Equality in Managing Service Delivery

Equality in Managing Service Delivery PDF Author: Collier
Publisher: McGraw-Hill Education (UK)
ISBN: 033523111X
Category : Business & Economics
Languages : en
Pages : 162

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Book Description
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change.

Equality in Managing Service Delivery

Equality in Managing Service Delivery PDF Author: Collier
Publisher: McGraw-Hill Education (UK)
ISBN: 033523111X
Category : Business & Economics
Languages : en
Pages : 162

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Book Description
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change.

Handbook of Public Service Delivery

Handbook of Public Service Delivery PDF Author: Christopher G. Reddick
Publisher: Edward Elgar Publishing
ISBN: 1035315319
Category : Business & Economics
Languages : en
Pages : 439

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Book Description
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.

Equality in Water and Sanitation Services

Equality in Water and Sanitation Services PDF Author: Oliver Cumming
Publisher: Routledge
ISBN: 1315471515
Category : Business & Economics
Languages : en
Pages : 335

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Book Description
There is growing acceptance that the progress delivered under the Millennium Development Goal target for drinking water and sanitation has been inequitable. As a result, the progressive reduction of inequalities is now an explicit focus of the Sustainable Development Goal (SDG) targets, adopted in 2015, for universal access to drinking water, sanitation and hygiene (WASH). This shift in focus has implications for the way in which the next generation of WASH policies and programmes will be conceived, designed, financed and monitored. This book provides an authoritative textbook for students, as well as a point of reference for policy-makers and practitioners interested in reducing inequalities in access to WASH services. Four key areas are addressed: background to the human right to water and development goals; dimensions of inequality; case studies in delivering water and sanitation equitably; and monitoring progress in reducing inequality.

Public Management and Governance, Second Edition

Public Management and Governance, Second Edition PDF Author: Tony Bovaird
Publisher: Taylor & Francis
ISBN: 0415430429
Category : Business & Economics
Languages : en
Pages : 400

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Book Description
This textbook examines what it means to have efficient management and good quality services in the public sector and how public sector performance can be improved.

Equity, Equality, and Reform in Contemporary Public Education

Equity, Equality, and Reform in Contemporary Public Education PDF Author: Grant, Marquis C.
Publisher: IGI Global
ISBN: 1522549617
Category : Education
Languages : en
Pages : 345

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Book Description
Equality and equity are often mischaracterized as interchangeable terms in public education. This may explain why efforts towards reform and restructure are often not met with any real measure of success. Equity, Equality, and Reform in Contemporary Public Education provides emerging research on the reformation of education curriculum to provide proportionate opportunities for marginalized students and support for student achievement in public education. While highlighting topics, such as achievement gaps, gender biases, and multicultural responsiveness, this book explores the theories and applications of different measures of reform to promote fairness among individual students. This book is an important resource for educators, professionals, school administrators, researchers, and practitioners in the field of education.

Managing Diversity and Inclusion

Managing Diversity and Inclusion PDF Author: Jawad Syed
Publisher: SAGE
ISBN: 1473927633
Category : Business & Economics
Languages : en
Pages : 377

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Book Description
*Shortlisted in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2016* Managing Diversity and Inclusion: an International Perspective is a hotly anticipated new text that has been written by an international team of experts and offers an in-depth and contextual account of enduring, contemporary and cutting edge theories and approaches to diversity and inclusion management. The book uniquely situates UK and European policies and practices of various dimensions of diversity firmly within the global context through an international and cross-cultural range of case studies and considers how national contexts have shaped the field. Key features: International and cross-cultural case studies, examples and comparisons from a range of countries including the emerging economies Case study approach illuminates complex theories by showing how they are applied in practice Criticality is central to the book with each chapter including critical analysis, critical questions and boxed critical insights and reflections Companion website with free full text journal articles.

Managing Urban America

Managing Urban America PDF Author: Robert E. England
Publisher: CQ Press
ISBN: 1506310516
Category : Political Science
Languages : en
Pages : 392

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Book Description
In Managing Urban America, Eighth Edition, the authors guide students through the politics of urban management—doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary challenges. This revision: highlights the difficulties cities confront as they deal with the lingering economic challenges of the 2008 Recession evaluates the concept of e-government, and offers numerous examples in both theory and practice considers environmental issues and the implications for urban government management includes new case studies, including some with a global perspective as the authors examine the management of international cities thoroughly updates all data and scholarship.

Management and Diversity

Management and Diversity PDF Author: Mustafa Ă–zbilgin
Publisher: Emerald Group Publishing
ISBN: 1786355507
Category : Business & Economics
Languages : en
Pages : 332

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Book Description
International Perspectives on Equality, Diversity and Inclusion examines the complex nature of equality, diversity and inclusion in the world of work through interdisciplinary, comparative and critical perspectives.

Teaching Social Equity in Public Administration

Teaching Social Equity in Public Administration PDF Author: Sean A. McCandless
Publisher: Taylor & Francis
ISBN: 1003855156
Category : Political Science
Languages : en
Pages : 244

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Book Description
Public administration education programs prepare students in the provision of important public and nonprofit services, so it is essential that such programs help prepare administrators to advance social equity, one of the pillars of the discipline. This exciting new book from social equity authorities Sean McCandless and Susan T. Gooden demonstrates how public administration faculty can teach social equity across the curriculum, in practical terms. This edited collection features chapters from authors experienced in both public administration and in teaching social equity. Each chapter discusses teaching social equity in a particular class (Introduction to Public Administration, Organizational Dynamics and Theory, Human Resources, Policy Process, Research Methods, Capstones, and more) through distinct pedagogical practices that advance student learning (including case studies, community engagement projects, and simulations). The text captures an array of instructional approaches to social equity within public affairs education, particularly at the graduate level. It includes approaches from both established and newer instructors, across a diversity of universities. The book serves as an important resource to faculty who teach these courses, as well as the students who take them. Most importantly, it is a resource to academics and practitioners alike who share a commitment to fairness in the implementation of public services.

Gender, Culture and Organizational Change

Gender, Culture and Organizational Change PDF Author: Catherine Itzin
Publisher: Psychology Press
ISBN: 0415111870
Category : Business & Economics
Languages : en
Pages : 325

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Book Description
major social, political and economic transitions, and analyzes what has been learned. It also makes wider connections with women and trade unions in Europe and management development for women in the "developing countries" of Africa and Asia.