Author: Christopher D. Connors
Publisher: Rockridge Press
ISBN: 9781638788195
Category : Business & Economics
Languages : en
Pages : 176
Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Emotional Intelligence for the Modern Leader
Author: Christopher D. Connors
Publisher: Rockridge Press
ISBN: 9781638788195
Category : Business & Economics
Languages : en
Pages : 176
Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Publisher: Rockridge Press
ISBN: 9781638788195
Category : Business & Economics
Languages : en
Pages : 176
Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Emotional Intelligence for the Modern Leader
Author: Christopher Connors
Publisher: Rockridge Press
ISBN: 9781646115600
Category :
Languages : en
Pages :
Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Publisher: Rockridge Press
ISBN: 9781646115600
Category :
Languages : en
Pages :
Book Description
Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
The Emotionally Intelligent Leader
Author: Daniel Goleman
Publisher: Harvard Business Press
ISBN: 1633697347
Category : Business & Economics
Languages : en
Pages : 106
Book Description
Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.
Publisher: Harvard Business Press
ISBN: 1633697347
Category : Business & Economics
Languages : en
Pages : 106
Book Description
Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.
What Makes a Leader? (Harvard Business Review Classics)
Author: Daniel Goleman
Publisher: Harvard Business Press
ISBN: 1633692612
Category : Business & Economics
Languages : en
Pages : 39
Book Description
When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.
Publisher: Harvard Business Press
ISBN: 1633692612
Category : Business & Economics
Languages : en
Pages : 39
Book Description
When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.
Executive Presence for the Modern Leader
Author: D.A. Benton
Publisher: Sourcebooks, Inc.
ISBN: 1648769292
Category : Self-Help
Languages : en
Pages : 162
Book Description
Reach your professional goals with strategies for building executive presence Whether you want to land a new job, succeed in your current role, secure a promotion, or change career paths, having up-to-date leadership skills is essential. Executive Presence for the Modern Leader is full of expert guidance and actionable steps for progressing in your career. You'll build the skills necessary to be more memorable, credible, and confident in the workplace. A breakdown of executive presence—Learn what executive presence entails, and explore the importance of emotional intelligence, communication, and authenticity. An exploration of leadership—Find straightforward explanations of different leadership styles, and take assessments to see which one you identify with so you can cultivate the leadership traits you want. Skill-building exercises—Strengthen your executive presence with thought-provoking writing prompts, business etiquette exercises, and more. A modern, inclusive approach—Read real stories about diverse leaders who embody executive presence at different stages of their careers. Take your leadership skills to the next level and thrive at work.
Publisher: Sourcebooks, Inc.
ISBN: 1648769292
Category : Self-Help
Languages : en
Pages : 162
Book Description
Reach your professional goals with strategies for building executive presence Whether you want to land a new job, succeed in your current role, secure a promotion, or change career paths, having up-to-date leadership skills is essential. Executive Presence for the Modern Leader is full of expert guidance and actionable steps for progressing in your career. You'll build the skills necessary to be more memorable, credible, and confident in the workplace. A breakdown of executive presence—Learn what executive presence entails, and explore the importance of emotional intelligence, communication, and authenticity. An exploration of leadership—Find straightforward explanations of different leadership styles, and take assessments to see which one you identify with so you can cultivate the leadership traits you want. Skill-building exercises—Strengthen your executive presence with thought-provoking writing prompts, business etiquette exercises, and more. A modern, inclusive approach—Read real stories about diverse leaders who embody executive presence at different stages of their careers. Take your leadership skills to the next level and thrive at work.
And the Leader is.....
Author: Gareth Chick
Publisher: Critical Publishing
ISBN: 1912508397
Category : Business & Economics
Languages : en
Pages : 300
Book Description
And the Leader Is... Gareth Chick's second leadership coaching book, is a critical mentoring guide in business culture, management and organisational behaviour, showing us how to lead effectively with heightened Corporate Emotional Intelligence (CEQ). Drawing on his 40 year experience in every aspect of the Corporate World, from CEO to performance coaching; from manager to trainer, Gareth Chick covers the fundamentals of emotional intelligence coaching to create high performance teams through transformational leadership and authentic change management. In his first book Corporate Emotional Intelligence Gareth provided a compelling analysis of Corporate Psychology; giving us a profound new understanding of how working in the business environment can cause thoroughly decent human beings to behave in unnatural and inhuman ways. The book concluded by outlining the 4 Pillars of Corporate Emotional Intelligence (CEQ), equipping us with personal development strategies to raise our leadership effectiveness. And the Leader Is... completes Gareth's personal corporate life mission to give hard pressed modern managers the practical competencies to be more effective leaders, more fulfilled and more sustainable. While each of his two leadership books stands on its own merits, the combination of the two forms arguably the most important work on corporate leadership since Dr Edwards Demings' writings of the late 20th Century. It is fitting therefore that the Foreword is written by Tony Barnes, the last surviving member of the Deming team that revolutionised Japanese business and manufacturing practices in the 1950s and 1960s. "A bible of common sense; a book that cuts to the core of achieving great business results whilst caring for the people you lead." Fionnuala Meehan, VP EMEA Global Marketing Solutions and Head of Ireland, Google "It's like no other book I've ever experienced. It's intensely personal - the insights, the examples, the honesty. This is much more than a book. It's a deep journey." Alison Platt, Non Executive Director, Tesco Plc "I have read many great books on coaching, leadership and teams. However, this is even greater, with all of these areas more expertly placed in one book". Becky Ivers, People Director - Expansion, Heathrow Airport "I was transported into `And the Leader is....Tina'. Easy to read `brain food' providing simple strategies to unlock human potential. This book is becoming my own personal coach." Tina Jennings, HR Director, Global Consumer Brands, Walgreens Boots Alliance
Publisher: Critical Publishing
ISBN: 1912508397
Category : Business & Economics
Languages : en
Pages : 300
Book Description
And the Leader Is... Gareth Chick's second leadership coaching book, is a critical mentoring guide in business culture, management and organisational behaviour, showing us how to lead effectively with heightened Corporate Emotional Intelligence (CEQ). Drawing on his 40 year experience in every aspect of the Corporate World, from CEO to performance coaching; from manager to trainer, Gareth Chick covers the fundamentals of emotional intelligence coaching to create high performance teams through transformational leadership and authentic change management. In his first book Corporate Emotional Intelligence Gareth provided a compelling analysis of Corporate Psychology; giving us a profound new understanding of how working in the business environment can cause thoroughly decent human beings to behave in unnatural and inhuman ways. The book concluded by outlining the 4 Pillars of Corporate Emotional Intelligence (CEQ), equipping us with personal development strategies to raise our leadership effectiveness. And the Leader Is... completes Gareth's personal corporate life mission to give hard pressed modern managers the practical competencies to be more effective leaders, more fulfilled and more sustainable. While each of his two leadership books stands on its own merits, the combination of the two forms arguably the most important work on corporate leadership since Dr Edwards Demings' writings of the late 20th Century. It is fitting therefore that the Foreword is written by Tony Barnes, the last surviving member of the Deming team that revolutionised Japanese business and manufacturing practices in the 1950s and 1960s. "A bible of common sense; a book that cuts to the core of achieving great business results whilst caring for the people you lead." Fionnuala Meehan, VP EMEA Global Marketing Solutions and Head of Ireland, Google "It's like no other book I've ever experienced. It's intensely personal - the insights, the examples, the honesty. This is much more than a book. It's a deep journey." Alison Platt, Non Executive Director, Tesco Plc "I have read many great books on coaching, leadership and teams. However, this is even greater, with all of these areas more expertly placed in one book". Becky Ivers, People Director - Expansion, Heathrow Airport "I was transported into `And the Leader is....Tina'. Easy to read `brain food' providing simple strategies to unlock human potential. This book is becoming my own personal coach." Tina Jennings, HR Director, Global Consumer Brands, Walgreens Boots Alliance
Working With Emotional Intelligence
Author: Daniel Goleman
Publisher: Bantam
ISBN: 0553903217
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Publisher: Bantam
ISBN: 0553903217
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Emotional Intelligence for Sales Leadership
Author: Colleen Stanley
Publisher: HarperCollins Leadership
ISBN: 1400217733
Category : Business & Economics
Languages : en
Pages : 257
Book Description
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
Publisher: HarperCollins Leadership
ISBN: 1400217733
Category : Business & Economics
Languages : en
Pages : 257
Book Description
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
The Humanized Leader
Author: Mary Pat Knight
Publisher:
ISBN: 9781953655219
Category :
Languages : en
Pages : 172
Book Description
THE WORLD NEEDS YOUR LEADERSHIP More importantly, the world needs your humanized leadership. You must create trust, clearly communicate, coach powerfully, and customize every step of the way to the various types of people you are privileged to lead. This leader is ever aware that other humans execute the processes which drive the profits - people are always at the center. This book lays out in 12 engaging chapters, a proven path to developing yourself and your teams. You will gain the mindset and skillset to: Show up in authentic and conscious leadership Manage workplace emotions - yours and theirs Communicate with clarity and connection Guide performance to build a culture of accountability Understand your own secret sauce of genius and appreciate it in others Drawing from the signature system, Leadership Mastery, this guide to your own evolution has been practiced and perfected for 15 years with thousands of clients. This is a call to action. HUMANIZE how you lead. Your time is now.
Publisher:
ISBN: 9781953655219
Category :
Languages : en
Pages : 172
Book Description
THE WORLD NEEDS YOUR LEADERSHIP More importantly, the world needs your humanized leadership. You must create trust, clearly communicate, coach powerfully, and customize every step of the way to the various types of people you are privileged to lead. This leader is ever aware that other humans execute the processes which drive the profits - people are always at the center. This book lays out in 12 engaging chapters, a proven path to developing yourself and your teams. You will gain the mindset and skillset to: Show up in authentic and conscious leadership Manage workplace emotions - yours and theirs Communicate with clarity and connection Guide performance to build a culture of accountability Understand your own secret sauce of genius and appreciate it in others Drawing from the signature system, Leadership Mastery, this guide to your own evolution has been practiced and perfected for 15 years with thousands of clients. This is a call to action. HUMANIZE how you lead. Your time is now.
Corporate Emotional Intelligence
Author: Gareth Chick
Publisher: Critical Publishing
ISBN: 1912508079
Category : Business & Economics
Languages : en
Pages : 277
Book Description
As part of the series Leadership and Executive Coaching, Corporate Emotional Intelligence is a seminal work for business communication, management and organisational behaviour in the 21st Century, setting a new precedent for business leadership and management books. It analyses how human behaviour is conditioned within corporate cultures, how managers come to adopt unconscious controlling habits that are counter-productive and which create cultures of fear. It shows how through the art of coaching and mentoring, breaking habits and personal development, transformational leadership within teams can result and, through theory and practise, shows us how to lead when managing people in the business environment. Unique to this leadership coaching book is the introduction of the Corporapath- the Corporate Hostage and to the anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self-awareness for all corporate citizens. Success now requires a different kind of business intelligence: IQ + EQ is no longer sufficient. We now need CEQ - Corporate Emotional Intelligence - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures and emotionally intelligent leadership.
Publisher: Critical Publishing
ISBN: 1912508079
Category : Business & Economics
Languages : en
Pages : 277
Book Description
As part of the series Leadership and Executive Coaching, Corporate Emotional Intelligence is a seminal work for business communication, management and organisational behaviour in the 21st Century, setting a new precedent for business leadership and management books. It analyses how human behaviour is conditioned within corporate cultures, how managers come to adopt unconscious controlling habits that are counter-productive and which create cultures of fear. It shows how through the art of coaching and mentoring, breaking habits and personal development, transformational leadership within teams can result and, through theory and practise, shows us how to lead when managing people in the business environment. Unique to this leadership coaching book is the introduction of the Corporapath- the Corporate Hostage and to the anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self-awareness for all corporate citizens. Success now requires a different kind of business intelligence: IQ + EQ is no longer sufficient. We now need CEQ - Corporate Emotional Intelligence - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures and emotionally intelligent leadership.