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Author: Norhayati Zakaria
Publisher: CRC Press
ISBN: 1351055046
Category : Medical
Languages : en
Pages : 128
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Book Description
Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.
Author: Norhayati Zakaria
Publisher: CRC Press
ISBN: 1351055046
Category : Medical
Languages : en
Pages : 128
Get Book Here
Book Description
Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.
Author: David Friedman
Publisher:
ISBN: 9780692100783
Category :
Languages : en
Pages :
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Book Description
Culture has become the hottest word in today's organizational lexicon. From boardrooms to locker rooms, everyone's talking about the critical link between culture and extraordinary team performance. Yet, as clear as that link may be, understanding what culture is, and what to do about it, has always been so murky. Until now.In this game-changing book, David Friedman cuts through the fog and provides a simple, clear, and practical roadmap for building a high-performing culture - in any organization. Filled with stories and examples from his own leadership career, as well as his work with hundreds of other CEOs, Friedman brings a level of credibility and practical wisdom that stands in stark contrast to the typical academic treatment of culture. Delivered with his legendary logic and easy-to-read style, he makes understanding culture so simple that you'll wonder why you didn't think of it all yourself. Quite possibly. it's the most useful book ever written on organizational culture.
Author: Joanna Barclay
Publisher: Morgan James Publishing
ISBN: 1630471542
Category : Business & Economics
Languages : en
Pages : 293
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Book Description
With employee engagement between 26-30 percent leaders are looking for ways to engage untapped employee potential and maximize their capital investment in HR. A new business paradigm is emerging in the twenty-first century where an organization's culture is the most important and valuable asset a company has to attract, engage, and retain top talent. The most successful corporations in the world are values-driven and consciously invest in building their workplace culture so that it aligns with the personal values of their people. Values are a source of life-force energy that come from within. They inspire and motivate us and embody our heart and soul. Study of contextual cardiology has demonstrated the existence and power of the heart's energy. We experience this in the form of emotional intelligence and intuition. The more leaders practice connecting with their emotional intelligence (emotions such as love, compassion, loyalty, and trust), the more effective they will be at leading themselves and others. This is because employees are looking for leaders they can trust and who care for others, want to make a difference, and contribute to society. A facilitative leadership style is the key to transforming an organization and creating a culture of engagement. It moves people from being focused on "me" (self-interest) to "we" (common good). Facilitative leaders unify the organization, connect hearts and minds, empower employees to bring their best selves to work, and create a WOW culture where employees love what they do. The book contains unique tools for inner and outer transformation, along with case studies and worksheets to support leaders' journeys of culture change to measure, map, and manage cultural transformation. What you measure you can manage. Organizational transformation begins with the personal transformation of the leaders because organizations don't change; it's the people in them who do. Leaders learn how to "walk the talk" and be the change they want to see.
Author: Vanna Boffo
Publisher: Firenze University Press
ISBN:
Category : Education
Languages : en
Pages : 286
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Book Description
This work is the result of the European INTALL Project, International and Comparative Studies for Students and Practitioners in Adult Education and Lifelong Learning (2018-2021). From early September 2018 to the end of August 2021, this project allowed us to build knowhow about some specific issues of adult education. The latest meeting of the INTALL project partners led to a conference about the role of Adult Education Research, during and after Covid-19, and the importance of re-thinking Lifelong and Lifewide Learning for the future. Based on four sections, Innovation and Future Competences in Adult Education Research, Professionalisation in Adult Education, Sustainability, Inclusion and Wellbeing: Topics for Adult Society and Smart Cities and Learning and Teaching in Higher Education in Post-Pandemic Time: A Digital Transformation, the volume represents an opportunity to foster a debate on key issues in the field of Adult Learning and Education across Europe.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309175828
Category : Business & Economics
Languages : en
Pages : 298
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Book Description
Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.
Author: John P. Kotter
Publisher: Simon and Schuster
ISBN: 1439107602
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments. Fundamental to the process of reversing unhealthy cultures and making them more adaptive, the authors assert, is effective leadership. At the heart of this groundbreaking book, Kotter and Heskett describe how executives in ten corporations established new visions, aligned and motivated their managers to provide leadership to serve their customers, employees, and stockholders, and thus created more externally focused and responsive cultures.
Author: Irial O'Farrell
Publisher:
ISBN: 9781838073114
Category : Business & Economics
Languages : en
Pages : 178
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Book Description
Which camp do you fall into - those that love performance objective setting time or those that loathe it? If you selected the "Love it" camp, I'm delighted for you and your team and the only thing I can add is that, if you decide to read this book, you'll pick up some useful tips to help you finesse your objective setting approach. If you selected the "loathe it" camp, then you need this book. Why? SMART Objective Setting for Managers sets out the 4 main challenges managers struggle with: 1.Defining the desired outcomes of performance 2.Diagnosing team members' individual starting points 3.Defining tangible objectives for "soft" behavioural performance issues 4.Understanding what can go wrong in the communication process, when agreeing objectives.The book unpacks each of these challenges, using SMART, while prompting you to reflect on how effective your usual approach is. The book provides practical tools and techniques for you to test, so that you maximise the likelihood of increased performance - the individual's, the team's and yours. What makes me so sure? From 10-years-experience of directly managing teams and 20+ years of developing managers, I've observed the barriers that unintentionally arise in the Objective Setting Process. Through delivering SMART Objective Setting workshops, designing and implementing Performance Management Processes, and coaching leaders through the process of developing High Performance teams, I have tested my theories and solutions and clients have seen increased engagement and performance. This is particularly so in the area of behavioural objectives. You know, those behavioural issues, such as poor communication or lack of judgement, that negatively impact performance but are hard to articulate. How do you set a tangible objective around "influencing skills"? This book explains how to do just that and gives you the tools to diagnose what might be going on behind the behavioural performance. Editorial Reviews of SMART Objective Setting for Managers"I'm not typically a fan of management type books and the only other one I remember liking was Heart of Change by Kotter so this book is in good company. I found that it gained momentum for me the further into it I got. I reckon that's because of my own blasé assumption that I know this stuff already. Chapter 8 really spoke to me and I could see how the strings of the earlier chapters were pulled together here. I think this book might have even convinced me to alter my approach to goal setting."Paul Clements, Head of Change, Release, Transition and Configuration Management "Why was this book not written years ago! As leaders, we make too many assumptions and this results in frustration. This book explains the dynamics of what goes on between two people and what can go wrong! It highlights the learning points through stories. It made me stand back and think about my approach and what can be done differently. Well done."Brendan O'Donovan, Managing Partner, DFMG Solicitors
Author: Jonathan Stanton
Publisher:
ISBN:
Category :
Languages : en
Pages : 203
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Book Description
Edgar Schein described primary and secondary mechanisms to embedding culture into any organization in his book, Organization Culture and Leadership (2004). But the primary mechanisms he described are all personal to the leader, thus, every time a new leader is introduced into a business the culture changes for that area (department leader) or the entire company (CEO or Executive). Secondary are the beliefs, traits, and vision of the organization that have been identified over the course of its existence. This book sets out to change that while maintaining some flexibility and autonomy of leadership within the confines a clearly defined cultural road map.The Culture Trap solves the Three Reasons Culture Efforts Fail; Lack of Commitment, Culture Change Never Translates into Performance, and Culture Change Lacks Distinction & Flexibility. A Forbes article in 2017 outlined the three reasons culture efforts fail without any data to support the claims or practical ways to solve it. Well now there is using concepts from Scheins work in organizational change as well as the globe studies from 2007 and 2014 from the McKenzie Group and the London School of Economics. In this book, Jonathan shows how to define, focus, and change organizational culture in a way that others have not. He defines The Culture Trap as: "The misconception that CEO's or executives can identify the shared basic assumptions of the entire organization and know how to change them that often leads to an unpleasant situation from which it is hard to escape." It includes part of Edgar Schein's definition of organizational culture with Webster's definition of a trap. A perfect fit for the definition but a nightmare for the people that work for a company that attempts to change it too often and for unclear reasons. Using the Six Systems of Organizational Culture, executives are able to define what their culture should be in the areas of:People Centered Systems Leadership Ideology Openness (leaders to employees and cross-functional communication) Customer FocusProcess-Centered Systems Organizational Drive Operational Controls Organizational EffectivenessStanton provides an example of the entire process detailing how a company implemented the Six Systems of Organizational Culture (the basic assumptions of the organization and its leaders), Six Critical Functions of a Business (the objectives of performance to achieve) and the Performance Drivers (standards and guard rails to monitor and measure). It truly is an executive guide to organizational change that can and should be implemented for any company across the globe.
Author: Baporikar, Neeta
Publisher: IGI Global
ISBN: 1799810194
Category : Education
Languages : en
Pages : 361
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Book Description
One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.
Author: Kim S. Cameron
Publisher: John Wiley & Sons
ISBN: 1118047052
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.
