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Author: Mike Walters
Publisher: CIPD Publishing
ISBN: 9780852926598
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
This title explains how to design and administer questionnaires, analyze the data and feed them into action plans. This edition also shows whether, when and how to involve consultants, and the crucial role of surveys in quality initiatives, culture-change programmes and "Investors in People". Effective corporate initiatives and processes are the bedrock of successful organizations. The "Developing Practices" series provides managers with essential frameworks to identify, formulate and implement the best policy and practice in the management and development of people. Organizations embarking on major change need to ensure employee commitment. Surveys are a useful tool for flushing out anxieties, enhancing decision-making and maintaining morale. The key to a successful outcome, argues the author Mike Walters, lies in using initial interviews to generate ideas which can be tested in the main survey and then further refined in follow-up focus groups. The book explains in detail how to design and administer questionnaires, analyze the data and feed them into action plans. This edition also shows human resources practitioners whether, when and how to involve consultants, and the crucial role of surveys in quality initiatives, culture-change programmes and "Investors in People".
Author: Mike Walters
Publisher: CIPD Publishing
ISBN: 9780852926598
Category : Business & Economics
Languages : en
Pages : 192
Get Book Here
Book Description
This title explains how to design and administer questionnaires, analyze the data and feed them into action plans. This edition also shows whether, when and how to involve consultants, and the crucial role of surveys in quality initiatives, culture-change programmes and "Investors in People". Effective corporate initiatives and processes are the bedrock of successful organizations. The "Developing Practices" series provides managers with essential frameworks to identify, formulate and implement the best policy and practice in the management and development of people. Organizations embarking on major change need to ensure employee commitment. Surveys are a useful tool for flushing out anxieties, enhancing decision-making and maintaining morale. The key to a successful outcome, argues the author Mike Walters, lies in using initial interviews to generate ideas which can be tested in the main survey and then further refined in follow-up focus groups. The book explains in detail how to design and administer questionnaires, analyze the data and feed them into action plans. This edition also shows human resources practitioners whether, when and how to involve consultants, and the crucial role of surveys in quality initiatives, culture-change programmes and "Investors in People".
Author: Paul M. Connolly
Publisher: Pfeiffer
ISBN: 9780787973490
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
If you’ve ever wanted to tap a ready-to-use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must-have collection of proven, reliable organizational surveys that anyone--from specialist human resources professionals to line managers and team leaders--can put to use immediately. Employee Opinion Questionnaires includes short, ready-to-use surveys organized into three groups: Use Issue-Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission-Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event-Related Surveys for new hires, exit interviews, and assessing peoples’ attitudes following training.
Author: Pervaiz K. Ahmed
Publisher: Routledge
ISBN: 1136394583
Category : Business & Economics
Languages : en
Pages : 320
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Book Description
A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation: * Outlines state-of-the-art thinking and practice * Demonstrates how internal marketing can be used to facilitate such diverse strategies as TQM, New Product Development and Change Management * Highlights the techniques managers need to understand to use IM effectively within their organizations * Contains a range of international and up to the minute examples and cases of best practice from companies around the world Throughout the book the emphasis is on understanding the principles that have made internal marketing such a potent force within leading corporations. This is combined with a pragmatic assessment of the many challenges involved in making it a reality within an organization.
Author: Robert Davis Gray
Publisher:
ISBN:
Category : Employee attitude surveys
Languages : en
Pages : 40
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Book Description
Author:
Publisher:
ISBN:
Category : Personnel management
Languages : en
Pages : 338
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Book Description
Author: Paul E. Spector
Publisher: Routledge
ISBN: 1000539342
Category : Business & Economics
Languages : en
Pages : 142
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Book Description
Distilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an ongoing series of blog articles, links to assessments mentioned in the book, and other resources on job satisfaction to coincide with this text. This book is ideal for professionals, researchers, and undergraduate and graduate students in industrial and organizational psychology and organizational behavior, as well as in specialized courses on job attitudes or job satisfaction. .
Author: United States. Office of Personnel Management. Library
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 744
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Book Description
Author: Richard Barry Freeman
Publisher: Cornell University Press
ISBN: 9780801485633
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
How would a typical American workplace be structured if the employees could design it? According to Richard B. Freeman and Joel Rogers, it would be an organization run jointly by employees and their supervisors, one where disputes between labor and management would be resolved through independent arbitration. Their groundbreaking book--based on the most extensive workplace survey of the last twenty years--provides a comprehensive account of employees? attitudes about participation, representation, and regulation on the job. More than anything, the authors find, workers want their voices to be heard. They desire a greater role in the workplace (but doubt management's willingness to share power), and have strong ideas about how their involvement could improve not just their lot but also their companies? fortunes. Many nonunion workers favor the formation of unions, and virtually all union workers strongly support their union. Most employees support the creation of labor-management committees--to which workers would elect their representatives--to run the organization and settle conflicts. And, contrary to commonly held assumptions, workers (including those in unions and those wishing to be) do not like dissension with their supervisors; they overwhelmingly prefer cooperative relations. The authors also report on the views of the supervisors, who confirm their wish to retain exclusive authority to make decisions, but demonstrate a willingness to listen more actively to labor's concerns by giving employees a more substantial voice on advisory committees. Freeman and Rogers present their findings within a broader picture of the evolving structure of labor and management in the United States. Their detailed description of their survey--how it was constructed and conducted--provides a model for workplace research in our time. And the results allow the voices of employees to be heard on matters profoundly affecting their jobs, their lives, and, ultimately, the state of the American economy.
Author: Dr A Madeswaran
Publisher: Archers & Elevators Publishing House
ISBN: 8194706572
Category : Antiques & Collectibles
Languages : en
Pages :
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Book Description
Author: United States Civil Service Commission. Library
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 648
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Book Description
