E-Service Digital Innovation

E-Service Digital Innovation PDF Author: Kyeong Kang
Publisher: BoD – Books on Demand
ISBN: 1803565721
Category : Computers
Languages : en
Pages : 218

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Book Description
Dive deep into the transformative world of digital services with E-service Digital Innovation, a masterful blend of academic rigor and real-world insights. This text dissects the complexities of user motivation, the symbiotic dance between digital innovations and societal structures, and the collaborative essence of value co-creation. Venture into the heart of banking’s digital metamorphosis and unravel the strategies shaping today’s digital business models. With chapters dedicated to the revolutionary Industry 5. 0, the transformative powers of AI and blockchain, and the resilience imperative in business continuity, this book stands as a beacon for scholars and practitioners alike. Beyond the urban digital realms, discover the nuanced dynamics of rural digital adoption and the future of e-service in higher education. Grasp the intricacies of instructional learning design, data monetization ethics, and the innovative potential of IoT in urban planning. E-Service Digital Innovation invites you to engage, learn, and emerge as a contributor to the ever-evolving digital landscape. Your journey toward understanding and shaping the digital future starts here. Key Advantages: •Comprehensive coverage: From user psychology to the avant-garde applications of digital innovation •Scholarly rigor: A seminal text for academics, researchers, and industry experts •Practical wisdom: Real-world insights to navigate and shape the digital future •Diverse perspectives: Topics range from AI in e-commerce to the transformative potential of self-financing cities

E-Service Digital Innovation

E-Service Digital Innovation PDF Author: Kyeong Kang
Publisher: BoD – Books on Demand
ISBN: 1803565721
Category : Computers
Languages : en
Pages : 218

Get Book Here

Book Description
Dive deep into the transformative world of digital services with E-service Digital Innovation, a masterful blend of academic rigor and real-world insights. This text dissects the complexities of user motivation, the symbiotic dance between digital innovations and societal structures, and the collaborative essence of value co-creation. Venture into the heart of banking’s digital metamorphosis and unravel the strategies shaping today’s digital business models. With chapters dedicated to the revolutionary Industry 5. 0, the transformative powers of AI and blockchain, and the resilience imperative in business continuity, this book stands as a beacon for scholars and practitioners alike. Beyond the urban digital realms, discover the nuanced dynamics of rural digital adoption and the future of e-service in higher education. Grasp the intricacies of instructional learning design, data monetization ethics, and the innovative potential of IoT in urban planning. E-Service Digital Innovation invites you to engage, learn, and emerge as a contributor to the ever-evolving digital landscape. Your journey toward understanding and shaping the digital future starts here. Key Advantages: •Comprehensive coverage: From user psychology to the avant-garde applications of digital innovation •Scholarly rigor: A seminal text for academics, researchers, and industry experts •Practical wisdom: Real-world insights to navigate and shape the digital future •Diverse perspectives: Topics range from AI in e-commerce to the transformative potential of self-financing cities

Leadership, Management, and Adoption Techniques for Digital Service Innovation

Leadership, Management, and Adoption Techniques for Digital Service Innovation PDF Author: Sandhu, Kamaljeet
Publisher: IGI Global
ISBN: 1799828018
Category : Business & Economics
Languages : en
Pages : 342

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Book Description
There are many advantages to incorporating digital services in business, including improved data management, higher transparency, personalized customer service, and cost reduction. Innovation is a key driver to how digital services are formed, developed, delivered, and used by consumers, employees, and employers. The largest differentiator comes from having a digitally empowered workforce. Companies increasingly need digital workers to establish greater digital skills to bear on every activity. Business leaders especially need to steer digital priorities, drive innovation, and develop digital platforms. Leadership, Management, and Adoption Techniques for Digital Service Innovation is an essential reference source that discusses the adoption of digital services in multiple industries and presents digital technologies to address and further advance innovation to drive successful solutions. Featuring research on topics such as cloud computing, digital business, and value creation, this book is ideally designed for managers, leaders, executives, directors, IT consultants, academicians, researchers, industry professionals, students, and practitioners.

Co-creating Digital Public Services for an Ageing Society

Co-creating Digital Public Services for an Ageing Society PDF Author: Juliane Jarke
Publisher: Springer Nature
ISBN: 3030528731
Category : Law
Languages : en
Pages : 241

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Book Description
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Handbook of Digital Innovation

Handbook of Digital Innovation PDF Author: Satish Nambisan
Publisher: Edward Elgar Publishing
ISBN: 1788119983
Category : Business & Economics
Languages : en
Pages : 313

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Book Description
Digital innovations influence every aspect of life in an increasingly digitalized world. Firms pursuing digital innovations must consider how digital technologies shape the nature, process and outcomes of innovation as well as long- and short-term social, economic and cultural consequences of their offerings. This Handbook contributes to a transdisciplinary understanding of digital innovation with a diverse set of leading scholars and their distinct perspectives. The ideas and principles advanced herein set the agenda for future transdisciplinary research on digital innovation in ways that inform not only firm-level strategies and practices but also policy decisions and science-focused investments.

Digital Innovation and the Future of Work

Digital Innovation and the Future of Work PDF Author: Hans Schaffers
Publisher: CRC Press
ISBN: 1000796965
Category : Science
Languages : en
Pages : 270

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Book Description
The concept of digitalization captures the widespread adoption of digital technologies in our lives, in the structure and functioning of organizations and in the transformation of our economy and society. Digital technologies for data processing and communication underly high-impact innovations including the Internet of Things, wireless multimedia, artificial intelligence, big data, enterprise platforms, social networks and blockchain. These digital innovations not only bring new opportunities for prosperity and wellbeing but also affect our behaviors, activities, and daily lives. They enable and shape new forms of production and new working practices in sectors such as manufacturing, healthcare, logistics and supply chains, energy, and public and business services. Digital innovations are not purely technological but form part of comprehensive systemic innovations of a sociotechnical and networked nature, requiring the alignment of technology, processes, organizations, and humans. Examples are platform-based work, customer driven value creating networks, and urban public service systems. Building on widespread networking, algorithmic decisions and sharing of personal data, these innovations raise intensive societal and ethical debates regarding key issues such as data sovereignty and privacy intrusion, business models based on data surveillance and negative externalization, quality of work and jobs, and market dominance versus regulation. In this context, this book focuses on the implications of digitalization for the domain of work. The book studies the changing nature of work as well as new forms of digitally enabled organizations, work practices and cooperation. The book sheds light on the technological, economic, and political forces shaping the new world of work and on the prospects for human-centric and responsible innovations.

Handbook of Research on Advancing Cybersecurity for Digital Transformation

Handbook of Research on Advancing Cybersecurity for Digital Transformation PDF Author: Sandhu, Kamaljeet
Publisher: IGI Global
ISBN: 1799869768
Category : Computers
Languages : en
Pages : 460

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Book Description
Cybersecurity has been gaining serious attention and recently has become an important topic of concern for organizations, government institutions, and largely for people interacting with digital online systems. As many individual and organizational activities continue to grow and are conducted in the digital environment, new vulnerabilities have arisen which have led to cybersecurity threats. The nature, source, reasons, and sophistication for cyberattacks are not clearly known or understood, and many times invisible cyber attackers are never traced or can never be found. Cyberattacks can only be known once the attack and the destruction have already taken place long after the attackers have left. Cybersecurity for computer systems has increasingly become important because the government, military, corporate, financial, critical infrastructure, and medical organizations rely heavily on digital network systems, which process and store large volumes of data on computer devices that are exchanged on the internet, and they are vulnerable to “continuous” cyberattacks. As cybersecurity has become a global concern, it needs to be clearly understood, and innovative solutions are required. The Handbook of Research on Advancing Cybersecurity for Digital Transformation looks deeper into issues, problems, and innovative solutions and strategies that are linked to cybersecurity. This book will provide important knowledge that can impact the improvement of cybersecurity, which can add value in terms of innovation to solving cybersecurity threats. The chapters cover cybersecurity challenges, technologies, and solutions in the context of different industries and different types of threats. This book is ideal for cybersecurity researchers, professionals, scientists, scholars, and managers, as well as practitioners, stakeholders, researchers, academicians, and students interested in the latest advancements in cybersecurity for digital transformation.

Digital Innovation and Entrepreneurship

Digital Innovation and Entrepreneurship PDF Author: Dick Whittington
Publisher: Cambridge University Press
ISBN: 1108470505
Category : Business & Economics
Languages : en
Pages : 481

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Book Description
Provides a practical introduction to business design and entrepreneurship in the digital economy for non-business students.

Digital Transformation and Innovative Services for Business and Learning

Digital Transformation and Innovative Services for Business and Learning PDF Author: Sandhu, Kamaljeet
Publisher: IGI Global
ISBN: 179985177X
Category : Business & Economics
Languages : en
Pages : 282

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Book Description
In a world dependent on digital technologies, business corporations continually try to stay ahead of their competitors by adopting the most updated technology into their business processes. Many companies are adopting digital transformation models, data analytics, big data, data empowerment, and data sharing as key strategies and as service disruptors for information delivery and record management. Higher education institutions have adopted digital service innovation as a core to driving their business processes. Such services are key to ensuring efficiency and improving organizational performance. Digital Transformation and Innovative Services for Business and Learning is a collection of innovative research on the latest digital services and their role in supporting the digital transformation of businesses and education. While highlighting topics including brand equality, digital banking, and generational workforce, this book is ideally designed for managers, executives, IT consultants, industry professionals, academicians, researchers, and students.

Digital Transformation in the Customer Experience

Digital Transformation in the Customer Experience PDF Author: Mohammed Majeed
Publisher: CRC Press
ISBN: 1040253113
Category : Business & Economics
Languages : en
Pages : 413

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Book Description
Technology is an indispensable part of the business world with firms using digital platforms to gain/create, maintain and deliver customer experience, especially post-pandemic. Digitization involves the comprehensive integration of digital technology into all facets of a company’s operations, yielding heightened value for customers. This book, Digital Transformation in the Customer Experience, looks at how digital transformation can help both service and manufacturing firms to deliver better customer experience. This book will enhance readers’ understanding of the disruptive technologies that have brought businesses to their current digital state, including social media, artificial intelligence (AI), big data, machine learning, and the Internet of Things (IoT). Numerous examples and exhibits are employed to illustrate the book’s comprehensive digital framework. It presents case studies of digital implementation across diverse industries and provides implementation templates for businesses. Designed to support careers in consulting and the execution of digital strategies within companies, the book covers all essential aspects. To offer insights into practical digital transformation in real-world scenarios, the book incorporates case studies and examples spanning various industries. Its organized structure makes it accessible to students, instructors, and junior and mid-level executives. Furthermore, the book seeks to disseminate novel technical concepts and features that can be integrated into daily life for the betterment of society. The book addresses important questions such as the relevance of e-service quality in customer satisfaction and loyalty, impact and effect of adware, malware and spyware on the digital environment, the Internet of Everything in marketing, digital entertainment, digital transformation in healthcare and more. The book also covers the impact of digitalization on education, finance and banking as well as the hospitality industry. Sensitive topics like the influence of Facebook on consumer engagement and the impact of social media marketing communications on teenagers’ attitudes, etc. are also addressed in the book.

Digital Government and Public Management

Digital Government and Public Management PDF Author: J. Ramon Gil-Garcia
Publisher: Routledge
ISBN: 1000535940
Category : Business & Economics
Languages : en
Pages : 180

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Book Description
In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.