Author: Bob Garratt
Publisher: Profile Books
ISBN: 1847650503
Category : Business & Economics
Languages : en
Pages : 314
Book Description
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt's bestselling book that highlights the importance of effective corporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever: 'No director can afford to ignore this book'.
The Fish Rots From The Head
Author: Bob Garratt
Publisher: Profile Books
ISBN: 1847650503
Category : Business & Economics
Languages : en
Pages : 314
Book Description
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt's bestselling book that highlights the importance of effective corporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever: 'No director can afford to ignore this book'.
Publisher: Profile Books
ISBN: 1847650503
Category : Business & Economics
Languages : en
Pages : 314
Book Description
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt's bestselling book that highlights the importance of effective corporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever: 'No director can afford to ignore this book'.
Fish Rot from the Head Down
Author: Gretchen Fierle
Publisher:
ISBN: 9781532386626
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781532386626
Category :
Languages : en
Pages :
Book Description
Observations on the Religion, Law, Government and Manners of the Turks
Author: James Porter
Publisher:
ISBN:
Category : Turkey
Languages : en
Pages : 314
Book Description
Publisher:
ISBN:
Category : Turkey
Languages : en
Pages : 314
Book Description
Why Fish Don't Exist
Author: Lulu Miller
Publisher: Simon and Schuster
ISBN: 1501160346
Category : Biography & Autobiography
Languages : en
Pages : 256
Book Description
Nineteenth-century scientist David Starr Jordan built one of the most important fish specimen collections ever seen, until the 1906 San Francisco earthquake shattered his life's work.
Publisher: Simon and Schuster
ISBN: 1501160346
Category : Biography & Autobiography
Languages : en
Pages : 256
Book Description
Nineteenth-century scientist David Starr Jordan built one of the most important fish specimen collections ever seen, until the 1906 San Francisco earthquake shattered his life's work.
The Power of More Than One
Author:
Publisher: Maruki Books
ISBN: 0473115581
Category : Success in business
Languages : en
Pages : 98
Book Description
Some of Australia and New Zealand's most talented business specialists have joined together to share insights, ideas and strategies that are practical and easy for any entrepreneur, sales person or marketer to implement. Divided into four main sections of Sales, Marketing, Performance and Success, this book is jam packed with the secrets and strategies that have contributed to the success of these outstanding achievers from a diverse range of backgrounds, industries and experiences. When you read this book and get a glimpse into what helped to shape each contributing author's career history, you'll discover ways that you can apply their lessons to your own business formula. What you'll learn by reading the Power of More Than One will enhance your business and encourage you to grow your aspirations as an entrepreneur.
Publisher: Maruki Books
ISBN: 0473115581
Category : Success in business
Languages : en
Pages : 98
Book Description
Some of Australia and New Zealand's most talented business specialists have joined together to share insights, ideas and strategies that are practical and easy for any entrepreneur, sales person or marketer to implement. Divided into four main sections of Sales, Marketing, Performance and Success, this book is jam packed with the secrets and strategies that have contributed to the success of these outstanding achievers from a diverse range of backgrounds, industries and experiences. When you read this book and get a glimpse into what helped to shape each contributing author's career history, you'll discover ways that you can apply their lessons to your own business formula. What you'll learn by reading the Power of More Than One will enhance your business and encourage you to grow your aspirations as an entrepreneur.
The Old Man and the Sea
Author: Ernest Hemingway
Publisher: DigiCat
ISBN:
Category : Fiction
Languages : en
Pages : 65
Book Description
DigiCat Publishing presents to you this special edition of "The Old Man and the Sea" by Ernest Hemingway. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.
Publisher: DigiCat
ISBN:
Category : Fiction
Languages : en
Pages : 65
Book Description
DigiCat Publishing presents to you this special edition of "The Old Man and the Sea" by Ernest Hemingway. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.
Jake's Bones
Author: Jake McGowan-Lowe
Publisher: Ticktock Books, Limited
ISBN: 9781848988521
Category : Juvenile Fiction
Languages : en
Pages : 0
Book Description
Jake McGowan-Lowe is a boy with a very unusual hobby. Since the age of 7, he has been photographing and blogging about his incredible finds and now has a worldwide following, including 100,000 visitors from the US and Canada. Follow Jake as he explores the animal world through this new 64-page book. He takes you on a world wide journey of his own collection, and introduces you to other amazing animals from the four corners of the globe. Find out what a cow's tooth, a rabbit's rib and a duck's quack look like and much, much more besides.
Publisher: Ticktock Books, Limited
ISBN: 9781848988521
Category : Juvenile Fiction
Languages : en
Pages : 0
Book Description
Jake McGowan-Lowe is a boy with a very unusual hobby. Since the age of 7, he has been photographing and blogging about his incredible finds and now has a worldwide following, including 100,000 visitors from the US and Canada. Follow Jake as he explores the animal world through this new 64-page book. He takes you on a world wide journey of his own collection, and introduces you to other amazing animals from the four corners of the globe. Find out what a cow's tooth, a rabbit's rib and a duck's quack look like and much, much more besides.
Customer Understanding
Author: Annette Franz
Publisher:
ISBN: 9781686886812
Category :
Languages : en
Pages : 219
Book Description
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!
Publisher:
ISBN: 9781686886812
Category :
Languages : en
Pages : 219
Book Description
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!
Subtle Bodies
Author: Norman Rush
Publisher: Vintage
ISBN: 1400077133
Category : Fiction
Languages : en
Pages : 258
Book Description
**A NEW YORK TIMES NOTABLE BOOK** In a sophisticated romp through the tribulations and joys of marriage and friendship, a group of college friends reunites two decades after graduation. After the sudden death of Douglas, once the ringleader of a clique of self-styled wits, his four best friends are summoned to his Catskills estate to mourn his passing. Responding to a mysterious sense of emergency in the call, Ned flies in from San Francisco with his wife Nina in furious pursuit; they’re at a critical point in their attempts to conceive and she won’t let a funeral get in the way. It is Nina who gives us a pointed, irreverent commentary as the men reconvene, while Ned tries to understand what it was that made this clutch of souls his friends to begin with—before time, sex, work, and the brutal quirks of history reshaped them. Filled with unexpected, funny, telling aperçus, Norman Rush’s Subtle Bodies is also a deeply moving exploration of the meanings of life.
Publisher: Vintage
ISBN: 1400077133
Category : Fiction
Languages : en
Pages : 258
Book Description
**A NEW YORK TIMES NOTABLE BOOK** In a sophisticated romp through the tribulations and joys of marriage and friendship, a group of college friends reunites two decades after graduation. After the sudden death of Douglas, once the ringleader of a clique of self-styled wits, his four best friends are summoned to his Catskills estate to mourn his passing. Responding to a mysterious sense of emergency in the call, Ned flies in from San Francisco with his wife Nina in furious pursuit; they’re at a critical point in their attempts to conceive and she won’t let a funeral get in the way. It is Nina who gives us a pointed, irreverent commentary as the men reconvene, while Ned tries to understand what it was that made this clutch of souls his friends to begin with—before time, sex, work, and the brutal quirks of history reshaped them. Filled with unexpected, funny, telling aperçus, Norman Rush’s Subtle Bodies is also a deeply moving exploration of the meanings of life.
McGraw-Hill's Dictionary of American Idoms and Phrasal Verbs
Author: Richard A. Spears
Publisher: McGraw Hill Professional
ISBN: 0071486852
Category : Foreign Language Study
Languages : en
Pages : 1100
Book Description
Learn the language of Nebraska . . .and 49 other states With more entries than any other reference of its kind,McGraw-Hill’s Dictionary of American Idioms and Phrasal Verbs shows you how American English is spoken today. You will find commonly used phrasal verbs, idiomatic expressions, proverbial expressions, and clichés. The dictionary contains more than 24,000 entries, each defined and followed by one or two example sentences. It also includes a Phrase-Finder Index with more than 60,000 entries.
Publisher: McGraw Hill Professional
ISBN: 0071486852
Category : Foreign Language Study
Languages : en
Pages : 1100
Book Description
Learn the language of Nebraska . . .and 49 other states With more entries than any other reference of its kind,McGraw-Hill’s Dictionary of American Idioms and Phrasal Verbs shows you how American English is spoken today. You will find commonly used phrasal verbs, idiomatic expressions, proverbial expressions, and clichés. The dictionary contains more than 24,000 entries, each defined and followed by one or two example sentences. It also includes a Phrase-Finder Index with more than 60,000 entries.