Author: Todd Cohen
Publisher:
ISBN: 9780982872277
Category :
Languages : en
Pages :
Book Description
Everyone's in Sales: Stop Apologizing
Author: Todd Cohen
Publisher:
ISBN: 9780982872277
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9780982872277
Category :
Languages : en
Pages :
Book Description
Everyone's in Sales
Author: Todd Cohen
Publisher:
ISBN: 9780982872215
Category :
Languages : en
Pages : 144
Book Description
Sales Culture means that everyone has a line of sight to revenue and can contribute to the overall profitability and growth of the business.Sales Culture encompasses a set of specific behaviors and processes that, when integrated into the fabric of an organization and embraced by all employees, revolutionize your ability to connect with prospects, clients, customers, and donors to generate revenue and improve customer satisfaction.Every day brings a new opportunity to sell ourselves and our ideas!Creating and growing a vibrant Sales Culture is a strategic differentiator in today's aggressive and ever-changing market. Individuals and organizations of all types, who have a sales culture are positioned to be highly successful and surpass their competition. Every single member of an organization has the unique and exciting opportunity to proactively contribute! "Don't do anything different; think differently about what you do."
Publisher:
ISBN: 9780982872215
Category :
Languages : en
Pages : 144
Book Description
Sales Culture means that everyone has a line of sight to revenue and can contribute to the overall profitability and growth of the business.Sales Culture encompasses a set of specific behaviors and processes that, when integrated into the fabric of an organization and embraced by all employees, revolutionize your ability to connect with prospects, clients, customers, and donors to generate revenue and improve customer satisfaction.Every day brings a new opportunity to sell ourselves and our ideas!Creating and growing a vibrant Sales Culture is a strategic differentiator in today's aggressive and ever-changing market. Individuals and organizations of all types, who have a sales culture are positioned to be highly successful and surpass their competition. Every single member of an organization has the unique and exciting opportunity to proactively contribute! "Don't do anything different; think differently about what you do."
The Apology Impulse
Author: Cary Cooper
Publisher: Kogan Page Publishers
ISBN: 0749493216
Category : Business & Economics
Languages : en
Pages : 361
Book Description
WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
Publisher: Kogan Page Publishers
ISBN: 0749493216
Category : Business & Economics
Languages : en
Pages : 361
Book Description
WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
Didn't See That Coming
Author: Rachel Hollis
Publisher: HarperCollins
ISBN: 0063010542
Category : Self-Help
Languages : en
Pages : 150
Book Description
The New York Times Bestseller Fear. Grief. Loss. Betrayal. Rachel Hollis has felt all those things, and she knows you have too. Now, she takes you to the other side. With her signature humor, heartfelt honesty, and intimate true-life stories, #1 New York Times bestselling author Rachel Hollis shows readers how to seize difficult moments for the learning experiences they are and the value and growth they provide. Rachel Hollis sees you. As the millions who read her #1 New York Times bestsellers Girl, Wash Your Face and Girl, Stop Apologizing, attend her RISE conferences and follow her on social media know, she also wants to see you transform. When it comes to the “hard seasons” of life—the death of a loved one, divorce, loss of a job—transformation seems impossible when grief and uncertainty dominate your days. Especially when, as Didn’t See that Coming reveals, no one asks to have their future completely rearranged for them. But, as Rachel writes, it is up to you how you come through your pain—you can come through changed for the better, having learned and grown, or stuck in place where your identity becomes rooted in what hurt you. To Rachel, a life well-lived is one of purpose, focused only on the essentials. This is a small book about big feelings: inspirational, aspirational, and an anchor that shows that darkness can co-exist with the beautiful.
Publisher: HarperCollins
ISBN: 0063010542
Category : Self-Help
Languages : en
Pages : 150
Book Description
The New York Times Bestseller Fear. Grief. Loss. Betrayal. Rachel Hollis has felt all those things, and she knows you have too. Now, she takes you to the other side. With her signature humor, heartfelt honesty, and intimate true-life stories, #1 New York Times bestselling author Rachel Hollis shows readers how to seize difficult moments for the learning experiences they are and the value and growth they provide. Rachel Hollis sees you. As the millions who read her #1 New York Times bestsellers Girl, Wash Your Face and Girl, Stop Apologizing, attend her RISE conferences and follow her on social media know, she also wants to see you transform. When it comes to the “hard seasons” of life—the death of a loved one, divorce, loss of a job—transformation seems impossible when grief and uncertainty dominate your days. Especially when, as Didn’t See that Coming reveals, no one asks to have their future completely rearranged for them. But, as Rachel writes, it is up to you how you come through your pain—you can come through changed for the better, having learned and grown, or stuck in place where your identity becomes rooted in what hurt you. To Rachel, a life well-lived is one of purpose, focused only on the essentials. This is a small book about big feelings: inspirational, aspirational, and an anchor that shows that darkness can co-exist with the beautiful.
HOW TO WIN FRIENDS & INFLUENCE PEOPLE
Author: Dale Carnegie
Publisher: Good Press
ISBN:
Category : Self-Help
Languages : en
Pages : 262
Book Description
Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.
Publisher: Good Press
ISBN:
Category : Self-Help
Languages : en
Pages : 262
Book Description
Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.
The Forgiveness Tour
Author: Susan Shapiro
Publisher: Simon and Schuster
ISBN: 1510766154
Category : Self-Help
Languages : en
Pages : 264
Book Description
How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?
Publisher: Simon and Schuster
ISBN: 1510766154
Category : Self-Help
Languages : en
Pages : 264
Book Description
How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?
How to Be a Boss B*tch
Author: Christine Quinn
Publisher: Abrams
ISBN: 164700635X
Category : Self-Help
Languages : en
Pages : 197
Book Description
“Let’s get one thing straight right up front: If you’re going to call me a bitch, I’m going to take it as a compliment.” Christine Quinn, the breakout star of Netflix’s hit Selling Sunset, shows women how to unapologetically own their power in business and relationships to live the life they want. Part prescriptive how-to, part manifesto, part tell-all, Christine Quinn’s How to Be a Boss Bitch candidly covers sex and money, fashion and fame, gossip and gratitude, confidence and consciousness. Quinn has been called everything from “the most-talked-about woman on TV” to “the villain 2020 needed,” and she isn’t shy about any of the qualities that got her the success she has today: tenacity, confidence, and fearlessness, all while dressed in full glam and designer. By sharing details of her journey from high school dropout to self made millionaire, reality TV star, and fashion and beauty entrepreneur, Quinn gives her readers the tools to define their own Boss Bitch style and manifest their own success—without being held back by society’s terms. From branding yourself with a signature style that reflects your unique strengths, to using your opponent’s poison as your power, to learning the basics of a successful negotiation, to getting fired—and being ecstatic about it, How to Be a Boss Bitch is a modern guide to living a bold, authentic life.
Publisher: Abrams
ISBN: 164700635X
Category : Self-Help
Languages : en
Pages : 197
Book Description
“Let’s get one thing straight right up front: If you’re going to call me a bitch, I’m going to take it as a compliment.” Christine Quinn, the breakout star of Netflix’s hit Selling Sunset, shows women how to unapologetically own their power in business and relationships to live the life they want. Part prescriptive how-to, part manifesto, part tell-all, Christine Quinn’s How to Be a Boss Bitch candidly covers sex and money, fashion and fame, gossip and gratitude, confidence and consciousness. Quinn has been called everything from “the most-talked-about woman on TV” to “the villain 2020 needed,” and she isn’t shy about any of the qualities that got her the success she has today: tenacity, confidence, and fearlessness, all while dressed in full glam and designer. By sharing details of her journey from high school dropout to self made millionaire, reality TV star, and fashion and beauty entrepreneur, Quinn gives her readers the tools to define their own Boss Bitch style and manifest their own success—without being held back by society’s terms. From branding yourself with a signature style that reflects your unique strengths, to using your opponent’s poison as your power, to learning the basics of a successful negotiation, to getting fired—and being ecstatic about it, How to Be a Boss Bitch is a modern guide to living a bold, authentic life.
Adventures of Ook and Gluk: Kung Fu Cavemen from the Future
Author: Dav Pilkey
Publisher: Scholastic Inc.
ISBN: 0545513162
Category : Juvenile Fiction
Languages : en
Pages : 657
Book Description
Tra-la-laaa! Dav Pilkey -- ahem -- we mean, George and Harold, the authors of SUPER DIAPER BABY, are back with their second epic novel! Meet Ook and Gluk, the stars of this sensationally silly graphic novel from the creators of Captain Underpants! It's 500,001 BC, and Ook and Gluk's hometown of Caveland, Ohio, is under attack by an evil corporation from the future. When Ook, Gluk, and their little dinosaur pal Lily are pulled through a time portal to 2222, they discover a future world that's even more devastated than their own. Luckily, they find a friend in Master Wong, a martial arts instructor who trains them in the ways of kung fu. Now all they have to do is travel back in time 502,223 years and save the day!
Publisher: Scholastic Inc.
ISBN: 0545513162
Category : Juvenile Fiction
Languages : en
Pages : 657
Book Description
Tra-la-laaa! Dav Pilkey -- ahem -- we mean, George and Harold, the authors of SUPER DIAPER BABY, are back with their second epic novel! Meet Ook and Gluk, the stars of this sensationally silly graphic novel from the creators of Captain Underpants! It's 500,001 BC, and Ook and Gluk's hometown of Caveland, Ohio, is under attack by an evil corporation from the future. When Ook, Gluk, and their little dinosaur pal Lily are pulled through a time portal to 2222, they discover a future world that's even more devastated than their own. Luckily, they find a friend in Master Wong, a martial arts instructor who trains them in the ways of kung fu. Now all they have to do is travel back in time 502,223 years and save the day!
The Girl Who Said Sorry
Author: Hayoung Yim
Publisher:
ISBN: 9780993717482
Category : Juvenile Fiction
Languages : en
Pages : 34
Book Description
Too girly or too boyish. Too quiet, too loud. Be ambitious, but don't hurt feelings. Be inquisitive, but don't interrupt. Be outspoken, but don't be bossy. Most of all, be yourself-but be a lady. What's a girl to do in a world filled with contradicting gender expectations, aside from saying sorry?
Publisher:
ISBN: 9780993717482
Category : Juvenile Fiction
Languages : en
Pages : 34
Book Description
Too girly or too boyish. Too quiet, too loud. Be ambitious, but don't hurt feelings. Be inquisitive, but don't interrupt. Be outspoken, but don't be bossy. Most of all, be yourself-but be a lady. What's a girl to do in a world filled with contradicting gender expectations, aside from saying sorry?
The Light of All That Falls
Author: James Islington
Publisher: Orbit
ISBN: 0316274178
Category : Fiction
Languages : en
Pages : 818
Book Description
The journey that began with The Shadow of What Was Lostreaches its spectacular conclusion in The Light of All That Falls, the final chapter of the Licanius Trilogy by acclaimed epic fantasy author James Islington. After a savage battle, the Boundary is whole again -- but it may be too late. Banes now stalk the lands of Andarra, and the Venerate have gathered their armies for a final, crushing blow. In Ilin Illan, Wirr fights to maintain a precarious alliance between Andarra's factions of power. With dark forces closing in on the capital, if he cannot succeed, the war is lost. Imprisoned and alone in a strange land, Davian is pitted against the remaining Venerate. As he desperately tries to keep them from undoing Asha's sacrifice, he struggles to come to terms with his own path and all he has learned about Caeden, the friend he chose to set free. Finally, Caeden is confronted with the reality of a plan laid centuries ago -- heartbroken at how it started and devastated by how it must end. The Licanius TrilogyThe Shadow of What Was LostAn Echo of Things to ComeThe Light of All That Falls "Love The Wheel of Time? This is about to become your new favorite series." - B&N SciFi & Fantasy Blog
Publisher: Orbit
ISBN: 0316274178
Category : Fiction
Languages : en
Pages : 818
Book Description
The journey that began with The Shadow of What Was Lostreaches its spectacular conclusion in The Light of All That Falls, the final chapter of the Licanius Trilogy by acclaimed epic fantasy author James Islington. After a savage battle, the Boundary is whole again -- but it may be too late. Banes now stalk the lands of Andarra, and the Venerate have gathered their armies for a final, crushing blow. In Ilin Illan, Wirr fights to maintain a precarious alliance between Andarra's factions of power. With dark forces closing in on the capital, if he cannot succeed, the war is lost. Imprisoned and alone in a strange land, Davian is pitted against the remaining Venerate. As he desperately tries to keep them from undoing Asha's sacrifice, he struggles to come to terms with his own path and all he has learned about Caeden, the friend he chose to set free. Finally, Caeden is confronted with the reality of a plan laid centuries ago -- heartbroken at how it started and devastated by how it must end. The Licanius TrilogyThe Shadow of What Was LostAn Echo of Things to ComeThe Light of All That Falls "Love The Wheel of Time? This is about to become your new favorite series." - B&N SciFi & Fantasy Blog