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Author: Raphael Lapin
Publisher: Dorling Kindersley Ltd
ISBN: 1405336862
Category : Business & Economics
Languages : en
Pages : 77
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Book Description
A practical ebook to working with difficult people which will give you the information and skills to succeed Find out how to work with difficult people. You�ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and �In Focus� features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Dip in and out of topics for quick reference.
Author: Raphael Lapin
Publisher: Penguin
ISBN: 0756667224
Category : Business & Economics
Languages : en
Pages : 105
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Book Description
This practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise sections: "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it. Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
Author: Raphael Lapin
Publisher: Dorling Kindersley Ltd
ISBN: 1405336862
Category : Business & Economics
Languages : en
Pages : 77
Get Book Here
Book Description
A practical ebook to working with difficult people which will give you the information and skills to succeed Find out how to work with difficult people. You�ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and �In Focus� features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Dip in and out of topics for quick reference.
Author: DK
Publisher: Penguin
ISBN: 0744060281
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
The practical guide that gives you the tools to succeed when managing people. This title in DK's Essential Managers series contains all you need to manage people effectively and to develop or hone your management style. Find out how to improve your skills by learning how to motivate staff, improve performance, and create positive relationships. You'll learn to build confidence, communicate clearly, and establish trust for navigating situations such as giving feedback, settling conflicts, and managing teams remotely. In a slim, portable format, Essential Managers gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features showing you how to focus your energy, manage change, and make an impact. Whether you're new to people management or looking to enhance your existing skills, this is the guide for you.
Author: Johanna Hunsaker
Publisher: Penguin
ISBN: 146544310X
Category : Business & Economics
Languages : en
Pages : 98
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Book Description
Whether you're eager to learn how to manage people or are an experienced professional aspiring to enhance your effectiveness as a manager, this practical guide is the ideal companion. DK Essential Managers: Managing People starts by helping you understand yourself and making you self-aware - an invaluable predecessor to managing others and getting the best from them. Find out how to improve your people management skills by learning how to motivate staff, improve performance, and create positive relationships. You'll learn to build confidence, communicate clearly, and establish trust. Statistics, brief case studies, and colorful graphics and charts help you navigate the path towards successfully managing people, whether for a small retailer or a Fortune 500 company. This indispensable volume is part of DK's Essential Managers series that offers the know-how you need to be a more effective manager and hone your management style. In a slim, portable format, DK Essential Managers: Managing People gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features that show you how to focus your energy, manage change, and make an impact. About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.
Author: DK
Publisher: Penguin
ISBN: 1465440666
Category : Business & Economics
Languages : en
Pages : 98
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Book Description
Whether you are learning to be a leader or looking to brush up your skills and lead with confidence, this practical guide is the perfect companion. DK Essential Managers: Leadership is systematically divided into theoretical and practical knowledge. Early chapters define what is leadership, the role of a good leader, the qualities you must possess as a leader, and the challenges you may face. Later sections of the book will help you improve your leadership skills by establishing a vision, inspiring others, and championing high performance. You'll learn to focus your energy, build relationships, and develop strategies. This wealth of information is supported with statistics, brief case studies, and colorful graphics and charts that bring the topic to life. This indispensable volume is part of DK's Essential Managers series that offers the know-how you need to be a more effective manager and hone your management style. In a slim, portable format, DK Essential Managers: Leadership gives you a practical "how-to" approach with step-by-step instructions, tips, checklists, and "ask yourself" features that show you how to focus your energy, manage change, and make an impact. About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.
Author: Christina Osborne
Publisher: Penguin
ISBN: 0756662648
Category : Business & Economics
Languages : en
Pages : 121
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Book Description
Learn everything you need to know to evaluate and enhance staff performance. This helpful guide explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practical techniques demonstrate how to motivate your staff, and power tips help you to handle real-life situations and develop the skills to build a committed team. The Essential Managers have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
Author: Aileen Pincus
Publisher: Penguin
ISBN: 0756650992
Category : Business & Economics
Languages : en
Pages : 76
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Book Description
An update of one of the key Essential Managers titles, Presenting gives you the tricks of the trade to make presentations with confidence. Part of the best-selling Essential Managers series, this book will carry the same livery on the jacket, but will have new text and a completelymodern, updated design.
Author: Michael Bourne
Publisher: Penguin
ISBN: 0756667208
Category : Business & Economics
Languages : en
Pages : 102
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Book Description
Maximize your impact in the workplace with this clear and concise guidebook. It will show you how to get the best out of your staff by increasing morale, and getting them to work smarter, not harder. No matter how good your staff, you will not have an effective team without proper motivation. Written by Michael and Pippa Bourne, co-founders of an international management firm with decades of combined business and writing experience, the book walks you through all the essential principles and challenges of motivating people in four efficient chapters. From building a motivating environment and tracking performance to motivating yourself and getting through challenges, you'll be ready for any challenge. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
Author: Johanna Hunsaker
Publisher: Penguin
ISBN: 0756667550
Category : Business & Economics
Languages : en
Pages : 74
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Book Description
Maximize your impact in the workplace with Managing People. It will show you how to get the best out of your job by working smarter, not harder.
Author: Michael Bourne
Publisher: Penguin
ISBN: 0756667240
Category : Business & Economics
Languages : en
Pages : 69
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Book Description
Maximize your impact in the workplace with Achieving High Performance. It will show you how to get the best out of your job by working smarter, not harder. Mike Bourne is Professor of Business Performance at Cranfield School of Management in the UK.
