Empathic design as the basic element of product-service system implementation

Empathic design as the basic element of product-service system implementation PDF Author: Kateryna Ryabchykova
Publisher: GRIN Verlag
ISBN: 3668657610
Category : Art
Languages : en
Pages : 157

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Book Description
Diploma Thesis from the year 2017 in the subject Design (Industry, Graphics, Fashion), grade: A (97), , course: Fashion Design. Professional training, language: English, abstract: Work is devoted to the important problem of empathic design process as part of the product-service system and in particular methodology of empathic design process in context of low and middle income in Ukraine. Wide literature analysis as per product-service system and empathic design is conducted. As the result, way to implement product-service system was identified and detailed methodology of empathic design established. Following this, literature as per behavior of Ukrainian consumers, their social habits and financial capabilities is examined and as a consequence, client profile as per project is created. In the second section of the thesis, practical implementation of empathic design process is described. In particular, costumer directed research methods for information gathering and brief creation were applied. On the stage of concept generation modifications were proposed, which allow customer to choose from variety of designs and became active figure in design creation, instead of being passive consumer. After this, sample collection was developed and sample outfit with all styling detailing is realized in material. In the third section educational seminar as per topic of the research for bachelor students is designed. All components as per didactic plan of the lesson are included and actual scenario is proposed.

Empathic design as the basic element of product-service system implementation

Empathic design as the basic element of product-service system implementation PDF Author: Kateryna Ryabchykova
Publisher: GRIN Verlag
ISBN: 3668657610
Category : Art
Languages : en
Pages : 157

Get Book Here

Book Description
Diploma Thesis from the year 2017 in the subject Design (Industry, Graphics, Fashion), grade: A (97), , course: Fashion Design. Professional training, language: English, abstract: Work is devoted to the important problem of empathic design process as part of the product-service system and in particular methodology of empathic design process in context of low and middle income in Ukraine. Wide literature analysis as per product-service system and empathic design is conducted. As the result, way to implement product-service system was identified and detailed methodology of empathic design established. Following this, literature as per behavior of Ukrainian consumers, their social habits and financial capabilities is examined and as a consequence, client profile as per project is created. In the second section of the thesis, practical implementation of empathic design process is described. In particular, costumer directed research methods for information gathering and brief creation were applied. On the stage of concept generation modifications were proposed, which allow customer to choose from variety of designs and became active figure in design creation, instead of being passive consumer. After this, sample collection was developed and sample outfit with all styling detailing is realized in material. In the third section educational seminar as per topic of the research for bachelor students is designed. All components as per didactic plan of the lesson are included and actual scenario is proposed.

Product-Service System Design for Sustainability

Product-Service System Design for Sustainability PDF Author: Carlo Vezzoli
Publisher: Routledge
ISBN: 1351277987
Category : Business & Economics
Languages : en
Pages : 512

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Book Description
This book, based on a huge European and Asian research project, is a state-of-the-art examination of the theory and practice of system innovation through Product-Service System (PSS) design for sustainability from a trans-cultural viewpoint. PSS design incorporates innovative strategies that shift businesses away from simply designing and selling physical products to developing integrated systems of products and services that satisfy human needs. The book provides background, advice and tools for designers interested in sustainable PSSs and has a wealth of case studies for practitioners to digest.

Introduction to Product/Service-System Design

Introduction to Product/Service-System Design PDF Author: Tomohiko Sakao
Publisher: Springer Science & Business Media
ISBN: 1848829094
Category : Technology & Engineering
Languages : en
Pages : 287

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Book Description
"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book’s focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension. "Introduction to Product/Service-System Design" will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.

Sustainable Product-Service Systems

Sustainable Product-Service Systems PDF Author: Fabrizio Ceschin
Publisher: Springer Science & Business Media
ISBN: 3319037951
Category : Business & Economics
Languages : en
Pages : 134

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Book Description
This book investigates the potential contribution that a strategic design approach can make to stimulating and supporting the societal embedding of sustainable PSSs (product-service systems). A new strategic design role thus emerges; a role in which the ideation and development of sustainable PSS concepts is coupled with the designing of appropriate transition paths (sequence of socio-technical experiments) to gradually incubate, introduce and diffuse these concepts. The book also outlines the new design approach and capabilities needed by strategic designers, project managers and consultants to operate at such a strategic level. On a more operational point of view, the work presents a practical “how to do” design process and associated guidelines to support practitioners in designing and managing the societal embedding process of sustainable PSS innovations.

PLATE: Product Lifetimes And The Environment

PLATE: Product Lifetimes And The Environment PDF Author: C.A. Bakker
Publisher: IOS Press
ISBN: 1614998205
Category : Business & Economics
Languages : en
Pages : 496

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Book Description
Product lifetimes are critical for the circular economy, resource efficiency, waste reduction and low carbon strategies for sustainability, and are therefore of interest to academics from many different disciplines as well as original equipment manufacturers (OEMs) and other stakeholders. The challenges related to product lifetimes must be tackled from multiple perspectives, making the sharing of knowledge and expertise from different disciplines particularly important. This book presents papers from the second Product Lifetime and the Environment (PLATE) conference, held in Delft, the Netherlands, in November 2017. The conference originated from the desire to bring together academic researchers working in the field of sustainability to benefit from each other’s knowledge and further advance the field. The book includes the 88 full papers delivered at the conference, grouped according to the following 7 conference themes: design for product longevity; product lifetime optimization; cultural perspectives on the throwaway society; circular economy and product lifetimes; business opportunities, economic implications and marketing strategies; consumer influences on product lifetimes; and policy, regulation and legislation. The book will be of interest to all those concerned with sustainable consumption, circular economy and resource efficiency.

Empathic Design

Empathic Design PDF Author: Katja Battarbee
Publisher:
ISBN: 9789518267082
Category : Industrial design
Languages : en
Pages : 168

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Book Description
Professional Empathic Design: User Experience in Product DesignBased on several years of research, this book introduces design concepts and methods for the fuzzy front end. The contributors are both academic researchers and practicing designers who have been working with companies.

Transform Customer Experience

Transform Customer Experience PDF Author: Isabella Villani
Publisher: John Wiley & Sons
ISBN: 0730369102
Category : Business & Economics
Languages : en
Pages : 288

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Book Description
Your customers are your future. Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their journeys, identifying potential hazards and reshaping your business with customer experience (CX) at its heart. From services to products, online to in-person, small-scale to multinational, your customers’ loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution. Transform Customer Experience offers real-life insights into effective strategies for developing and implementing Customer Experience (CX) programs in a range of corporate, governmental and non-profit environments. • Shows you how to address dimensions of diversity in the customer base • Outlines customer journey mapping • Discusses the implications of customers’ omnichannel engagement • Addresses the importance of positive employee experience in establishing a supportive CX culture. Transform Customer Experience explains why you need to embed customer experience in your organisation and shows you how to do it.

Service Design and Delivery

Service Design and Delivery PDF Author: Mairi Macintyre
Publisher: Springer Science & Business Media
ISBN: 144198321X
Category : Business & Economics
Languages : en
Pages : 188

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Book Description
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations. While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.

Designing Sustainable Energy for All

Designing Sustainable Energy for All PDF Author: Carlo Vezzoli
Publisher: Springer
ISBN: 3319702238
Category : Technology & Engineering
Languages : en
Pages : 230

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Book Description
This open access book addresses the issue of diffusing sustainable energy access in low- and middle-income contexts. Access to energy is one of the greatest challenges for many people living in low- income and developing contexts, as around 1.4 billion people lack access to electricity. Distributed Renewable Energy systems (DRE) are considered a promising approach to address this challenge and provide energy access to all. However, even if promising, the implementation of DRE systems is not always straightforward. The book analyses, discusses and classifies the promising Sustainable Product-Service System (S.PSS) business models to deliver Distributed Renewable Energy systems in an effective, efficient and sustainable way. Its message is supported with cases studies and examples, discussing the economic, environmental and socioethical benefits as well as its limitations and barriers to its implementation. An innovative design approach is proposed and a set of design tools are supplied, enabling readers to create and develop Sustainable Product-Service System (S.PSS) solutions to deliver Distributed Renewable Energy systems. Practical applications of the book’s design approach and tools by companies and practitioners are discussed and the book will be of interest to readers in design, industry, governmental institutions, NGOs as well as researchers.

Sustainability Science

Sustainability Science PDF Author: Ariane König
Publisher: Routledge
ISBN: 1317216628
Category : Business & Economics
Languages : en
Pages : 413

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Book Description
Sustainability Science: Key Issues is a comprehensive textbook for undergraduates, postgraduates, and participants in executive trainings from any disciplinary background studying the theory and practice of sustainability science. Each chapter takes a critical and reflective stance on a key issue or method of sustainability science. Contributing authors offer perspectives from diverse disciplines, including physics, philosophy of science, agronomy, geography, and the learning sciences. This book equips readers with a better understanding of how one might actively design, engage in, and guide collaborative processes for transforming human-environment-technology interactions, whilst embracing complexity, contingency, uncertainties, and contradictions emerging from diverse values and world views. Each reader of this book will thus have guidance on how to create and/or engage in similar initiatives or courses in their own context. Sustainability Science: Key Issues is the ideal book for students and researchers engaged in problem and project based learning in sustainability science.