Digital Service Delivery in Africa PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Digital Service Delivery in Africa PDF full book. Access full book title Digital Service Delivery in Africa by Ogechi Adeola. Download full books in PDF and EPUB format.
Author: Ogechi Adeola
Publisher: Springer Nature
ISBN: 3030839095
Category : Business & Economics
Languages : en
Pages : 355
Get Book Here
Book Description
The dynamics of the world’s pervasive digital technologies is transforming organisations and enabling enterprises to create sustainable competitive advantage. This presents huge economic opportunities for Africa. This book responds to the need for African enterprises and organisations—particularly those in the service sector—to fully exploit the inherent potential in digital platforms by putting in place processes to respond effectively to changing consumer demands. Digital service delivery is conceptualised as a key driver of effective management and service delivery across the value chain of businesses. The authors offer insights into the opportunities, drivers, structures, and models of digital service delivery specific to the African context, using case studies and country-based themes that highlight how the adoption of digital platforms and practices can transform service delivery for value-creation. The book examines the scope and applications of digital businesses, emphasising the emergence, value-creation, and strategic implications for Africa’s private and public enterprises. Students, entrepreneurs, IT innovators, academics, and policymakers will gain a greater understanding of how digitalisation is shaping consumer expectations, industry practices, and service delivery in Africa.
Author: Ogechi Adeola
Publisher: Springer Nature
ISBN: 3030839095
Category : Business & Economics
Languages : en
Pages : 355
Get Book Here
Book Description
The dynamics of the world’s pervasive digital technologies is transforming organisations and enabling enterprises to create sustainable competitive advantage. This presents huge economic opportunities for Africa. This book responds to the need for African enterprises and organisations—particularly those in the service sector—to fully exploit the inherent potential in digital platforms by putting in place processes to respond effectively to changing consumer demands. Digital service delivery is conceptualised as a key driver of effective management and service delivery across the value chain of businesses. The authors offer insights into the opportunities, drivers, structures, and models of digital service delivery specific to the African context, using case studies and country-based themes that highlight how the adoption of digital platforms and practices can transform service delivery for value-creation. The book examines the scope and applications of digital businesses, emphasising the emergence, value-creation, and strategic implications for Africa’s private and public enterprises. Students, entrepreneurs, IT innovators, academics, and policymakers will gain a greater understanding of how digitalisation is shaping consumer expectations, industry practices, and service delivery in Africa.
Author: Richard Boateng
Publisher: Springer
ISBN: 9783030779863
Category : Business & Economics
Languages : en
Pages : 421
Get Book Here
Book Description
For African enterprises, entrepreneurs and governments to take full advantage of new digital opportunities, they need a shared strategic understanding of where they are, what they have, and what they may need to have for the future. This book presents this shared strategic vision to guide future coordinated actions of African enterprises, entrepreneurs, consumers/citizens and governments in using new and emerging digital technologies. It showcases how consumers/citizens, entrepreneurs, organisations, institutions and governments are leveraging new and emerging digital innovations to disrupt and transform value creation and service delivery in Africa.
Author: Ilona Kickbusch
Publisher: Springer
ISBN: 9783030450083
Category : Medical
Languages : en
Pages : 2881
Get Book Here
Book Description
Global health is a rapidly emerging discipline with a transformative potential for public policy and international development. Emphasizing transnational health issues, global health aims to improve health and achieve health equity for all people worldwide. Its multidisciplinary scope includes contributions from many disciplines within and beyond the health sciences, including clinical medicine, public health, social and behavioral sciences, environmental sciences, economics, public policy, law and ethics. This large reference offers up-to-date information and expertise across all aspects of global health and helps readers to achieve a truly multidisciplinary understanding of the topics, trends as well as the clinical, socioeconomic and environmental drivers impacting global health. As a fully comprehensive, state-of-the-art and continuously updated, living reference, the Handbook of Global Health is an important, dynamic resource to provide context for global health clinical care, organizational decision-making, and overall public policy on many levels. Health workers, physicians, economists, environmental and social scientists, trainees and medical students as well as professionals and practitioners will find this handbook of great value.
Author: Shava, Elvin
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 380
Get Book Here
Book Description
The advent of the Fourth Industrial Revolution (4IR) has created a pressing need for digital transformation in human resources management (HRM) in public institutions. Traditional practices must be updated, preventing institutions from effectively managing their workforce and meeting stakeholder demands. The lack of digitalization leads to inefficiencies, ineffective performance evaluation, and an inability to adapt to the rapidly evolving technological landscape. This gap between existing HR practices and the demands of the digital age poses a significant challenge for public sector organizations. Digital Transformation in Public Sector Human Resource Management offers a comprehensive solution to the challenges faced by public institutions. The book provides practical insights and strategies for aligning HR practices with the modern technological landscape by exploring how digital transformation can revolutionize HRM processes. It demonstrates the benefits of adopting digital technologies and innovative strategies in public sector HRM through real-world examples and case studies. The book guides public sector professionals, policymakers, and academics, helping them navigate the complexities of digital transformation in HRM.
Author: Ogechi Adeola
Publisher: Springer Nature
ISBN: 3030934993
Category : Business & Economics
Languages : en
Pages : 327
Get Book Here
Book Description
This edited volume seeks to examine how enterprises in Africa can utilize digital technologies and innovations in creating value for their customers and clients in order to increase effectiveness and efficiency. Through social media, businesses are increasingly reaching and engaging their customers in several ways and so enterprises in Africa must harness the opportunities in the digital space if they want to remain competitive, earn profit, and meet their customers’ needs. Accordingly, this book looks at how digital technologies are helping shape the financial, educational, and advertising sectors in Africa. As digital technologies raise challenges, the chapters that follow will discuss ethical and social practical frameworks to effective digital business in Africa. This volume promises to fore both theoretical underpinnings, and practical implementations of digital technologies in the African business context.
Author: Amoah, Lloyd G. Adu
Publisher: IGI Global
ISBN: 1668499673
Category : Computers
Languages : en
Pages : 390
Get Book Here
Book Description
There are essential questions surrounding Africa's digitalization journey, including whether or not the continent can truly serve as the last frontier for socio-economic transformation through digital innovation. An examination of countries such as Ghana, Kenya, Senegal, and Rwanda, which are actively pursuing digitalization, may provide some answers. To evaluate the potential implications, both real and potential, that arise from this focused pursuit, a critical analysis is necessary. Scrutiny of digital infrastructure by companies like Huawei, the emergence of artificial intelligence, and the advent of quantum computing will open new pathways to understanding and establishing promising approaches to the advancement of this region. Examining the Rapid Advance of Digital Technology in Africa offers a comprehensive exploration of the transformative power of digitalization in Africa and its implications for the continent's socio-economic development. It engages with the field of science and technology studies, linking it with socio-economic impacts and transformation, to track, analyze, understand, and critique Africa's contributions to digitalization. The chapters cover a wide range of themes, including ICTs and the business environment, education, healthcare, creative industries, media, culture, tourism, agriculture, ecology, artificial intelligence, blockchain and cryptocurrency revolution, algorithmic governance, the quantum age, and urbanization. This book is a must-read for researchers, scholars, investors, and policymakers who are interested in Africa's digital transformation, as it offers valuable insights into the latest empirical and theoretical aspects shaping the continent's ongoing digitalization.
Author: Prof. Ogechi Adeola
Publisher: Pan-Atlantic University Press
ISBN: 9785991024
Category : Biography & Autobiography
Languages : en
Pages : 81
Get Book Here
Book Description
15th Inaugural Lecture of the Pan-Atlantic University delivered on Sept 1, 2023, by Professor Ogechi Adeola LL.B (Nigeria), B.L. (Nigeria), MBA (Manchester), DBA (Manchester), Professor of Marketing. Lagos Business School, Pan-Atlantic University, Lagos, Nigeria
Author: Brian ASINGIA
Publisher: The Pearl Dream, Inc.
ISBN:
Category : Political Science
Languages : en
Pages : 284
Get Book Here
Book Description
The Last Digital Frontier: The History and Future of Science and Technology in Africa. This book tells a long overdue and timeless story of the rise of mankind in Africa, uncovers inventions and innovations across the continent throughout time, and paints a forecast of its digital revolution in the 21st century and beyond.The book provides a compelling historic and forward-looking exploration of “the last digital frontier” of access and inclusion, Africa, and its potential to lead, host, and create the innovation breakthroughs of the future. Pre-order now: www.brianasingia.com About the Author: Brian ASINGIA “Technology is a tool for progress towards a better society.” - ASINGIA, @brianasingia ASINGIA, CEO DreamGalaxy Platform and DreamAfrica Consulting, has over 10 years involvement in the intersection of economy, business development, environment, technology and the arts, with a focus on Africa. He began his career at Wall Street’s The New York Stock Exchange where he started as a Business Analyst in Enterprise Architecture’s CORE Technology group and left as an Associate in the Product Management group. Through his work with startups and consulting, he has engaged governments, diplomats, educational institutions, and programs like Creative Lab Paris, Traction Camp by the World Bank, TED Residency by TED, and Entrepreneurs for Impact MBA by ALTIS, Milan (Tangaza University Business Model Winner 2016). He has spoken at or attended trainings and conferences such as African Billionaire Tony Elumelu Entrepreneur Network (TEF), Africa Trade and Investment Summit (ATIGS), Concordia, Ivy Business Schools, and alma mater networks including: Lafayette College, International House NYC (as a Shelby Davis Scholar) and the United World College (UWC) alumni community. ASINGIA believes Africans must seize this moment to capture and document the truth of their past, so as to learn and grow from it. He publishes The Last Digital Frontier and writes books and scripts for film and tv. Join him at www.brianasingia.com @brianasingia #AskAsingia
Author: Vera Roos
Publisher: Springer Nature
ISBN: 3030946061
Category : Political Science
Languages : en
Pages : 271
Get Book Here
Book Description
Author: Nicolas Friederici
Publisher: MIT Press
ISBN: 026236283X
Category : Business & Economics
Languages : en
Pages : 337
Get Book Here
Book Description
The hope and hype about African digital entrepreneurship, contrasted with the reality on the ground in local ecosystems. In recent years, Africa has seen a digital entrepreneurship boom, with hundreds of millions of dollars poured into tech cities, entrepreneurship trainings, coworking spaces, innovation prizes, and investment funds. Politicians and technologists have offered Silicon Valley-influenced narratives of boundless opportunity and exponential growth, in which internet-enabled entrepreneurship allows Africa to "leapfrog" developmental stages to take a leading role in the digital revolution. This book contrasts these aspirations with empirical research about what is actually happening on the ground. The authors find that although the digital revolution has empowered local entrepreneurs, it does not untether local economies from the continent's structural legacies.
