Author: Kevin Fauteux
Publisher:
ISBN: 9780882823492
Category : Self-Help
Languages : en
Pages : 212
Book Description
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover.
Defusing Angry People
Author: Kevin Fauteux
Publisher:
ISBN: 9780882823492
Category : Self-Help
Languages : en
Pages : 212
Book Description
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover.
Publisher:
ISBN: 9780882823492
Category : Self-Help
Languages : en
Pages : 212
Book Description
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover.
Outsmarting Anger
Author: Joseph Shrand
Publisher: John Wiley & Sons
ISBN: 1118135482
Category : Family & Relationships
Languages : en
Pages : 256
Book Description
The anger of others is often the roadblock to your achieving your goals. Shrand reveals what happens inside the brain when the dark forces of anger begin to erupt. He outlines techniques for recognizing the many forms of anger and tapping into your brain's powerful anger management zone.
Publisher: John Wiley & Sons
ISBN: 1118135482
Category : Family & Relationships
Languages : en
Pages : 256
Book Description
The anger of others is often the roadblock to your achieving your goals. Shrand reveals what happens inside the brain when the dark forces of anger begin to erupt. He outlines techniques for recognizing the many forms of anger and tapping into your brain's powerful anger management zone.
Defusing Hostile Customers Workbook
Author: Robert Bacal
Publisher: Bacal & Associates
ISBN: 0968372236
Category : Civil service
Languages : en
Pages : 207
Book Description
Publisher: Bacal & Associates
ISBN: 0968372236
Category : Civil service
Languages : en
Pages : 207
Book Description
Defusing the Angry Patron
Author: Rhea Joyce Rubin
Publisher: ALA Neal-Schuman
ISBN: 9781555707316
Category : Language Arts & Disciplines
Languages : en
Pages : 0
Book Description
Library staff members looking for effective ways to prevent and handle anger-driven confrontations with their patrons will find Rubin's revised text an exceptionally useful, applicable, and enlightening guide.
Publisher: ALA Neal-Schuman
ISBN: 9781555707316
Category : Language Arts & Disciplines
Languages : en
Pages : 0
Book Description
Library staff members looking for effective ways to prevent and handle anger-driven confrontations with their patrons will find Rubin's revised text an exceptionally useful, applicable, and enlightening guide.
Defusing the High-conflict Divorce
Author: Bernard Gaulier
Publisher: Impact Publishers
ISBN: 9781886230675
Category : Family & Relationships
Languages : en
Pages : 276
Book Description
It has been estimated that nearly twenty percent of the one million divorces each year in the U.S. involve high-conflict relationships. Angry, emotional disputes related to custody, parenting time, child support payments, visitation and more may go on for years. Who suffers? The children, mostly. Post-divorce conflict may be the most significant factor in adjustment (or maladjustment) for children of divorce. "Defusing the High-Conflict Divorce" offers a unique set of proven programs for quelling the hostility in high-conflict co-parenting couples, and defusing their prolonged, bitter and emotional struggles."
Publisher: Impact Publishers
ISBN: 9781886230675
Category : Family & Relationships
Languages : en
Pages : 276
Book Description
It has been estimated that nearly twenty percent of the one million divorces each year in the U.S. involve high-conflict relationships. Angry, emotional disputes related to custody, parenting time, child support payments, visitation and more may go on for years. Who suffers? The children, mostly. Post-divorce conflict may be the most significant factor in adjustment (or maladjustment) for children of divorce. "Defusing the High-Conflict Divorce" offers a unique set of proven programs for quelling the hostility in high-conflict co-parenting couples, and defusing their prolonged, bitter and emotional struggles."
De-Escalate
Author: Douglas E. Noll
Publisher: Simon and Schuster
ISBN: 1501176250
Category : Family & Relationships
Languages : en
Pages : 256
Book Description
Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
Publisher: Simon and Schuster
ISBN: 1501176250
Category : Family & Relationships
Languages : en
Pages : 256
Book Description
Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
If It Wasn't for the Customers I'd Really Like This Job
Author: Robert Bacal
Publisher: Bacal & Associates
ISBN: 1452803803
Category : Business & Economics
Languages : en
Pages : 191
Book Description
Bacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most troublesome of customers.
Publisher: Bacal & Associates
ISBN: 1452803803
Category : Business & Economics
Languages : en
Pages : 191
Book Description
Bacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most troublesome of customers.
How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
Author: Elaine K. McEwan
Publisher: Corwin Press
ISBN: 145222238X
Category : Education
Languages : en
Pages : 193
Book Description
How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled, and occasionally abusive parents—sound familiar? The second edition of McEwan's best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies—enhanced and updated—to defuse emotionally charged parents An updated, easy-to-administer healthy school checklist Fifty ways to build parental support for your school Ten goals-at-a-glance to help keep your school-community relations on target A built-in facilitator's guide
Publisher: Corwin Press
ISBN: 145222238X
Category : Education
Languages : en
Pages : 193
Book Description
How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled, and occasionally abusive parents—sound familiar? The second edition of McEwan's best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies—enhanced and updated—to defuse emotionally charged parents An updated, easy-to-administer healthy school checklist Fifty ways to build parental support for your school Ten goals-at-a-glance to help keep your school-community relations on target A built-in facilitator's guide
Overcoming Destructive Anger
Author: Bernard Golden
Publisher: JHU Press
ISBN: 1421419742
Category : Family & Relationships
Languages : en
Pages : 224
Book Description
"Readers will be drawn to this book because their lives have been affected, even devastated, by anger. Job loss, divorce, family estrangement, substance abuse, and imprisonment are just some of the potential fallouts from uncontrolled anger. Many people do not know how to start making changes to turn destructive anger into healthy anger. This book offers understanding and tools for making those changes. In helping readers understand anger, psychologist Bernie Golden explains that while anger serves a purpose, it can easily become destructive. In this book he offers strategies to overcome anger that.
Publisher: JHU Press
ISBN: 1421419742
Category : Family & Relationships
Languages : en
Pages : 224
Book Description
"Readers will be drawn to this book because their lives have been affected, even devastated, by anger. Job loss, divorce, family estrangement, substance abuse, and imprisonment are just some of the potential fallouts from uncontrolled anger. Many people do not know how to start making changes to turn destructive anger into healthy anger. This book offers understanding and tools for making those changes. In helping readers understand anger, psychologist Bernie Golden explains that while anger serves a purpose, it can easily become destructive. In this book he offers strategies to overcome anger that.
ACT on Life Not on Anger
Author: Georg H. Eifert
Publisher: New Harbinger Publications
ISBN: 160882831X
Category : Self-Help
Languages : en
Pages : 198
Book Description
Drop the Rope in Your Tug-of-War with Anger If you've tried to control problem anger before with little success, this book offers you a fundamentally new approach and new hope. Instead of struggling even harder to manage or eliminate your anger, you can stop anger feelings from determining who you are and how you live your life. Based on a revolutionary psychological approach called acceptance and commitment therapy (ACT), the techniques in ACT on Life Not on Anger can help you let go of anger and start living your life to the fullest. Your path begins as you learn to accept your angry feelings as they occur, without judging or trying to manage them. Then, using techniques based in mindfulness practice, you'll discover how to observe your feelings of anger without acting on them. Value-identification exercises help you figure out what truly matters to you so that you can commit to short- and long-term goals that turn your values into reality. In the process, anger will lose power over your life-and, amazingly, you'll gain control over your life by simply letting go of your angry feelings.
Publisher: New Harbinger Publications
ISBN: 160882831X
Category : Self-Help
Languages : en
Pages : 198
Book Description
Drop the Rope in Your Tug-of-War with Anger If you've tried to control problem anger before with little success, this book offers you a fundamentally new approach and new hope. Instead of struggling even harder to manage or eliminate your anger, you can stop anger feelings from determining who you are and how you live your life. Based on a revolutionary psychological approach called acceptance and commitment therapy (ACT), the techniques in ACT on Life Not on Anger can help you let go of anger and start living your life to the fullest. Your path begins as you learn to accept your angry feelings as they occur, without judging or trying to manage them. Then, using techniques based in mindfulness practice, you'll discover how to observe your feelings of anger without acting on them. Value-identification exercises help you figure out what truly matters to you so that you can commit to short- and long-term goals that turn your values into reality. In the process, anger will lose power over your life-and, amazingly, you'll gain control over your life by simply letting go of your angry feelings.