OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery PDF full book. Access full book title OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery by OECD. Download full books in PDF and EPUB format.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 123
Get Book Here
Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264404171
Category :
Languages : en
Pages : 123
Get Book Here
Book Description
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.
Author:
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264758605
Category :
Languages : en
Pages : 122
Get Book Here
Book Description
Author: Oecd
Publisher: Org. for Economic Cooperation & Development
ISBN: 9789264517950
Category :
Languages : en
Pages : 168
Get Book Here
Book Description
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264578846
Category :
Languages : en
Pages : 121
Get Book Here
Book Description
The Digital Government Review of Romania evaluates the efforts made by the government to transition towards digital government. It provides in-depth analysis and actionable policy recommendations to improve institutional governance, digital investments, digital talent and skills, government service delivery and the strategic use of data, including open government data.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264985425
Category :
Languages : en
Pages : 164
Get Book Here
Book Description
Digital government has become a priority for Luxembourg as a means to enable its public sector to deliver more responsive and trusted services. The Digital Government Review of Luxembourg evaluates the efforts made by the government to transition towards a digital government approach.
Author: Organisation for Economic Co-operation and Development
Publisher:
ISBN: 9789264976849
Category : Business & Economics
Languages : en
Pages : 150
Get Book Here
Book Description
This Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264999191
Category :
Languages : en
Pages : 214
Get Book Here
Book Description
This Digital Government Review of Türkiye explores how the Government of Türkiye can use digital technology and data to help the public sector become more responsive, resilient and proactive. It evaluates the efforts made so far by Türkiye in achieving digital government maturity by looking at governance, institutional capacities, digital skills, public service design and delivery, enabling building blocks and the strategic management and use of data.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264790101
Category :
Languages : en
Pages : 196
Get Book Here
Book Description
This report analyses the institutional and strategic framework for public administration reform in the Palestinian Authority. It includes recommendations for improving this framework as well as the co-ordination mechanisms, systems, and processes for public administration reform.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264708103
Category :
Languages : en
Pages : 159
Get Book Here
Book Description
This Digital Government Review of Slovenia explores how the Government of Slovenia could enhance and harness digital government to achieve broader strategic goals. It evaluates the efforts made so far by the Slovenian government in shifting towards a digital government approach by looking at institutional governance, institutional digital talent, public service delivery and the strategic use of data.
Author: Jay Liebowitz
Publisher: CRC Press
ISBN: 1000919676
Category : Political Science
Languages : en
Pages : 238
Get Book Here
Book Description
Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The COVID-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public. Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components: Setting the stage during the Great Resignation period Filling the digital talent pipeline Best practices and vignettes for applying digital transformation in government Looking ahead towards the future Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today’s environment and how they are using digital transformation efforts to enhance their organization’s effectiveness and digital talent pipeline. With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars, and regular citizens who want to make government work more effectively and democratically in the digital age.
