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Author: Laura Rounds
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 138
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Book Description
Covers various aspects of document delivery services in several American academic libraries, including information on selection policies and procedures, annual reports, evaluations and statistics, document delivery suppliers and pilot projects.
Author: Laura Rounds
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 138
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Book Description
Covers various aspects of document delivery services in several American academic libraries, including information on selection policies and procedures, annual reports, evaluations and statistics, document delivery suppliers and pilot projects.
Author: Eleanor Mitchell
Publisher: Medford N.J. : Learned Information
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 352
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Book Description
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951484
Category : Language Arts & Disciplines
Languages : en
Pages : 96
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Book Description
Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all four—including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in: Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the “invisible” user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics: re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.
Author: Amitabha Chatterjee
Publisher: Chandos Publishing
ISBN: 0081020260
Category : Business & Economics
Languages : en
Pages : 610
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Book Description
Elements of Information Organization and Dissemination provides Information on how to organize and disseminate library and information science (LIS), a subject that is taught in many international Library Information Science university programs. While there are many books covering different areas of the subject separately, this book covers the entire subject area and incorporates the latest developments. Presets an overview of the entire subject, covering all relevant areas of library and information science Contains bulletpoints that highlight key features in each chapter Written in an accessible language, this book is aimed at a wide audience of LIS academics
Author: Richard W. Boss
Publisher: Washington, D.C. (1785 Massachusetts Ave., Washington 20036) : The Council
ISBN:
Category : Document delivery
Languages : en
Pages : 88
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Book Description
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951476
Category : Language Arts & Disciplines
Languages : en
Pages : 110
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Book Description
Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all four—including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in: Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the “invisible” user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics: re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.
Author: Jeffrey Saldinger
Publisher:
ISBN:
Category : Document delivery
Languages : en
Pages : 4
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Book Description
Author: Shirley K. Baker
Publisher: Routledge
ISBN: 1000757544
Category : Language Arts & Disciplines
Languages : en
Pages : 253
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Book Description
This book, first published in 1995, addresses the key issue facing libraries on how to survive in an age of interdependence. Increasingly, individual libraries must act as if each is part of a ‘world library’ Instead of being self-sufficient, each library, from the small public library to the large research library, must find ways to put materials from this ‘world library’ into the hands of its patrons and must stand ready to supply materials from its own collection to others, both quickly and cost-effectively through interlibrary loan. It explores the critical questions for making resource-sharing work, with particular emphasis on interlibrary loan. Cooperative collection development, economic decision models, consortial arrangements, copyright dilemmas, and the possibilities of technology are explored and a national project to revamp interlibrary loan and document delivery is described and future directions posited. Authors present historical perspective, explore the future, and report from multiple perspectives.
Author: Pat L Weaver-Meyers
Publisher: Routledge
ISBN: 1136370951
Category : Language Arts & Disciplines
Languages : en
Pages : 276
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Book Description
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Author: Association of Research Libraries. Systems and Procedures Exchange Center
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 128
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Book Description
