English for Hospitality Business (1st Edition)

English for Hospitality Business (1st Edition) PDF Author: Dr. Francisca Titing Koerniawaty, M.Pd.
Publisher: Nilacakra
ISBN: 6236748241
Category : Business & Economics
Languages : en
Pages : 124

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Book Description
This book is adopted, compiled and revised from various sources, prepared for the millennial generation or simply Gen Y and also Gen Z who live in a world of technology backed communication, in order to enrich references in improving English proficiency in the field of hospitality business. Students who use this book are those who have intermediate level English proficiency, since the material is designed to prepare the students to have English proficiency at the managerial level.

English for Hospitality Business (1st Edition)

English for Hospitality Business (1st Edition) PDF Author: Dr. Francisca Titing Koerniawaty, M.Pd.
Publisher: Nilacakra
ISBN: 6236748241
Category : Business & Economics
Languages : en
Pages : 124

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Book Description
This book is adopted, compiled and revised from various sources, prepared for the millennial generation or simply Gen Y and also Gen Z who live in a world of technology backed communication, in order to enrich references in improving English proficiency in the field of hospitality business. Students who use this book are those who have intermediate level English proficiency, since the material is designed to prepare the students to have English proficiency at the managerial level.

Spanish for Hospitality and Foodservice

Spanish for Hospitality and Foodservice PDF Author: Jennifer Thomas
Publisher: Pearson
ISBN: 9780130482617
Category : Spanish language
Languages : en
Pages : 0

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Book Description
This basic practical volume provides readers with the tools to become more confident, effective and service oriented employees. The training program is designed to empower readers with the communication and cross-cultural leadership skills using industry specific vocabulary, key cultural differences, and team building tips necessary to be successful working in an organization with a diverse staff so they can provide their guests with excellent service. The author provides a complete examination of the front office, employees and guests, the family and work personnel, rapport building phases, housekeeping, laundry, catering/banquet and engineering departments, the restaurant, the kitchen, entrees and produce and the bar, beverages and service station. For individuals in the hospitality and food/beverage service industry. "

Hospitality Business Development

Hospitality Business Development PDF Author: Ahmed Hassanien
Publisher: Routledge
ISBN: 1136439374
Category : Business & Economics
Languages : en
Pages : 299

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Book Description
Hospitality Business Development analyzes and evaluates the different aspects of business growth routes and development processes in the international hospitality industry. It considers the essential features of the strategic business context, in which any hospitality organization operates, and: • explores the essential requirements and challenges of hospitality business development, and the implications which these present for hospitality operators. • explains how differentiation and innovation can become key to organizational success and provides you with the all of the skills you need to implement your own business development • examines the shifting nature of demand, evaluating consumers’ behaviour and relating the principles of customer centricity to the business development function • is packed with case studies and industry related examples, which cover a broad range of hospitality sectors including in-flight catering, holiday homes, guest houses, licensed retail, catering, international restaurants and hotels, ensuring you have a thorough understanding of the international hospitality business development . Hospitality Business Development equips students and aspiring hospitality managers with the necessary knowledge, expertise and skills in business development. This book is a must-read for any one studying or working in the hospitality industry.

The Little Book of Cases in Hospitality Management

The Little Book of Cases in Hospitality Management PDF Author: Dana V. Tesone
Publisher: Prentice Hall
ISBN: 9780131183292
Category : Cases
Languages : en
Pages : 0

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Book Description


Best Impressions in Hospitality

Best Impressions in Hospitality PDF Author: Angie Michael
Publisher: Cengage Learning
ISBN: 9780766815841
Category : Hotels
Languages : en
Pages : 0

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Book Description
Presents a comprehensive guide to a career in the hospitality industry and provides information on appearance, grooming, body language, customer relations, and business etiquette in order to develop the skills necessary to succeed.

Accounting and Financial Analysis in the Hospitality Industry

Accounting and Financial Analysis in the Hospitality Industry PDF Author: Jonathan Hales
Publisher: Routledge
ISBN: 1136431608
Category : Business & Economics
Languages : en
Pages : 305

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Book Description
The objective of this textbook is to teach students to be conversational in speaking “numbers.” This means understanding fundamental accounting concepts, developing solid financial analysis abilities, and then applying them to understand and improve the operational performance of their hotel or restaurant. The book will accomplish this by studying the current practices of some of today’s leading hotel and restaurant companies. Chapters will be developed under the auspices of a select group of hospitality industry General Mangers, Directors of Finance, and Regional Accounting Managers to ensure that the information is current, accurate and useful. Understanding and applying the information will be the main focus of this book. This textbook should provide hospitality managers the knowledge and experience to be comfortable in using numbers to operate their departments. This includes developing the ability to perform all accounting and financial aspects of their position efficiently and correctly including revenue forecasting, wage scheduling, budgeting, P&L critiques, purchasing procedures and cost control methods. As a result, they will have more time to spend on the floor with their customers and employees. This knowledge will help them understand their operations and how to improve, change or expand them to increase revenues or profits.

Organizational Behaviour for the Hospitality Industry

Organizational Behaviour for the Hospitality Industry PDF Author: Florence Berger
Publisher: Pearson Higher Ed
ISBN: 129205624X
Category : Business & Economics
Languages : en
Pages : 425

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Book Description
For undergraduate and graduate courses in Organizational Behavior and Human Relations Skills in schools of hotel management. Organizational Behavior for the Hospitality Industry is the most recent organisational behaviour text that focuses on the hospitality industry, delving into the concepts that are relevant to students who plan to enter the hospitality industry. Hospitality organisations today must achieve excellence in human relations, and that success starts with quality organisational behaviour. The text is organised into three sections: organisational behavioural essentials, the individual and the organisation, and key management tasks. Additionally, each key topic includes detailed exercises, providing students with the hands-on experience they'll need in order to succeed in the industry. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Entrepreneurship & Small Business Management in the Hospitality Industry

Entrepreneurship & Small Business Management in the Hospitality Industry PDF Author: Darren Lee-Ross
Publisher: Routledge
ISBN: 1136440224
Category : Business & Economics
Languages : en
Pages : 305

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Book Description
• Explores both entrepreneurial theory and practice applied to the tourism and hospitality industry, by investigating some key theoretical concepts and grounding them in practical real life scenarios; • Moves back and forth between strategy and operations to illustrate the link between the two areas and explain how both perspectives are necessary for entrepreneurial success; • Creates an enthusiasm about the field by not only discussing some of the major challenges and opportunities but by providing the knowledge and skills required to start a small business and drastically improve the chances of sustaining it successfully.

Revenue Management for the Hospitality Industry

Revenue Management for the Hospitality Industry PDF Author: David K. Hayes
Publisher: John Wiley & Sons
ISBN: 1119790778
Category : Business & Economics
Languages : en
Pages : 482

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Book Description
REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Hospitality Financial Management

Hospitality Financial Management PDF Author: Robert E. Chatfield
Publisher:
ISBN: 9780136139331
Category : Hospitality industry
Languages : en
Pages : 333

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Book Description
Hospitality Financial Management is an up-to-date finance text that offers hospitality students a uniquely Canadian introduction to financial management specifically for hospitality and tourism majors. The book uses hospitality examples throughout to cover concepts from a practical perspective, explaining and demonstrating the importance of financial management in the hospitality industry.