’s time for young Kiki to start thinking about her future. So one night, under the shine of a full moon, she grabs her black cat Jiji, hops on her mother’s broom and heads off into the night. The next day she alights upon a friendly oceanside city, and this, she tells her loyal and furry companion, is where she’ll spend the next year learning how to become a real, honest-to-goodness witch. But poor Kiki—there are a couple things she forgot to plan for. First, she’s got to find a place to live. And, secondly, she’s got to find a job!
Author: Eiko Kadono
Publisher: Annick Press
ISBN: 9781550377880
Category : Juvenile Fiction
Languages : en
Pages : 172
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Book Description
While delivering packages on her broomstick, Kiki, a charming young witch, and Jiji, her cynical cat, learn important lessons in life, friendship, and trust.
Author: Lawrence Fogli
Publisher: John Wiley & Sons
ISBN: 9780787983109
Category : Business & Economics
Languages : en
Pages : 348
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Book Description
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Service Delivery also provides a framework for customer service as a process and an outcome. The authors address a wide range of topics that are crucial to today’s competitive business environment: customer expectations, loyalty satisfaction, product versus service delivery, measurement, brand equity, regional and cultural differences, and organizational impact. Customer Service Delivery explores human resource staffing practices and service delivery by including proven selection strategies for hiring top quality service workers, an analysis of the personality correlates of service performance, and a comprehensive review of assessment instruments that predict customer service performance. In addition, this important resource contains strategies and tactics to improve and manage service delivery and offers illustrative case examples of how organizations have successfully improved and managed customer service.
Author: Glenn Beck
Publisher: Simon and Schuster
ISBN: 163763059X
Category : Political Science
Languages : en
Pages : 161
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Book Description
Glenn Beck argues that the American way of life will not survive the Great Reset and warns us to stop it before it's too late to reverse course.
Author: Adam Wallace
Publisher: Sourcebooks, Inc.
ISBN: 1728239338
Category : Juvenile Fiction
Languages : en
Pages : 33
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Book Description
The #1 New York Times and USA Today bestseller perfect for St. Patrick's Day and beyond! You've been planning night and day, and finally you've created the perfect trap with shamrocks, pots of gold, and rainbows galore! Now all you need to do is wait. Is this the year you'll finally catch the leprechaun? Start a St. Patrick's Day tradition with this fun and lively children's picture book and get inspired to build leprechaun traps of your own at home or in the classroom! Laugh along in this zany story for kids that blends STEAM concepts with hilarious rhymes and vibrant illustrations! How to catch a leprechaun? It's tougher than you think! He'll turn your whole house upside down. He's quicker than a wink! Also in the How to Catch Series: How to Catch a Unicorn How to Catch the Easter Bunny How to Catch an Elf How to Catch a Monster How to Catch a Turkey and more!
Author: Ari Weinzweig
Publisher: Hyperion
ISBN: 1401305075
Category : Business & Economics
Languages : en
Pages : 125
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Book Description
Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
Author: United States Civil Service Commission
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 620
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Book Description
Author: United States. President
Publisher:
ISBN:
Category : Executive departments
Languages : en
Pages : 880
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Book Description
