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Author: Singh, P. N.
Publisher: Pearson Education India
ISBN: 8131753093
Category :
Languages : en
Pages : 419
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Book Description
The introduction of the new economic policy in 1991 had a significant bearing on industrial relations. Globally, the focus is gradually shifting from traditional industrial relations, characterized by conflict resolution, to employee relations management,
Author: Singh, P. N.
Publisher: Pearson Education India
ISBN: 8131753093
Category :
Languages : en
Pages : 419
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Book Description
The introduction of the new economic policy in 1991 had a significant bearing on industrial relations. Globally, the focus is gradually shifting from traditional industrial relations, characterized by conflict resolution, to employee relations management,
Author: Elizabeth Aylott
Publisher: Kogan Page Publishers
ISBN: 0749483229
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
Fostering positive relationships between employers and employees is crucial to ensure employee commitment and engagement, as well as overall business performance. Employee Relations is a practical guide to the principles and practice of employee relations in the workplace. Covering the key areas such as conflict and dispute resolution, dismissal and redundancies, rights and ethics, it equips you with the skills and knowledge you need to plan, implement and assess employee relations in any type of organization. Practical diagnostic tools and a variety of real-life examples from organizations including Amazon, HSBC and the UK Police Force are found throughout. This fully revised second edition of Employee Relations features new material on the gig economy, the virtual workplace, and recent legislation changes, and is more closely linked to the CIPD professions map. New online supporting resources include a series of templates, questionnaires and further tools to help evaluate and support the development of an effective employee relations strategy. HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
Author: Yadav, Radha
Publisher: IGI Global
ISBN: 1799835170
Category : Business & Economics
Languages : en
Pages : 326
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Book Description
The past four decades have seen unprecedented social and economic changes that have demanded a transformation in existing employee relation practices. Shifts in demographics, gender diversity, and an increased mobility of the workforce across the board has changed the landscape in which organizations operate. Against this backdrop, attitudes towards work and careers have changed, leading to different expectations of the workplace. These and other contextual changes mean that existing strategies of employee relation may no longer be effective. Critical Issues on Changing Dynamics in Employee Relations and Workforce Diversity is a collection of pioneering research that addresses the challenges and issues pertaining to the changing dynamics of employee relations and provides additional support to better deal with critical issues related to people management. While highlighting topics including employee engagement, workplace culture, and diversified workforce, this book is ideally designed for human resource managers, managers, executives, researchers, business professionals, academicians, and students seeking current studies on critical matters in employee relation techniques and practices.
Author: Paul Blyton
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 394
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Book Description
This text takes a critical approach to both contemporary issues and trends, and to the core areas and concepts of employee relations. Case studies from a diversity of settings are integrated into the text, which is based on extensive research and teaching experience.
Author: Tony Bennett
Publisher: Kogan Page Publishers
ISBN: 1789661463
Category : Business & Economics
Languages : en
Pages : 473
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Book Description
Employment relations is concerned with the relationship between employees and their employers - one of the most important aspects of an HR role. Managing Employment Relations will give students a thorough grounding in the processes, context and practical application of employment relations and the skills they need for a successful career in HR. Covering everything from the legal aspects of employment relations, essential policies, strategies and the changing social context to conflict resolution, mediation, employee engagement and workplace discipline, Managing Employment Relations is an indispensable guide. With brand new content on gig economy workers, supporting diversity in the workplace, individual and group policies and the need for greater transparency in the employer-employee relationship, this book is a comprehensive guide to the theory and practice of employment relations. Mapped to the CIPD Level 7 module in employment relations and full of case studies and exercises to help students understand the practical application of the core topics, this is an essential textbook for postgraduate HR students and practitioners in an employment relations role. Online resources include a lecturer guide, lecture slides, sample essay questions and additional case studies for students and lecturers as well as annotated weblinks.
Author: Michael D Hartline
Publisher: Routledge
ISBN: 113642380X
Category : Business & Economics
Languages : en
Pages : 119
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Book Description
Use these techniques to improve staff performance! Internal Relationship Management: Linking Human Resources to Marketing Performance shows how businesses can develop and maintain positive interactions between managers and employees. This book provides cutting-edge research on the management of internal customers (i.e., employees) that offers practical suggestions to improve internal service, employee performance, andultimatelyexternal marketing performance. This useful resource contains many special features to augment the text, including tables, figures, and models. Internal Relationship Management explores key issues, such as: internal relationship managementmanaging relationships with internal customers human resources activitiesactions taken to influence employee attitudes and work-related behaviors career entrythe initial stages of the internal relationship management process organizational supportservices provided to employees in an effort to support them With this book, you’ll gain a better understanding of: boundary spanners’ appraisals of career entry transitionfrom telecommunications, insurance, manufacturing, accounting, and retail firms the recruitment, selection, and retention of customer-contact service employees how internal communication processes affect boundary spanners’ satisfaction with organizational support services employee brandingemployees internalize the firm’s desired brand image to project it to customers and external stakeholders the internal customer mindsetthe importance employees place on serving internal customers The authors of Internal Relationship Management are established scholars in both marketing and management, providing an integrated, state-of-the-art perspective on how internal relations affect marketing performance. This book presents extensive research and case studies to emphasize how employee satisfaction results in customer satisfaction.
Author: Elizabeth Aylott
Publisher: Kogan Page Publishers
ISBN: 0749469773
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Employee Relations is a guide to the fundamental principles of employee relations in the UK. Tailored to the needs of practitioners it offers a complete overview of the field strongly aligned to the organizational and HR strategy and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your knowledge of the area from understanding the labour market and the employment relationship to trade unions and international governing bodies. The book covers key areas such as conflict and dispute resolution, dismissal and redundancy, rights, ethics and much more. Aligning effective employee relations with strategic objectives, this book will equip you with the skills you need to plan, implement and assess employee relations. Employee Relations is part of the brand new HR Fundamentals series, offering practical advice to HR professionals starting out in their career, completing CPD training or studying for their professional qualifications with the CIPD. It is the complementary partner title to Employment Law, also by the same author.
Author: David Farnham
Publisher: CIPD Publishing
ISBN: 9780852928769
Category : Business & Economics
Languages : en
Pages : 486
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Book Description
This volume analyses the issues surrounding employment today and explores the challenges that lie at the heart of the workplace. This second edition has been thoroughly revised and updated
Author: Philip Lewis
Publisher: Pearson Education
ISBN: 9780273646259
Category : Business & Economics
Languages : en
Pages : 474
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Book Description
This exciting new text is different from many of the employee relations textbooks currently available because it takes as its central theme the employment relationship between the employer and the employee. This reflects one of the major changes in employee relations over recent years: the increasing extent to which the individual relationship each of us has with our employer is central in shaping our working lives.
Author: D. P. Sahoo
Publisher: Sage Publications Pvt. Limited
ISBN: 9789353287078
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This textbook focuses on the contemporary and critical issues of industrial relations with special reference to the changing trends in employer-employee relationship around the globe. Employee Relations Management discusses and details the theoretical and practical aspects of the labour market and management of industrial relations (IRs) in India and covers the legislative and managerial framework required to manage IR-related issues. The book introduces real-life cases from various Indian industries that highlight the major concerns facing Indian business organizations. These case studies are carefully designed to act as simulation exercises to showcase the context, the problems and their critical analyses. The students, thereby, would be able to generate various feasible solutions, which can then be assessed by the instructors for accuracy. Key Features: - Content designed to impart critical understanding of the present industrial situation - Focused, case-based approach to enable readers to link real-life cases with concepts and theories - Strategic aspects of employee relations management justified with instances and examples from the industries - Contains 21 industrial contexts for classroom discussion and 38 real-life cases for classroom teaching
