Author: Charles M. Cadwell
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761214518
Category : Business & Economics
Languages : en
Pages : 224

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Book Description

Author: Charles M. CADWELL
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215050
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the job—from managing time and stress to motivating and counseling employees— First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, you’ll find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted friend—one that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: • Make a successful transition from staff to supervisor • Develop your own leadership style • Establish a partnership with your boss • Give feedback to improve performance • Build a top-performing team • Manage communication technology • Develop the skills to manage a diverse work force • Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Author: Gene Gagnon
Publisher: Envista
ISBN: 9780615427010
Category :
Languages : en
Pages : 142

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Book Description
Supervising on the Line is a must have resource, offering leadership skills and tools first line supervisors truly need to be successful. The front line supervisor holds direct responsibility for a company's biggest asset--its labor, with significant impact to the bottom line. Authored by Labor Management pioneer Gene Gagnon, Supervising on the Line has been revised and updated by leading supply chain expert and enVista CEO Jim Barnes. Through stories and real-life "on the line" examples, the book offers timeless, common sense tips for managing employees in the distribution environment.

Author: Gerald W. Garner
Publisher: Charles C Thomas Publisher
ISBN: 0398094373
Category : Law
Languages : en
Pages : 378

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Book Description
Revised, updated, and expanded, this practical hands-on book is packed full of step-by-step guidelines and suggestions for carrying out a multitude of leadership tasks and responsibilities focused on a changing workforce that serves an equally changing and complex society. While emphasizing the real value of common sense in good leadership practices, the author furnishes the aspiring novice or veteran police supervisor with specific advice on how to train, counsel, inspect, discipline, and assess the performance of his or her subordinates. He strives to help the supervisor with the vital obligations of being a planner, a problem resolution officer, and effective communicator within as well as outside the law enforcement organization. Major topics include: (1) what supervision means and what you need to know; (2) supervisory ethics, professional responsibilities as a teacher, inspector, advocate, and role model; (3) the key qualities of true leadership; (4) the vital job as an evaluator of employee performance, discipline in the correction process, oral and written communication skills; (5) the skills needed when dealing with the news media; (6) assistance in planning a career as a first-line leader in supervision; (7) the skills necessary for effective counseling; (8) managing external and internal complaints; (9) an effective role in community policing and customer service; and (10) effective leadership of different generations. Each chapter concludes with a brief “Points to Remember” that provides a quickly-read and easily remembered checklist of the chapter’s salient points. The seventh edition furnishes many more practical, helpful, and real-life examples pertaining to leadership issues. In addition, a new chapter, “Working for Someone,” offers insight into this all-important topic of what your supervisor expects, some pitfalls to avoid, addressing the boss’s problems, and learning the boss’s job. This new edition offers a realistic approach to the challenging task of providing strong, effective leadership to front-line employees in a dynamic, demanding profession.

Author: Study Group on Principles and Practices for Effective First-Line Supervision in Rehabilitation Counseling
Publisher:
ISBN:
Category : Supervision of vocational rehabilitation
Languages : en
Pages : 220

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Book Description

Author: Lawrence L. Steinmetz
Publisher: Business Publications, Incorporated
ISBN:
Category : Business & Economics
Languages : en
Pages : 454

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Book Description

Author: Larry S. Miller
Publisher: Routledge
ISBN: 1317522664
Category :
Languages : en
Pages : 213

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Book Description
Good police officers are often promoted into supervisory positions with little or no training for what makes a good manager. Effective Police Supervision provides readers with an understanding of the group behaviors and organizational dynamics necessary to understand the fundamentals of police administration. The Effective Police Supervision Study Guide, which includes quizzes and other study tools, gives students, as well as professionals training for promotional exams, a way to review the material and be fully prepared for examinations and the world of police supervision. This new edition, like the new edition of the textbook it accompanies, includes information on the following topics: police accountability, police involvement with news media, dealing with social media, updates on legal considerations, and avoiding scandals.

Author: Gerald W. Garner
Publisher: Charles C Thomas Publisher
ISBN: 0398094497
Category : Law
Languages : en
Pages : 140

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Book Description
This comprehensive study guide is intended to be a companion for the seventh edition of Common Sense Police Supervision. It was developed to help readers and students test their knowledge of the contents of the twenty-chapter text. It also was fashioned to help the promotional student ready him or herself for an examination based on the book. At the beginning of each chapter, a summary of the contents is provided for each of this guide’s twenty chapters. The summary is followed by a series of questions designed to test and reinforce the reader’s knowledge and understanding of the chapter. Each of the guide’s questions is in multiple-choice format where the reader chooses the single best answer for each question. The answers for each section follow at the end of each chapter along with the corresponding page numbers from the text where the subject is discussed. This is exceptionally useful as an additional learning tool. If used along with the book, the guide should increase the reader’s comprehension and retention of the material found in the text. In addition, this study guide can also be an invaluable teaching instrument for instructors. Readers will find a new chapter, “Working for Someone,” that provides valuable information for the law enforcement supervisor to assure that the working relationship with his or her own boss is a consistently positive one.

Author: Gerald W. Garner
Publisher: Charles C Thomas Publisher
ISBN: 0398092753
Category : Law
Languages : en
Pages : 224

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Book Description
To carry out their wide array of vital duties supervisors require a whole toolbox of complex skills. This handbook was created with the purpose of supplying or, where already present, strengthening those skills. Assembled by a veteran police chief who served 15 years as a first-line supervisor, the book provides practical "how to" advice for confronting and mastering the multiple challenges of the first-line supervisor's life. Chances are, you are already a good leader. This handbook will make you better. It contains the information you will need to succeed as decision-maker, tactician, trainer, counselor, disciplinarian, and officer safety expert. It will help you accurately to evaluate your employees' job performance, serve as an integral part of the leadership team, and lead your people to deliver exceptional customer service. It will, in sum, serve as a true handbook for leadership success. As you doubtlessly have figured out for yourself, today's law enforcement employees are by no means identical in personality or work style to their predecessors of even a decade ago. But they are good people with outstanding potential. They, along with their more senior colleagues, are waiting for a great leader to bring out their best. That leader should be you. This handbook will equip today's capable first-line leader to excel in his or her vital role of influencing the future of policing. Surely nothing is more vital to an increasingly complex and too-often-troubled society.

Author: Gerald W. Garner
Publisher: Charles C Thomas Publisher
ISBN: 0398093830
Category : Law
Languages : en
Pages : 219

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Book Description
This updated handbook provides reliable guidance on what to do next and offers practical, no-frills advice about what to do to counter the day-to-day challenges and outright calamities that make up the first-line leader’s work life. Perhaps even more important, it offers time-proven recommendations on how to prevent a bothersome situation from escalating into crisis proportions in the first place. It will prove equally useful to the veteran, novice or future law enforcement supervisor. Its sound advice will help him retain his emotional as well as physical and moral health in a real-world environment that seems to become more challenging every day. It will help him to lead and bring his people to share his practices and beliefs in doing a very critical job the right way. Just as it should be, the handbook is short on theory and long on “how to” advice. It is literally a resource that the supervisor can tuck into an equipment bag or otherwise keep close at hand. It likewise will aid him in carrying out the very practical tasks of communicating effectively; evaluating employee performance, correcting inappropriate behavior and helping his officers survive both on the street and in the police organization. A new chapter has been added on the topic of how to lead successfully during the current, very challenging environment for law enforcement, entitled “How to Lead During Challenging Times.” Summary boxes have been interspersed throughout the text that emphasize important points for police leaders to remember. Meanwhile, the handbook will assist the law enforcement leader in working well with his own boss and planning his own career. There is no job description in the world quite like that of first-line law enforcement boss. The job is as unique as it is difficult and vital to the success of any successful police organization. This book will help them become even better at their very important job.